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Route 23 Honda

Pompton Plains, NJ

4.7
2,689 Reviews

700 Route 23 North

Pompton Plains, NJ

07444

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Showing 2,689 reviews

October 16, 2012

This is the second vehicle I have leased from Dino. He is great to work with, very personable, and very honest. He understands what I am looking for and gets me what I need. Dino was recommended to me a More

by pevetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Riccio
Oct 19, 2012 -

Route 23 Honda responded

On behalf of everyone here at Route 23 Honda, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Dino Riccio was such a great help. Regards, Route 23 Honda

October 16, 2012

When I went to rt 23 Honda I had a comfortable and informative experience. Josh was helpful, friendly, and answered all my questions thoroughly. This guy is the real deal. He couldn't have been better More

by RobotRock0hYeah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2012 -

Route 23 Honda responded

We would like to thank you for letting us know how we are doing. Here at Route 23 Honda, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Josh was able to assist you in finding a vehicle that was right for you. Be sure to visit our website for new specials, money-saving coupons and more. Regards, Route 23 Honda

October 15, 2012

I brought in my van for some repair work on the door. They did not open the door but somehow knew that EVERY part inside the door needed to be replaced. When I finally realized they were just robbing me, More

by jkelly81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Lent
Nov 09, 2012 -

Route 23 Honda responded

We do regret the unfortunate experience that occurred recently regarding your Odyssey. Our technician performed full function tests and visual inspection of the door (which you were not charged for). During that time, the technician found that one of the power sliding door cables were broken and missing and unable to be located. Furthermore, the passenger side sliding door could not be closed for reasons which we were not able to come to a root cause. The reason for the extended visit was due to the time frame of your automotive insurance company responding to your claim. We did everything in our power to expedite this for you and were willing to work with the insurance company and with you as a customer to complete the repairs. It is unfortunate that you chose to remove the vehicle from the dealership prior to the necessary repairs being performed, and we wish that we could have had the opportunity. Thank you, Jeff Carver Service Manager jcarver@route23honda.com 973-907-9069

October 15, 2012

I bought the car from rt. 23 Honda and I dealt with this guy name Alton Brown, let me tell you he is a great guy. 5 star ratings for him. More

by suketu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
suketu patel
Oct 15, 2012 -

Route 23 Honda responded

Thank you for your time and your kind review. We are pleased to hear that Alton Brown was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Regards, Route 23 Honda

October 15, 2012

This saleswoman made all the difference in this experience versus prior experiences purchasing cars. Nikki was extremely committed to getting us the best deal on a new car, and patiently proceeded More

by vikkirf31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Denney
Oct 19, 2012 -

Route 23 Honda responded

Vikki, it is wonderful to hear you had a great car buying experience. It is not every day you buy a car so why not make it memorable! Have fun showing off your new car! Regards, Route 23 Honda

October 15, 2012

Was very pleased with everything regarding our purchase of a used vehicle at the Route 23 Honda dealer. Heivy Gomez was professional, polite and very knowledgeable. He helped us get a great price on the More

by mobringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2012 -

Route 23 Honda responded

Congratulations on your new vehicle! Heivy Gomez is a great asset to our team and will be happy to hear he exceeded your expectations. Have fun cruising around in your new car! Regards, Route 23 Honda

October 15, 2012

It was my first time purchasing a car for myself and the first one to greet me was Dan. He was VERY helpful and absolutely friendly. He suggested different cars for my taste and also told us his past expe More

by AustinB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2012 -

Route 23 Honda responded

Congratulations on your new car. Thank you for spreading the word that Route 23 Honda makes the car buying process easy and fun! When the time comes for service, check out our website for specials and cost savings coupons. Regards, Route 23 Honda

October 14, 2012

I have never been to a dealership that gives you so much information. Adam answered all of my questions and even answered questions I didn't even know I wanted the answer to. The amenities they had, other t More

by jennyrogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Carnes
Oct 15, 2012 -

Route 23 Honda responded

Jenny, on behalf of all of us here at Route 23 Honda, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Adam is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town in your new car! Regards, Route 23 Honda

October 13, 2012

Luis was great with my mom,she was so nervous and he wasnt pushy.So thank you to him.Our only thing is that its a very long process but both these men were great and made the whole thing very good and Y More

by stacey stires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mehler, Luis Felipe
Oct 15, 2012 -

Route 23 Honda responded

Stacey, we kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to know that we have exceeded your expectations. Please feel free to contact us if you have any questions about your new car. Regards, Route 23 Honda

October 13, 2012

This is my second car bought at this dealership. Not only they offer very competitive pricing compared to other dealerships, their service is also excellent. Keep it up, guys, in a few years I will be back f More

by Stanley_Xray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanislav Dymik
Oct 15, 2012 -

Route 23 Honda responded

On behalf of everyone here at Route 23 Honda, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again. Regards, Route 23 Honda

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