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Route 23 Honda
Pompton Plains, NJ
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Excellent experience.Pleasant atmosphere.Luis was informative and low pressure.Financing was good.I received the price i was quoted over the phone.Car was ready as promised. informative and low pressure.Financing was good.I received the price i was quoted over the phone.Car was ready as promised. More
The best place to buy a car. I would recommend to anybody. Very professional. Every staff member is friendly,polite and efficient.Ron is very patient and experienced.BRavo ! Valda Gaubiene, RN. anybody. Very professional. Every staff member is friendly,polite and efficient.Ron is very patient and experienced.BRavo ! Valda Gaubiene, RN. More
Was looking for a used Honda Pilot, stopped by RT 23 Honda, looked at 2 Pilots , the wife settled on one and we negotiated with Jeff, he did a great job! Was never pushy , he had us drive the car on Honda, looked at 2 Pilots , the wife settled on one and we negotiated with Jeff, he did a great job! Was never pushy , he had us drive the car on 2 separate visits, we bought and picked up the car on 1/2/12. so far so good the car is actually nicer then we initially realized. would buy again at this dealer! More
This would be my first car purchase. Emailed an inquiry for the 2012 honda accord coupe ex-l, and asked for the price with the fees (broken down) and Adam Cochran sent me everything I've requested. Price w for the 2012 honda accord coupe ex-l, and asked for the price with the fees (broken down) and Adam Cochran sent me everything I've requested. Price was great. And the best thing of all, these salesmen are NOT pushy! Compared to other inquiries we've requested from other dealerships, this dealership and their team were very upfront with everything. The other dealerships would try to lure me in and were extremely impatient. After emailing back and forth, I've decided to come in to look at the car and settle the price. I was then offered to be helped by Mike Madhwa, very straight and to the point gentleman. I didn't want sales people to try to be my friend. I like his motto; to the point, no games. Great dealership, and did not try to scam me as I've heard many stories and even went to a few shady dealerships to experience it myself. Definitely will travel the extra mile to come here for any future business! More
I had very good purchase experience from Route 23 Honda. Joshua was very helpful and understood all my requirements. I would recommend this dealer for anybody who is looking for Honda vehicle. Joshua was very helpful and understood all my requirements. I would recommend this dealer for anybody who is looking for Honda vehicle. More
November 19, 2011: I found a 2009 Honda Civic Coupe on the RT. 23 Honda website, after emailing the dealer in reference to the vehicle with no response I decided to take a ride over, fingers crossed that the RT. 23 Honda website, after emailing the dealer in reference to the vehicle with no response I decided to take a ride over, fingers crossed that the car was still available. Greeted by Rolando at the door, I showed him the ad. He took in inside and came back with "unfortunate" news; the car was already sold. Disappointed, and ready to leave he took the opportunity to show us another Civic, similar to the one I was interested in, but with a higher price tag. Working & going to school full time, and paying for it myself, I knew I couldn't afford a $19,000 car. He insisted I take it for a test drive, and I'm glad I did. Of course, I fell in love with the car. He took my father & I inside to "talk numbers". He worked out a deal that worked for me and that I was comfortable with. Rolando and Joe worked with me and helped me to finally have the car I've been wanting. The next day the airbag light popped up on my dashboard. I made an appointment with Rt. 23 Honda service to drop off my car on Friday (11/25/11). Thinking it was just the sensor, I was expecting to have my car back later that day. Unfortunately, I got a call that it was something that needed a new part ordered and they wouldn't be able to order it until Monday, but that my car would be done by Wednesday the latest. Tuesday rolls around & still no word from Honda, so I call and they say it's taking them atleast a week to get the part. Really? Ever heard of overnight express shipping??? .. so today is Friday (12/2), a week after my car's been dropped off and still no word. My cars been in the service department longer than I've actually gotten to drive it. All in all, I'm very pleased with Rolando, Joe & the sales department at Rt. 23 Honda. The service department, not so much. I just want my car back already ... Hoping to have a better experience with the service department in the future, if needed. More
Working with Chris and Carlos was a very good experience. Chris assured me that I would be in and out and found me a perfect preowned car. I didn't expect to be able to take it home that same day but I did Chris assured me that I would be in and out and found me a perfect preowned car. I didn't expect to be able to take it home that same day but I did!! The entire dealership displays professionalism and I would recommend route 23 honda to everyone. Go see Chris and Carlos at Route 23 Honda More
Went there for multiple items... First...to buy the Went there for multiple items... First...to buy the car...had a good experience with Rolando and Joe A. While I did not get the deal I wanted, I was Went there for multiple items... First...to buy the car...had a good experience with Rolando and Joe A. While I did not get the deal I wanted, I was able to get something close. Second...to get a light bulb replaced (car is certified, why should I bother)...that being said, I SHOULD have bothered...it took over an hour to replace the rear license plate bulb and check the terminal connection...an HOUR!! They had to get the SERVICE MGR to look into it...I CANNOT understand why it took an hour to check a terminal and replace a light bulb! Third...went to get an additional master key and valet key...excellent service by Poppy. In closing, my experience has been mixed so far. Great sales experience but a mixed service experience. More
We have purchased several Honda vehicles with Dino throughout the years. He is always very professional and attentive to our needs. We recommend all our friends and family to Dino. Our experience wit throughout the years. He is always very professional and attentive to our needs. We recommend all our friends and family to Dino. Our experience with the Service Department as been very satisfactory as well. I love the way they make it very comfortable with coffee, popcorn, internet access and a TV while you wait. A real class act! More
Cannot enphasize enough that the deal was flawless, painless, and quick. Jerry S. introduced my wife and I to Braulio and we felt like we were in charge of the deal all the way. Braulio listened and painless, and quick. Jerry S. introduced my wife and I to Braulio and we felt like we were in charge of the deal all the way. Braulio listened and followed our wishes and delivered the vehicle that we wanted. The pricing was never out of the ballpark. Braulio handled our every request in a professional manner showing his knowledge of product and his expertise in customer relations. The car was prepped, we went through finance and the total deal only took one and a half hours. Amazing!! In and out without the stress of hours of waiting and hassle free. Who would have thought that a car dealership could run so efficiently. Next they might even deliver. My wife and I are enthusiastically reccomending Route 23 Hinda, and especially Jery and Braulio, to our friends and family. Thanks to Route 23 Honda and Jerry S. and Braulio E., our life just became a little easier. More