
Route 23 Honda
Pompton Plains, NJ
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Purchasing a car is often a difficult and sometimes unpleasant experience. From the moment I walked in the door of Route 23 Honda to the time I drove off of the lot I felt the process was easy and plea unpleasant experience. From the moment I walked in the door of Route 23 Honda to the time I drove off of the lot I felt the process was easy and pleasant. More importantly, I felt that I had been treated fairly. Edwin, Luis and Mary Ellen took me wire to wire and I left the dealership completely satisfied with the car I bought and the way I was treated in the process. Both Luis and Edwin were very straightforward with me about the cars that I was interested in. Edwin was very helpful in helping me finance the car with terms that worked for me. All three staff members let me know that I was of value to them as a customer. They made something that I had been dreading a great experience. The professionalism and honesty that was displayed by these folks on a busy Saturday will not be forgotten. Route 23 Honda has a customer and advocate for life. Thanks. More
I am new to the area from Virginia and stopped in to set an appointment. The service staff were very welcoming and friendly & Bryan even scheduled my oil change for New Years so I could avoid the predicted an appointment. The service staff were very welcoming and friendly & Bryan even scheduled my oil change for New Years so I could avoid the predicted snow storm. He was professional & even the phone service was curteous and helpful. Overall very happy to return to my new dealership! More
My experience at Route 23 Honda was once again just terrific. I can't say enough about both the sales and service dept. I have leased an Accord from Alton Brown twice now and I will definitely go ba terrific. I can't say enough about both the sales and service dept. I have leased an Accord from Alton Brown twice now and I will definitely go back to him again. He is fair, easy to communicate with and really knows his product and is a complete professional. Everyone I've ever dealt with there has been stellar... I will be back! More
My fiancé and I have been shopping for a new car for over a month, and up to today, we hadn't had much luck or a good experience. Walking into Route 23 Honda we noticed right away this was going to be over a month, and up to today, we hadn't had much luck or a good experience. Walking into Route 23 Honda we noticed right away this was going to be a great experience. The sales staff were very friendly and knowledgeable. We never felt pressured and were in our new CR-V in no time! I would definitely recommend this dealership to friends and family. More
Alton Brown is the best sales person I have ever met .He knows the honda product very well and explain every detail of my transaction.i will recommend him to anyone of my friend and family.very honest guy. knows the honda product very well and explain every detail of my transaction.i will recommend him to anyone of my friend and family.very honest guy. More
I have leased 2 Honda Pilots from Alton Brown. i specifically went back to Honda in Pompton Plains and waited until he was available to meet with me. He is always courteous and professional. I wi specifically went back to Honda in Pompton Plains and waited until he was available to meet with me. He is always courteous and professional. I will go back to him again when this lease is up. More
We read the many positive reviews of Dino Riccio's service before walking into Route 23 Honda and can honestly say we agree. Friendly and forthright, we appreciate how hard he worked hard to earn our service before walking into Route 23 Honda and can honestly say we agree. Friendly and forthright, we appreciate how hard he worked hard to earn our business with the best deal he could offer. We knew we wanted a CR-V, but were unsure if new or used was the right choice for us. Dino took his time to compare both options, was generous with test drives, and expertly answered our many questions. We never felt rushed or pressured to make a decision, but when we did, we felt confident it was the RIGHT decision for us. It certainly pays to do your homework and Dino was a key reason for us wanting to partner with this dealership. More
I have leased 4 cars from Dino and recently financed the last one when the lease was up. He is always very pleasant and friendly and tries to get you the best deal possible. last one when the lease was up. He is always very pleasant and friendly and tries to get you the best deal possible. More
Ron and Rt 23 Honda provided the type of custoemr experience that sets them apart from other dealerships. Far too many dealerships play games with mis-quotes, pushing options, or trying to direct th experience that sets them apart from other dealerships. Far too many dealerships play games with mis-quotes, pushing options, or trying to direct the sale. Ron understood exactly what I was looking for, found the vehicle, and provided all the info, and BEST price up front the first time. After a few short emails and a less than 2 hr. visit to the dealership, the purchase of a new CRV was complete. The entire group pulled together as a team, assiting each other in everything required to make the experiance pleasant and quick. I will recommend Ron and Rt 23 Honda to anyone I encounter looking for an honest and customer friendly buying experience. More