
Route 23 Honda
Pompton Plains, NJ
Filter Reviews by Keyword
By Type
Showing 2,716 reviews
My husband and I bought a 2008 CR-V on 1/1/13 from Heivy Gomez. We weren't planning to actually buy a car that day, as we planned to go to several dealerships before making a decision. Luckily we had sear Gomez. We weren't planning to actually buy a car that day, as we planned to go to several dealerships before making a decision. Luckily we had searched the internet enough to recognize a good deal when we got to Route 23 Honda. The old adage of "don't by the first car you see" didn't phase us cause that's exactly what did. For the past week I've been driving my 'hot lil honda' and absolutely love it! Heivy was wonderful through the whole process and exceeded our expectations as a sales consultant. He was friendly, helpful, knowledgeable and delightful to work with. I would highly recommend Heivy to anyone who walks into Route 23 Honda. More
This is the second time I have returned to Route 23 Honda to lease a new car, and the professional and friendly service they provided during the maintenance of my previously owned car is what brought me back to lease a new car, and the professional and friendly service they provided during the maintenance of my previously owned car is what brought me back. I was not to be dissapointed when that same service was extended by Nikki, as she was very attentive and friendly during the entire process of selecting my new car. While I knew exactly the model I intended to settle on, I had lots of questions she was able to expand upon with both technical and personal knowledge. And if she did not have all the information, she did not hesitate to seek additional assistance from her constituents, who actually demonstrated a genuine attitude to help and made sure I was satisfied with the information that was provided. In fact, Nikki was timely with any responses when I had other questions through email, texting or by phone. I was really impressed with her fortitude and determination as she had to research and locate the model and style I had decided on from another Honda dealership, since this was a closeout sale of the previous year's model. Finally, when it came down to finalizing the lease paperwork, which I always dread, Sunny actually made the process very pleasent. I could tell by the way he presented the material he knew his business and he was there to make sure I understood everything, and before I knew it I was done in no time. Even though the wrap up was being done late in the evening, you could not tell by the energy Nikki displayed when she walked me to my new car and spent the necessary time to help me inspect the car, review the many new contraptions and assisted in setting up my smartphone with the bluetooth Honda HandsFreeLink. If she was tired, it did not show in her mannerism, because when I finally drove off the lot, I felt like I got the best deal ever. More
Eric found us the right car at the right price. He was helpful and took the time to explaine everything in detail. Good job Eric! Sunny walked us right through the leasing arrangements again. Steve & helpful and took the time to explaine everything in detail. Good job Eric! Sunny walked us right through the leasing arrangements again. Steve & Maureen Clegg, Lincoln Park More
I have always had great experiences at rt 23 Honda. When you buy a car, it's one day but service is on-going. Every time I have a question/ issue/ or downright crisis, Poppy Crawford has always been there t you buy a car, it's one day but service is on-going. Every time I have a question/ issue/ or downright crisis, Poppy Crawford has always been there to help. Several times she has been helpful and calming when I need to get up and running quickly. I definitely go back because I feel comfortable and taken care of. More
I had a vehicle which I did not intend to lose for many years. After an unsuspected accident my car was totaled. Has many people know buying a car is very stressful. First you do the research then go looki years. After an unsuspected accident my car was totaled. Has many people know buying a car is very stressful. First you do the research then go looking at dealerships. Well one stop at Route 23 Honda was a complete difference than any other dealership. Not only was Dino welcoming but worked with me for over 2 days to make a deal. I was never pressured or given false information like other places. He was straight forward and understanding. I usually never write a review or use my name with recommendations but I had to. Route 23 Honda is the only dealership where there actually looking out for your best interest. No pushy gimmicks. He let me test drive on my own no hassle. If your looking for a vehicle see Dino and the guys at Route 23 Honda. More
This was our first time buying from Route 23 Honda and they did an amazing job. Eric Meckler was great!! He was knowledgeable and made us feel comfortable. We have bought from other Honda dealers who didn they did an amazing job. Eric Meckler was great!! He was knowledgeable and made us feel comfortable. We have bought from other Honda dealers who didn't want to budge of the sticker price..Route 23 Honda really worked with us. I will recommend Eric Meckler and the dealership to anyone intersested in buying a used or new car. Thank you for making our car buying experience such a great one!! More
Everything about my visit to Route 23 Honda was excellent from the atmosphere and friendliness of the employees to the efficient process of leasing my car. The lease process went very smoothly, much better t from the atmosphere and friendliness of the employees to the efficient process of leasing my car. The lease process went very smoothly, much better than my previous experiences at another dealership. Upon entering the dealer, I was greeted and promptly addressed by the employees. It was a very pleasant experience. When picking up my vehicle, the service again, was phenomenal. It took less than an hour to be seated in my new vehicle, which I love! I would definitely recommend Route 23 Honda to anyone looking for a vehicle. My boyfriend also leased a vehicle from them recently, and he was also extremely happy from start to finish. More
Scott gave me the time and put in plenty of effort to get me the vehicle I wanted and the price I needed. I felt comfortable with him and would highly recommend him and the mangers that took care of me. me the vehicle I wanted and the price I needed. I felt comfortable with him and would highly recommend him and the mangers that took care of me. More
Overall experience was very good - this was our 1st lease. The salesperson has the experience to answer all our questions and even add aditional information to help guide us in the correct direction. lease. The salesperson has the experience to answer all our questions and even add aditional information to help guide us in the correct direction. More
Scott Simon provided a top-notch experience all-around; he was a pleasure to talk to, was informative and professional, made me feel highly valued as a return customer, and convinced me that going with Rou he was a pleasure to talk to, was informative and professional, made me feel highly valued as a return customer, and convinced me that going with Route 23 Honda yet again was the only wise choice to make. He addressed all of my concerns and gave me the best deal on a car that meets all of my needs. He helped identify exactly what I wanted and start to finish proved buying a car could be effortless. I will refer all my friends to him and when I replace my second car next year I'm headed right back to Scott at Route 23. More