Route 23 Honda

I just leased a new honda accord EXL and couldn't be happier with my decision! Everyone at route 23 honda was so helpful and knowledgable, they made the process so fast and easy! My salesman was Ron Woo happier with my decision! Everyone at route 23 honda was so helpful and knowledgable, they made the process so fast and easy! My salesman was Ron Wood Jr, and he was the absolute best! There was no usual sales pressure and he found the car that best fit my needs. He did a great job. The car is so high tech ,not to mention beautiful and all within my budget. Thanks Ron!! More

Our experience at Route 23 Honda was excellent! We have financed both a new and certified Honda in the past 5 Months with the assistance of Honda professionals at Route 23 Honda. Ron Wood, Sr. provided a financed both a new and certified Honda in the past 5 Months with the assistance of Honda professionals at Route 23 Honda. Ron Wood, Sr. provided a level of service and professionalism above and beyond our expectations. He and his colleague Eddie made our two experiences very pleasant and productive. We intend to recommend Route 23 Honda to all who we know are interested in a new or certified Honda. This level of service will bring the dealership much more business! Thank you so much for for all the great assistance. We are so pleased. More

I can't recommend my man, Heivy Gomez, enough. He answered my calls every single time I called, listened to everything I had to say (unlike some of the other sales associates I was in contact with ar answered my calls every single time I called, listened to everything I had to say (unlike some of the other sales associates I was in contact with around NJ), even went back and got an additional service repair at no charge for me after I had already bought the car and taken it home. He is a good kid with a not-so-car-salesmen-like personality, which to me is huge a plus. My parents loved him, I loved him and I have nothing but positive things to say about him. Go get a car from him and never worry about the little things because he's got you covered. More

Mr. Alton Brown aims to please. He knows his job and is very appreciative of the customers. He took the time to show me how to sync my iphone with the new vehicle. He has a warm smile and is professional very appreciative of the customers. He took the time to show me how to sync my iphone with the new vehicle. He has a warm smile and is professionally groomed. More

Ron was very responsive via both phone and email. very efficient and worked quickly to get us best price in the area. When we picked up the car he was very patient and took as much time as we needed to f efficient and worked quickly to get us best price in the area. When we picked up the car he was very patient and took as much time as we needed to familiarize us with the car. great experience. More

I met David while I was waiting for my car to be serviced and asked hime a few questions regarding the new Honda accord . He took the time out to answer my questions and even took me on a test drive . Lookin and asked hime a few questions regarding the new Honda accord . He took the time out to answer my questions and even took me on a test drive . Looking to trade my car in next month and will be sure to see David More

I came to rt 23 Honda to check out the 2013 Honda sport . Dave Olsen greeted me and took me on a test drive and explained all the great features on the car . I was really impressed of his over all knowledge Dave Olsen greeted me and took me on a test drive and explained all the great features on the car . I was really impressed of his over all knowledge and patience . I am currently in college and my parents are buying me a car for graduation . I will defently come see Dave Olsen at rt 23 Honda More

Having purchased a Honda Odyssey 10 years ago from Route 23 Honda, when it came time to purchase another vehicle we decided to return to Route 23 Honda. We researched possible vehicles on-line and arrived 23 Honda, when it came time to purchase another vehicle we decided to return to Route 23 Honda. We researched possible vehicles on-line and arrived at the dealership with the CarFax for 2 certified used vehicles we were interested in looking at. When we were unable to locate the vehicles in the lot we entered the showroom and were immediately approached by Ron Wood Senior asking if we needed help. Ron Wood Senior assisted us in locating the vehicles (one which was in the service area for cleaning, which was the reason we were unable to locate it.) We were able to test-drive the second vehicle we were looking for and Ron Wood Senior was very helpful with answering all of our questions. We decided to purchase the vehicle which we test-drove that day. We also were very satisfied with our dealings with Eddie Mayorga with respect to our financing of the vehicle. Having been long-time satisfied customers of Route 23 Honda we look forward to continuing with them. More

I have a 2013 accord that developed a high pitch sound (sometimes) from the driver side front tire area. I called & was given a "while I wait" appt.. I arrived at 9 am, a service adviser wrote me up & (sometimes) from the driver side front tire area. I called & was given a "while I wait" appt.. I arrived at 9 am, a service adviser wrote me up & drove the car away, very simple. At 10am the service adviser returned to the waiting room and explained what happened and how they fixed it. It was a brake pad sensor that came loose, I signed the paperwork, no charge & I drove away. Everything went smooth & the car was fixed in no time, I am very pleased with 23-Honda. More

I took in my 2006 Honda Civic Ex for upper control arms replacement as per letter I rec'd from Honda (Extended warranty due to class action lawsuit). When I took in my car to Honda 23 they could not fix it replacement as per letter I rec'd from Honda (Extended warranty due to class action lawsuit). When I took in my car to Honda 23 they could not fix it properly so they told to come back since they wanted another tech to adjust it after upper control arms have been installed. I came back 4 days later as I was told that my lower rear control arm was damaged (they would have easily noticed it from get go if true but damage was done while Honda 23 techs worked on my car). Luckily I took before pictures because the letter from Honda stated that unusual wear and tear on inner tires will be partially refunded, etc. (and pictures revealed that tires inner wear was bad but rear control arms good) ... I was shocked to see that the Honda Service dept. actually damaged my lower rear control arm so I refused to pick up my car until they fixed it and assistant manager Gus saw my pics and agreed and give me a loaner. Over almost 3 weeks and not a single person took a look at my car when Jeremy (Honda 23 Service manager) called and asked me what the problem was.. .are they serious? I emailed before and after pics to Jeremy and he would touch base with various mechanics with different contradicting conclusions on how it happened and the actual mechanic that worked on it was not available. Clueless Jeremy would call me back and try to come up with "Twilight Zone" explanations on how lower rear control arm could have been damaged or looks different if not on lift, etc (He forgot that he was not present when initial mechanic compared my car to another car with good lower arm control while both were on lifts, keeping in mind that Honda 23 mechanic had no clue I took before pics). But of course Jeremy mentions he is not pointing finger at anyone but indirectly not taking responsibility for the service dept.’s error. I informed him to take responsibility and have service dept fix what they damaged while they tried to adjust the arm controls. Issue is pending and I don't want to have my car sit in Route 23 for another several weeks. I'm very upset and disappointed at the incompetent and dishonest service dept. of Route 23 Honda. Route 23 Honda service dept. wasted my time with no courtesy phone call for approx one month leading up to Clueless Jeremy to call and ask me what's going on?? when he could have spoke to assistant manager Gus for full explanation. I'm very upset and this is the second time Route 23 Honda Service dept. has tried to deceive me, the first during an oil change (they tried to pressure me to buy breaks on the spot stating the breaks were at a dangerous level when afterwards I was told by a friend mechanic that my breaks were good for at least 6 months to a year). I should have learned my lesson from the first Honda 23 Service dept. deception but I was a forgiving person. Fool me once shame on you, Fool me twice yes shame on me. Lesson learned. More