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Route 23 Honda
Pompton Plains, NJ
2,704 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,704 reviews
April 19, 2021
I leased a car on Saturday with a beautiful trade in. We went over numbers and took a few cars for a test drive. We settled on fair payment and signed all the papers. I was to return on Monday because the went over numbers and took a few cars for a test drive. We settled on fair payment and signed all the papers. I was to return on Monday because the car was dirty and service was too busy. I left with the window ticket to obtain my new insurance. I returned on Monday with my new insurance and a cleaned out trade in. I waited 45 mins for them to wrap things up and they took my keys and the license plates from my trade in. I was told by Greg he couldn’t approve me because there’s a problem with my credit due to my ex husband irresponsibility. I was totally lied and mislead into this sale. Greg didn’t seem to care much as he was laughing with his buddies as I was trying figure out how to explain to my children. Very unprofessional a More
by Buyer beware
Employees Worked With
Greg from finance , Luis Florencio
March 05, 2021
Rudy in service department was very helpful , service department staff were very friendly Nd helped with my needs. The whole staff at RT 23 were friendly Nd helpful. department staff were very friendly Nd helped with my needs. The whole staff at RT 23 were friendly Nd helpful. More
by Bsmurfy2
Employees Worked With
Anjelica Davis , Rudy Espana
February 11, 2021
Worked with Yaik Tung to purchase a used car. He was Worked with Yaik Tung to purchase a used car. He was very professional and friendly and easy to work with. I highly recommend him if you are looki Worked with Yaik Tung to purchase a used car. He was very professional and friendly and easy to work with. I highly recommend him if you are looking for a car.. More
by senthilrajarathnam
Employees Worked With
Yaik Tung
January 28, 2021
Very pleased with David’s service! David was very helpful and understanding. From the moment we walked in David made us feel welcome and I was very excited to buy my first car with his help! and understanding. From the moment we walked in David made us feel welcome and I was very excited to buy my first car with his help! More
by mary
Employees Worked With
David Yoon
December 29, 2020
Worked with Yaik Tung to purchase a used car. He was very pleasant, professional, and easy to work with. I highly recommend him if you are looking for a car! very pleasant, professional, and easy to work with. I highly recommend him if you are looking for a car! More
by Kgarbowski2
Employees Worked With
Yaik Tung
December 26, 2020
excellant experience from the moment I walked in! Friendly service and David Yoon the salesperson i worked with, was very professional and went out of his way to make me feel valued and he expressed Friendly service and David Yoon the salesperson i worked with, was very professional and went out of his way to make me feel valued and he expressed appreciation for my business .David worked with my insurance agent and went out of his way to explain all the bells and whistles of my new Honda CRV. Very pleased with David and his management team on my purchase. More
by wayne52
Employees Worked With
Ron Siegel, David Yoon
December 21, 2020
Carlsen Boncoeur is better off selling cars to DOGS with the way he barks like one. My wife and I wanted to come and purchase a certified pre-owned car listed on the internet at $26,365. As soon as we began the way he barks like one. My wife and I wanted to come and purchase a certified pre-owned car listed on the internet at $26,365. As soon as we began speaking to this sorry excuse for a human, the verbal diarrhea came out. He looked at us with eyes wide open and gave short-winded responses like “huh?” and “wha” like a 12 year old. All we wanted was to negotiate the price and give our offer. What’s hilarious is that he had a sign on the car that said the “internet price” was around $28,000. He said we got “lucky” and only because we saw the price on the internet would we be eligible for such a price. So the owner can conveniently price it down by another $2,000 but it’s a crime to negotiate the ORIGINAL price WE SAW the car for on the internet by another $2,000?? The LEAST we expected was decent customer service. It is not an exaggeration, this man started BARKING like a dog as soon as we began speaking. He has attitude and bad communication skills that are not befitting of a salesman. If Honda is smart, they’ll fire this clown. More
by Imran_s
Employees Worked With
Carlsen Boncoeur
December 15, 2020
Had a great experience here. Rolando was fantastic!!!He was so helpful and explained everything so intellectually. He made me feel comfortable. Would definitely recommend!!! was so helpful and explained everything so intellectually. He made me feel comfortable. Would definitely recommend!!! More
by drosario1225
Employees Worked With
Rolando Rengel
November 24, 2020
E E E E E E E E E E E E E E E E E E E E E E E E E E E E EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE out of ten;) More
by :)
Employees Worked With
Luis Florencio
November 24, 2020
I was very excited to buy a new car and my sister had recommended me to this dealer cause she got a really nice one here, and this exceeded my expectations. Luis Florencio was really kind and made me buy recommended me to this dealer cause she got a really nice one here, and this exceeded my expectations. Luis Florencio was really kind and made me buying a car way easier since usually, I'm nervous. Would definitely recommend it! More
by :)
Employees Worked With
Luis Florencio
