
Route 23 Honda
Pompton Plains, NJ
Filter Reviews by Keyword
By Type
Showing 2,714 reviews
Great experience This is the 3rd vehicle I've purchased from Route 23 Honda and all transactions have been smooth and pressure free. Luis Felipe was my salesman for al This is the 3rd vehicle I've purchased from Route 23 Honda and all transactions have been smooth and pressure free. Luis Felipe was my salesman for all 3 vehicles and each time he made it a great experience due to his friendly and knowledgable attitude. More
Salesman was good ( Eric R.). All else disappointing. Phone service poor. The sales manager was rude and pompous, I leased and had problems within the first 24 hours. NOONE would return my call ! I placed Phone service poor. The sales manager was rude and pompous, I leased and had problems within the first 24 hours. NOONE would return my call ! I placed 13 calls with no response. I was promised to have full lease with Toyota paid off. On the day of lease car pickup ( I was in a time crunch to get back to work ), I was informed that 1 month not covered ,making car cost over $300 more than the proposed deal . I left Toyota for poor service. I wish I had stayed because at least they were true to follow through More
excellent salesman! Ron is a dedicated salesman. He works hard to make the customer happy. He is dedicated to the sale and customer. He is friendly and efficient. Thank y Ron is a dedicated salesman. He works hard to make the customer happy. He is dedicated to the sale and customer. He is friendly and efficient. Thank you for all your hard work! More
New 2015 Honda CRV I worked with Ronald Siegel. He was very helpful! I came in hoping he could help me get out of a dodge lease and he and his staff were very successful I worked with Ronald Siegel. He was very helpful! I came in hoping he could help me get out of a dodge lease and he and his staff were very successful. I am now a happy owner of a new 2015 Honda CRV. More
Very knowledgeable!!!! Ron was great! He educated us on all the specs of the car making it very reassuring that we were buying a great car!!! He made it happen! Ron was great! He educated us on all the specs of the car making it very reassuring that we were buying a great car!!! He made it happen! More
Followed my instructions to a tee My approach to buying a new car was to first decide on the exact make and model that I wanted. I then sent an email to 20+ dealers requesting a FINAL My approach to buying a new car was to first decide on the exact make and model that I wanted. I then sent an email to 20+ dealers requesting a FINAL OUT THE DOOR cost including all taxes and fees. David was one of 3 that responded with exactly what I requested at a price that was so good, I fully expected it would be a bait and switch. Although extras were offered during the purchase process, the annoying hard sell of accessories, warrantees, etc that I was expecting was not present. I am extremely satisfied with my purchase and the exceptional deal I received, Thanks Guys! More
Celines Cisneros and Route 23 Service Went in for a routine oil change. Brought books and paperwork to do, thinking I would have a wait. But by the time I had coffee and opened a book, t Went in for a routine oil change. Brought books and paperwork to do, thinking I would have a wait. But by the time I had coffee and opened a book, the car was done. Great timing and great service. Ms. Cisneros came out when the car was ready and explained everything they did, asked if I had any questions and took me to where I pay. She is very professional and courteous and an asset to the Honda Route 23 staff. Good Job, Ms. Cisneros. Laura M. More
Dino, was professional, personable and friendly Dino was most helpful in helping me make my final choice of a CRV - minus the pressure that sometimes is present in leasing a car. Dino was most helpful in helping me make my final choice of a CRV - minus the pressure that sometimes is present in leasing a car. More
very pleasant friendly quality service the sales man Luis really made the experience great and did everything in his power to accommodate us with whatever we needed friendly quality service the sales man Luis really made the experience great and did everything in his power to accommodate us with whatever we needed. More
easy, quick, oustanding service, intelligent people I purchased a Honda Civic from Andy Betemit yesterday and I couldn't have asked for a better sales member to have dealt with or sales team for that ma I purchased a Honda Civic from Andy Betemit yesterday and I couldn't have asked for a better sales member to have dealt with or sales team for that matter. Everyone was professional and efficient and new exactly what I was looking for and helped me in every way possible. While Andy was an exceptional person to work with I must praise the rest of the team there as well specifically Pat McCloughy and Edwin Mendez. This dealership was by far the best I've ever worked with. Thank you all so much for your kindness, patience, and help. It was my pleasure to have purchased from you! Best, Lindsay Doyle More