
Route 23 Honda
Pompton Plains, NJ
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Heivy was very helpful and made our experience stress free. He was polite, respectful and friendly and didn't pressure us. We agreed on a price that was absolutely fair for both and all this took place i free. He was polite, respectful and friendly and didn't pressure us. We agreed on a price that was absolutely fair for both and all this took place in a friendly and relaxed atmosphere. Heivy was at all times extremely professional, considerate and courteous. This is the best and BY FAR the most stress free car buying experience we've EVER had. We were more than happy to give him our business. The place is inviting, the sales approach is fantastic and we were able to observe that other customers were treated in the same manner. This is a truly refreshing experience! I have been enjoying the car for three days now and so far, so good. Thank you Heivy, we will be back to Route 23 Honda for our future car needs and we will recommend you and Route 23 Honda to our friends and family. More
We had no intention of walking out with a new car that day but we did! Steve made the process very easy, gave us a good price and was incredibly helpful. We are very excited about our new car! day but we did! Steve made the process very easy, gave us a good price and was incredibly helpful. We are very excited about our new car! More
This was the third Honda I have purchased at Routes 23 Honda and the second time that Alton Brown was the salesman. I can't praise him enough!!! He is professional, knowledgeable, friendly, and super high Honda and the second time that Alton Brown was the salesman. I can't praise him enough!!! He is professional, knowledgeable, friendly, and super highly recommended!!! I would definitely buy my next Honda here and have Alton help with my next purchase. He is the best!!! :) More
Ron was great. I leased a 2013 Civic LX and he could not be more helpful. Gave me a great price and was extremely knowledgeable about his products. I would highly recommend him to anyone looking for a new H be more helpful. Gave me a great price and was extremely knowledgeable about his products. I would highly recommend him to anyone looking for a new Honda. More
Steve mains was very knowledgeable about the accords and answered all my questions. He even set up my Bluetooth. I'm very happy with my new 14 Honda accord. answered all my questions. He even set up my Bluetooth. I'm very happy with my new 14 Honda accord. More
I just leased a Honda Civic with the help of Ray and the rest of the staff at Route 23 Honda. I couldn't have asked for a better experience. Ray was very knowledgeable and explained every detail of the leas rest of the staff at Route 23 Honda. I couldn't have asked for a better experience. Ray was very knowledgeable and explained every detail of the lease. Overall, the experience was easy and painless. More
I have dealt with many dealers before and Honda 23 ices the cake. I have never been treated so well and so accommodating at a dealership like this. Everytime Im there they are always so friendly and can the cake. I have never been treated so well and so accommodating at a dealership like this. Everytime Im there they are always so friendly and cannot be nicer. I already recommend this dealer to everyone I know. I always cannot wait for my next service appointment. More
After around 15 bad dealerships and the stereotypical shell game in every one I spoke with Drew Bickoff at Rt 23 Honda. I told him what I was looking for and what I had been through so far. Without hesit shell game in every one I spoke with Drew Bickoff at Rt 23 Honda. I told him what I was looking for and what I had been through so far. Without hesitation he assured me that does not happen at their dealership and started the ball rolling by hooking me up with Ron Wood Jr. who before we even met he had something lined up for me. Not because he was trying to sell me but because he actually "listened" to what I was looking for. My wife and I went down. I told Ron I was under a time crunch so we had to work quickly. And we did! No games. He brought over the car we discussed and it was EXACTLY what we were looking for. The staff worked overtime getting my trade in appraised, the financing and paperwork done. I told Ron what my budget was. He told me what the payment would be ... and THAT NEVER CHANGED like in every other dealership. No tricks or shell games like we had experienced at the other dealerships. We were introduced to everyone all over the dealership - which is really nice by the way. Jeremy, the Sales Manager was right out there. Personable and approachable. Again, not like at the other dealerships where the Sales Manager is behind closed doors. Sonny, the Finance Manager was extremely friendly and worked diligently to get me the best rate, which turned out to be 2 points lower than anywhere else AND got us out in time. I have to admit I was waiting for the hammer to drop but it never did. Really a big departure from what we're used to. All in all, this group of people at Rt 23 Honda are the real deal. Drew, Ron Sr, Ron Jr, Jeremy, Sonny...They treated us like people and for that I am eternally grateful. You have earned all my referrals... Drew - you're the best! Ron Wood Jr. - You rock man!!! And your dad was really cool too! Attention other dealerships reading this... You might want to take a cue here. There is no reason for the games. And it might not be so bad to treat your customers like people. Try it. You might like it. More
I am a returning customer to Dino Riccio. This is my fifth Honda with Dino as my sales person. He has always been able to provide me with the "Best Deal". He continues to provide me with the most comfo fifth Honda with Dino as my sales person. He has always been able to provide me with the "Best Deal". He continues to provide me with the most comfortable experience. I have never felt pressured or uncomfortable with the Honda sales experience. From the moment you walk into the dealership, to the finalization of your transaction, to receiving your car with the walk through, to the continuing service after your purchase every aspect has been wonderful and you are treated as a member of the Honda family. Continue the great work Dino and the entire Route 23 family! More
I have to begin by saying that I HATE the process of buying a new car. It takes too long, too much haggling, too complicated. That being said, the Honda salesman Stephen Mains made the process much ea buying a new car. It takes too long, too much haggling, too complicated. That being said, the Honda salesman Stephen Mains made the process much easier and straightforward. I'm not qualified to rate the entire dealership, but Mr. Mains was honest, forthright, and he made every effort to make the buying experience a good one. More