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Route 23 Honda
Pompton Plains, NJ
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I just purchased a 2012 Honda Fit Sport. My salesman, Eric Bruce, went above and beyond from test drive through contract. He is a no-pressure salesman, which I really appreciated. I will definitely recom Eric Bruce, went above and beyond from test drive through contract. He is a no-pressure salesman, which I really appreciated. I will definitely recommend him and Route 23 Honda to friends and relatives. And Sunny Chan in financing was great, too. He couldn't have been more patient in explaining the numbers to me. He made the financing process stress-free. More
Salesman and sales manager lied to us about the disposition of our trade in in order to get us to accept their price, which was well below Edmunds recommended trade in price. They told us the car disposition of our trade in in order to get us to accept their price, which was well below Edmunds recommended trade in price. They told us the car was NOT going to go on their used car lot but was going to a third party reseller and they could not come up any more in price. Three days after the sale, our car was on their used car lot at Edmunds dealer sell price. They out and out lied to us - I have purchased 5 cars from this dealer and this time was the worst experience I've ever had. I will never go back to this dealer. Run from this dealership - sales manager uses bully tactics to get you to agree to his price - kept my keys from me so I couldn't leave the store. Overall a totally unacceptable experience. Will never set foot in this dealership again. More
We walked in knowing exactly which cars we wanted to look at and Luis was extremely helpful with showing and explaining to us the details of the car and how it was different from the current one that I had. at and Luis was extremely helpful with showing and explaining to us the details of the car and how it was different from the current one that I had. He showed me both the coupe and the sedan- my heart was set on a coupe, but unfortunately it was too much out of my price range, and at the time, the price I was given for the 4 door wasn't for me either. We had to come back another day, and it took a while to agree on pricing, but we finally got it to the price I originally had in mind. Mike and Luis were both extremely patient with us and didn't really try to "push" us at all and they were both very kind and nice people to work with. Sure, they tried to pull the "I'm sorry,it's non-negotiable" card, but what salesperson doesn't? If I had to go back anytime soon, I would definitely go back to them. More
Justin was extremely helpful and overall a good salesman. He really seemed to know his cars and was very frank with me the whole time. He definitely knew how to sweet-talk me into buying the car, and you kno He really seemed to know his cars and was very frank with me the whole time. He definitely knew how to sweet-talk me into buying the car, and you know what? It worked! More
I recently purchased a new 2012 Accord and my salesman was Frank Gingerelli. Frank was extremely curteous, knowledgeable and helpful throughout the entire purchase process. He made my experience at Route was Frank Gingerelli. Frank was extremely curteous, knowledgeable and helpful throughout the entire purchase process. He made my experience at Route 23 Honda a very good one and I would definitely send my friends to Frank if they are looking for a car. Dino was also extremely helpful on one occasion when I was at the dealership and Frank happened to be off that day. More
I thought that Justin and Chris were very good with getting me the right car for me. They were VERY friendly and personable to work with. I didn't feel as though I was being pressured to buy somethin getting me the right car for me. They were VERY friendly and personable to work with. I didn't feel as though I was being pressured to buy something I did not want like some of the other dealerships I went to while I was car shopping. More
An excellent sales men"What A Great Guy!" Made My buying experience very pleasurable... I will recommend him and Route 23 Honda to all my friends and family who are in the market for a new or used My buying experience very pleasurable... I will recommend him and Route 23 Honda to all my friends and family who are in the market for a new or used car. Thank you very much Mr.Gingerelli you have made me and my family very happy!!! More
This will be my fourth Honda I leased from Dino. Dino is This will be my fourth Honda I leased from Dino. Dino is very informative and I truly trust him and know he is giving me the best deal possible. He This will be my fourth Honda I leased from Dino. Dino is very informative and I truly trust him and know he is giving me the best deal possible. He really cares about his customers and it shows. He goes above and beyond in "customer service" and I would definitely recommend him to family, friends, co-workers, etc. because I know that they would be in good hands. As I said, this is my fourth Honda from Dino and probably not my last. More
My experience with the sales and finance staff at Route 23 Honda was a pleasure. My salesman, Justin Colucci, could not have been more enthusiastic or helpful. And if he did not have an answer to a quest 23 Honda was a pleasure. My salesman, Justin Colucci, could not have been more enthusiastic or helpful. And if he did not have an answer to a question, he made sure he got the answer before I left the dealership. There was some wait time during the sales process and when picking up the car which takes some pleasure out of the process, but this is to be expected whenever buying a new car. Overall, I'm sold on Honda! More
Christopher was very attentive to our needs, and he worked with my husband to find the right car, ensure that the test drive was satisfying, and price and sell the car to him. Additionally, he prepare worked with my husband to find the right car, ensure that the test drive was satisfying, and price and sell the car to him. Additionally, he prepared the car for me and set me up to drive it home. Very good treatment! More