
Route 23 Honda
Pompton Plains, NJ
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I've always been a Mahwah Honda guy, but someone recommended Route 23 Honda, so I gave them a shot. It was a great experience from beginning to end. I had the pleasure of working with Eric Meckler recommended Route 23 Honda, so I gave them a shot. It was a great experience from beginning to end. I had the pleasure of working with Eric Meckler. He was patient and explained every step in the process to me. In addition, Chris Perman went out of his way to help both myself and my wife (we bought 2 cars that day). I really cannot put into words just how happy we were with the all around experience. We will be back... More
My experience was very ecellent. Alton Brown did a My experience was very ecellent. Alton Brown did a wonderful of helping me and making me feel very comfortable. He was honest and straight to the My experience was very ecellent. Alton Brown did a wonderful of helping me and making me feel very comfortable. He was honest and straight to the point with out pressureing you. Every staff member made you feel weclomed, from the front reception desk person to sales rep, manager. I really had a wonderful experience. More
Been to this dealership since 1997 with various Honda purchases and Service. They have a solid commitment to please their customers and always know a face. As my 60th birthday approaches, Dino work quick purchases and Service. They have a solid commitment to please their customers and always know a face. As my 60th birthday approaches, Dino work quickly to locate my CR-Z and complete the delivery in one day. Everyone was extremely helpful from Victor Torres to Sunny Chan in finance. Thank you so much finding a true hybrid, one that is sporty yet fuel efficient. Looking forward to many more trouble free years ahead with Route 23 Honda right by my side. More
I worked with Alton Brown i will not work with anyone else, not because they are bad but because he is the best. Kind, honest, generous and very personalbe to here you feel comfortable doing busness..... else, not because they are bad but because he is the best. Kind, honest, generous and very personalbe to here you feel comfortable doing busness..... More
I met the managers at Honda 23 previously and told them I was in the market for a new car, they told me they'd give me a great deal and boy did they ever! I got the Honda Accord EX-L with everything on it ex was in the market for a new car, they told me they'd give me a great deal and boy did they ever! I got the Honda Accord EX-L with everything on it except navigation and it looks and feels like a beamer, but with the price of the car the value is through the roof! I couldn't be happier with my car and I couldn't be happier with the deal they gave me! Luis took care of me from beginning to end and Mike came in to help explain the financing in the beginning to get the deal going and then Wilson helped finish off our financing. They gave me every insurance and warranty on the car and then they helped me get great financing! Route 23 Honda not only got a sale, but they probably got a lifetime customer! I've already started recommending them to my friends and I'm sure I will for years to come! More
We had a great experience buying our new car from Ron Wood. Ron made the entire process very easy. I would recommend Ron Wood and Route 23 Honda to all my friends and family. Wood. Ron made the entire process very easy. I would recommend Ron Wood and Route 23 Honda to all my friends and family. More
Ron made it so easy, he answered all of my questions and made my experience excellent. I purchased a certified pre owned jeep and it was perfect, it was exactly what I was looking for. I will definitely rec made my experience excellent. I purchased a certified pre owned jeep and it was perfect, it was exactly what I was looking for. I will definitely recommend ron and route 23 Honda to all my friends and family. More
In a word? Amazing! The employees of Route 23 Honda are a breath of fresh air. After several negative experiences with other dealers, I honestly did not think a great place like this existed. Normally, I breath of fresh air. After several negative experiences with other dealers, I honestly did not think a great place like this existed. Normally, I equate a trip to a car dealership with a trip to the dentist(or worse!), but my initial phone contact with Chrissy Jacobs let me know that this place will LISTEN when you tell them what your budget is and what kind of car you want...and then find it. 99% of dealers don't do that, and I never understood why not; I thought that was what salespeople were supposed to do. In fact, I have never in my life had a buying experience as good as when I dealt with Nicquelle Denney, who is both knowledgeable and highly supportive. Before Nicquelle, I was about to give up on dealers entirely; I just couldn't deal with the bad attitudes anymore. Who wants to deal with that garbage? We've all been there, and it's time for a change. Route 23 Honda will: --Sell you the car that YOU want to buy, not the one THEY want you to buy; --Completely explain everything about any vehicle. Ask a question, get an answer. --Follow up with phone calls. --Speak to you in a supportive, friendly way. Why most dealers refuse to do the above I don't know. I will not deal with rude, disrespectful, uncoooperative salesmen any longer. They didn't get my business. Route 23 Honda did. Everyone I know will know about it. I'm not a shill. I'm a REAL PERSON who bought a used car from Route 23. They did everything I asked them to do, and more. You owe it to yourself to consider them when buying a car, even if you're far away or out of state. More
Poppy has always been friendly, professional and responsive. She takes her time to explain the service issues and advises on the best course to take. I feel she has my best ineterest in mind and w responsive. She takes her time to explain the service issues and advises on the best course to take. I feel she has my best ineterest in mind and would not recommend unnecessary work. Though car repair is expensive, I feel that I receive quality at this dealership. I have been bringing my Pilot there for many years and it still runs fine at 165,000 miles. More
This was the best car buy experience ever, I recently lost my car in the storm and needed a new vehicle right away, Kevin was swift, professional and very knowledgable about the Honda product , I was in lost my car in the storm and needed a new vehicle right away, Kevin was swift, professional and very knowledgable about the Honda product , I was in and out of that dealership faster than I had imagined , it was great recommend Kevin to everyone I know More