Route 23 Honda
Pompton Plains, NJ
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Josh was very welcoming. He showed a few cars and was willing to work with me. He didn't try to beat around the bush with me. All the details he gave me were right on point and helped me make my decision willing to work with me. He didn't try to beat around the bush with me. All the details he gave me were right on point and helped me make my decision. I had a great experience getting a car at Route 23 Honda. I definitely recommend this dealer to people that are looking for a good car with great prices. More
My visit to Honda 23 was great. Josh answered all my questions thoroughly and had helped pick out the perfect car for me. What i liked the most about this dealership and the salesman Josh is that i did questions thoroughly and had helped pick out the perfect car for me. What i liked the most about this dealership and the salesman Josh is that i didnt feel rushed or pressured into buying just any car.He listened to my wants and needs and was able to show me the cars that i wanted. I left the dealership feeling good and excited about getting a new car and i look forward to purchasing my next vehicle from Mr. Trinkleback More
Great experience buying a new 2011 CR-V, our salesperson - Josh - made everything easy. He explained all the features on the car, introduced us to the service department, introduced us to the cashier. Jerry - Josh - made everything easy. He explained all the features on the car, introduced us to the service department, introduced us to the cashier. Jerry our finance guy, presented all the details of our lease very professionally. More
This is the fourth Honda that we have bought or leased from Route 23, and all of our experiences have been great. We have gotten two cars from Ron Siegel, a Civic and an Element. Ron is a professional, from Route 23, and all of our experiences have been great. We have gotten two cars from Ron Siegel, a Civic and an Element. Ron is a professional, helpful, and always willing to go the extra mile. There's a reason why the dealership is always packed: great deals, great service, and great people! More
Jeffrey Beck, our salesman, was extremely helpful and accommodating! He took great care to make certain that I was completely satisfied. He was thoroughly knowledgeable about the cars and answered all m accommodating! He took great care to make certain that I was completely satisfied. He was thoroughly knowledgeable about the cars and answered all my questions. Because there had been flooding in the area that weekend, there were several customers in the dealership since the water had receeded. That evening, Jeff and Sunny stayed very late to make sure that I was totally satisfied and that the car was fully to my satisfaction - cleaned and ready for me to drive off the lot. I'm thrilled with my new Honda Accord!!! In choosing the car, I was in many dealerships including Nissan, Toyota, Hyundai and another Honda dealership. Overall Route 23 Honda is far superior to any of the other dealerships we visited! Decor, setup, vehicle displays, cleanliness, wifi area, coffee, comfortable seating and waiting area are beautiful accommodations that make a customer feel that their needs are well taken care of. In addition, I had purchased some extra body molding and trunk mats and when I went to have them installed, the service department was fantastic! I chose to wait and not use the loaner car, and enoyed working at their computer tables (their computers) in a well lit, relaxing environment. Coffee available along with popcorn and a large screen television. The bathrooms were very clean and well kept. When my car was finished, ahead of schedule, the sereivce agent, Poppy, came into the waiting area to talk with me and took me to my car and showed me the new additions and asked if I needed any instructions on how to use things in my car! I have never experienced such customer centered service anywhere! Everyone we met with including other sales people and managers at this dealership was helpful, friendly and courteous. From what we saw when selecting a car, Route 23 Honda is a very exceptional dealership! More
Though I did not purchase my Odyssey from this dealership, I would not go anywhere else but here to have it serviced. Unfortunately, I have had to have my vehicle serviced an unusual number of ti dealership, I would not go anywhere else but here to have it serviced. Unfortunately, I have had to have my vehicle serviced an unusual number of times. I remember at least 2 recalls, in addition to too many incidental problems for a new vehicle, as well as regularly scheduled service. Each and every time, I have been given the utmost courtesy, I have been greeted in a friendly manner and I was always given the impression that the service representative genuinely cared about making my experience as pleasant and convenient as possible. This was especially evident when I repeatedly returned for the same problem recently. Rather than dismiss my claims of what I was certain was a problem in my van, Steve persevered and eventually found and corrected the problem without ever making me feel as though my claims were unfounded. I am sure that the manner of courtesy extended to me by this particular service representative has resulted in my decision to keep the van and purchase the extended warranty. Steve and his department have earned the confidence I have in them. More
Ron Siegal was recommended to us so we requested Ron for the purchase of a new car. Ron was pleasant, knowledgeable, and provided a comfortable atmosphere. We felt that he had our best interest at heart. the purchase of a new car. Ron was pleasant, knowledgeable, and provided a comfortable atmosphere. We felt that he had our best interest at heart. I would surely recommend Ron to anyone interested in purchasing a car. Gerry in Finance was also plesant and extremely efficient in his tasks. He had our financing settled in record time! Michael was also congenial in negotiating the price. I love my new Accord! We live locally so will utilize Route 23 Honda for servicing needs. Sincerely, Cheryl Augustitus More
My experience with Route 23 Honda has been excellent. I My experience with Route 23 Honda has been excellent. I highly recommend the sales associate that helped us with our sale was Josh Trinks. He was ve My experience with Route 23 Honda has been excellent. I highly recommend the sales associate that helped us with our sale was Josh Trinks. He was very attentive, knowledgeable, courteous and every required promise was met. I hope to do business with him in the future again. More
Me and My family have bought several vehicles from Route 23 Honda...they were fantastic!! I came from Long Island to buy from them. They gave me discounted price on my vehicle one the one I originally wa 23 Honda...they were fantastic!! I came from Long Island to buy from them. They gave me discounted price on my vehicle one the one I originally wanted to purchase was not available. Terrific dealership!! More
My name is Leo. My father and I recently visited Honda 23. A gentlemen name Chris Bencivenga meet us at the door as soon as we walked in. I have to admit I was a little taken back. He made us feel so comf 23. A gentlemen name Chris Bencivenga meet us at the door as soon as we walked in. I have to admit I was a little taken back. He made us feel so comfortable and confident about being at Honda 23! To say the least, my father is not a easy sell. But, Chris stayed very patient and answered every question we had. I was so amazed that my father traded is Ford and purchased an Honda SUV on the spot! Thanks Chris Bencivenga for making our experience a great one! It was great working with you! Leo More