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Route 23 Honda
Pompton Plains, NJ
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This place was so friendly and awesome and helpful because I know nothing about cars. They spent so much time with me and answered all my questions fully and completely with a very polite and patient because I know nothing about cars. They spent so much time with me and answered all my questions fully and completely with a very polite and patient attitude. I have never seen customer service like this at any other car dealership in NJ. Seriously best place ever! THANKS FRANK YOUR THE MAN!!!!!! I LOVE MY CAR YOU MADE MY LIFE COMPLETE BY HELPING ME WITH MY PURCHASE AT RTE 23 HONDA!!!!!!!!!!!!!!!!! More
It is my pleasure to write a review about our experience with 23 Honda & their staff. We bought our first Honda Accord 15 yrs ago from Dino Riccio, a young, personal, friendly salesperson who eargerly & pr with 23 Honda & their staff. We bought our first Honda Accord 15 yrs ago from Dino Riccio, a young, personal, friendly salesperson who eargerly & professionally worked with us until we found exactly what we wanted. A few years later we returned to buy another Honda & were pleased to see Dino was still there. Once again he helped us to find the right one! We spread the word about 23 Honda & Dino to family & friends & even my Dad who then purchased their Honda's from Dino. Last week we had the pleasure of meeting up with Dino once again & proud to see he is now a Senior Sales Consultant! Even though it had been a while since we last saw him, his friendly smile & hug made us feel like we were close friends. Dino never fails to work wonders--there was another person interested in the car we wanted, but Dino assured us he would get it for us & he did! Dino & Wilson worked thru the finances, Mike D patiently explained the navigation system & blue tooth & told us to stop by the next day so he could download my #'s in & before we knew it, we were driving our Honda home! We are so happy with our car & we owe it all to you Dino! We continue to tell our family & friends to go & see Dino when their thinking of buying a car! Dino is a HUGE asset to 23 Honda! Dino is the type of person who makes you feel like it's OK to just stop in & say Hi! Love Ya Dino! Linda & Dick Vernotica More
I recently purchased a new car from Route 23 Honda. From the minute I walked in the door Frank greeted me with a smile and a firm handshake. Frank really knew what he was talking about. After he explained h the minute I walked in the door Frank greeted me with a smile and a firm handshake. Frank really knew what he was talking about. After he explained he was only a couple months new. He really knew what he was talking about, about the car. He even showed me a lot of features that I didn't know about, after previously researching the car. I would recommend the dealership and especially Frank to anyone looking for a car. More
I have a stress disorder and explained this and was put thru 3 days of lying and bait and switch situations by these people, i test drove a beautiful black crv and after three days of pure xxxx i got a cal thru 3 days of lying and bait and switch situations by these people, i test drove a beautiful black crv and after three days of pure xxxx i got a call from joe "hey we got that car for you for $389" my hubby and i are on diff hours so he was going to sign for it wednesday am and i was gonna pick it up wednesday nite, i figured that tuesday i would drop by and get the vin for insurance, well was t i surprised when i saw the tag that said the car was "BLUE" needless to say i blew a gasket, they tell me that i tild them that as long as its 4wd i would be ok with it, mind u it was base model, not on the premises cause they weere detailing it down the street which btw i see them detailing their cars onsite all the time, basically honda who i called said if my hubby had signed and i showed up later we would have been stuck with the vehicle, Dino was polite but a wolf in sheeps clothing! I bought a top of the line CRV at route 22 honda from Abdel the nicest salesman ever, i paid more but would have been willing to if my salesman was good and the deal was good, i believe that rte 23 honda was having carpet replaced from the flood they had More
Stopped in, met Rolando, and explained I was interested in a Ridgeline. Also, My wife would be in later and was interested in a CRV. I was a sure buyer after a test drive of the Ridgeline. My wife arrived in a Ridgeline. Also, My wife would be in later and was interested in a CRV. I was a sure buyer after a test drive of the Ridgeline. My wife arrived later on, test drove a CRV, and loved. I was given a very fair deal on both vehicles, working with Rolando and his boss Jerry. Earlier I'd explained that I needed to sell securities to finance the purchases. Rolando assured me it wouldn't be a problem, It wasn't. It was easily arranged with Matt(F&I). We left that night with both vehicles. Overall, it was a most pleasant experience. More
I brought my 2008 Cr-V in for a recall and drove home in a new 2011 Cr-V. I had no intention on buying a new car but they made me a deal that I couldn't refuse. They gave me all the options that I had in m a new 2011 Cr-V. I had no intention on buying a new car but they made me a deal that I couldn't refuse. They gave me all the options that I had in my 2008 and they lowered my monthly payment by $10.00. Luis was a pleasure to work with, he was very accomodating and friendly. I will certainly be dealing with Rt.23 Honda in the future. More
I GOT MY HONDA PILOT LX IN DARK AMBER FROM THIS DEALERSHIP LAST MONTH. OVERALL GOOD EXPERIENCE NICE , FRIENDLY SERVICE . LUIS IS REALLY GREAT GUY , VERY EASY TO DEAL WITH. I WILL RECOMMEND HIM TO M DEALERSHIP LAST MONTH. OVERALL GOOD EXPERIENCE NICE , FRIENDLY SERVICE . LUIS IS REALLY GREAT GUY , VERY EASY TO DEAL WITH. I WILL RECOMMEND HIM TO MY FRIENDS AND FAMILY MEMBERS. THANK YOU! More
I .have bought 3 Honda Accords from RT. 23 HONDA THEY HAVE GREAT PRICING ECELLENT SERVICE MY SALESMAN MIKE WADHWA HAS GOTTEN ME 3 GREAT DEALS HE IS A MAN OF HIS WORD, BILL PEPE HAVE GREAT PRICING ECELLENT SERVICE MY SALESMAN MIKE WADHWA HAS GOTTEN ME 3 GREAT DEALS HE IS A MAN OF HIS WORD, BILL PEPE More
Went to several dealerships in NJ including other car makers and found route 23 honda to be the best in terms of client approach, information provided, and price. Eric Bruce was particularly professional makers and found route 23 honda to be the best in terms of client approach, information provided, and price. Eric Bruce was particularly professional, patient and did not pressure us at all to buy while we tried few certified used and new accords. First visit he offered help even before we walked into the showroom. At the end he got us through the purchasing and financing process as quickly as possible. Overall we found people working in this dealership to be friendly and is very motivated to sell you their cars. Ask for Eric Bruce next time you stop by. More
My husband and I just bought a Certified 2008 Honda Civic and we both love the car. The staff at Route 23 were very informative, friendly, and sincere. I will not hesitate to come back to this dealer when and we both love the car. The staff at Route 23 were very informative, friendly, and sincere. I will not hesitate to come back to this dealer when my old Subaru gives up the ghost and get a Honda. Kudos to Jeff Beck and Sonny Chan and the rest of the staff at Route 23 Honda! Sincerely, Pat and Bill Horwitz More