
Route 23 Honda
Pompton Plains, NJ
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We are back again!!! Mr. Riccio is a professional at his job and have known him for many years. He is like family and most understanding of our needs when it comes to purc Mr. Riccio is a professional at his job and have known him for many years. He is like family and most understanding of our needs when it comes to purchasing and updating our vehicles. He sees to it that all is processed properly and quickly. This is our third CRV and what else can I say about Dino and the great Honda experience at Rt. 23 Honda. From Sonny in Finance to the service personnel, it is always a wonderful experience. More
An Excellent Car Buying Experience Very responsive, very straight-forward and very friendly. Hard to imagine having a better time buying a car. Carlsen was a pleasure to deal with. Very responsive, very straight-forward and very friendly. Hard to imagine having a better time buying a car. Carlsen was a pleasure to deal with. More
Honda Car Service I brought my Honda Accord in for a recall on the passenger side air bag and an oil change. The service representative, Louis Popek, provided excellen I brought my Honda Accord in for a recall on the passenger side air bag and an oil change. The service representative, Louis Popek, provided excellent and the car was serviced promptly. More
Has always been easy to deal with. Excellent service dept Dino Riccio was excellent. He took care of my special needs and made the process a pleasure. I had not planned to buy but only service my existing c Dino Riccio was excellent. He took care of my special needs and made the process a pleasure. I had not planned to buy but only service my existing car. He made it easy to upgrade. I came in with an older car and left with a new one. Highly Recommended. More
Fabulous service and great vehicles @ Route 23 Honda! Honda's are great vehicles with amazing safety and consumer ratings! I would have to agree. I enjoyed test driving several vehicles before I finally m Honda's are great vehicles with amazing safety and consumer ratings! I would have to agree. I enjoyed test driving several vehicles before I finally made up my mind. Everyone was patient and very informative providing me with comparative statistics and differences between models when I plied them with questions. My experience was one that I will gladly repeat when I wear out the CVR that I just bought @ Route 23 Honda!! My 2015 CRV has all the latest technical equipment and safety features that I have come to understand are so important. In addition, it drives like a dream and has a great engine and gets spectacular mileage! I specifically returned to this dealership to trade up also because of the excellent maintenance and ongoing service I have been receiving on my 2011 Honda Accord that I bought there four years ago. Everyone is just a pleasure to deal with! Thank you all!!! More
it was great It was great service it took along time to get approved but other than that the service was ok they showed great coustmer service thank you It was great service it took along time to get approved but other than that the service was ok they showed great coustmer service thank you More
David Volpe We stopped at Honda to look for a used car immediately someone came out to ask if we needed help. I told him we have the worse credit ever and we prob We stopped at Honda to look for a used car immediately someone came out to ask if we needed help. I told him we have the worse credit ever and we probably wouldn't be able to get a loan. He told us step by step what we needed to do and promised to be truthful with the process. He got is the pay off on our car and was ready to have it appraised when he was told we needed to go to the other building. How disappointed I was, he was so good and patient and honest. There should be more people like Dsvid Volpe in this world More
A/C service completed within a day. A/C failed and called Rte. 23 Honda for an estimate, expecting something outrageous. But found out our 2010 CRV still had a warranty on the A/C and o A/C failed and called Rte. 23 Honda for an estimate, expecting something outrageous. But found out our 2010 CRV still had a warranty on the A/C and only had a small charge for a switch. Great job by Jeremy Lent and the service team for taking care of us. More
Awesome After having a tough week where our car broke down and it wasn't worth repairing. It was a breath of fresh air to have dealt with our salesman Stephe After having a tough week where our car broke down and it wasn't worth repairing. It was a breath of fresh air to have dealt with our salesman Stephen Mains. He could not have made it any easier. He assisted us in finding the best car that fit our needs and budget and was able to get us an awesome lease deal. We were literally there less than two hours and came out with a beautiful 2015 Civic SD. This is now the second time we have dealt with him and he has clearly taken the stress out of buying a car. I highly recommend him and will definitely be dealing with him with our future car needs. More
Alton sells me a nicely used Honda Element ! Alton was a very energetic and through salesman and fun to work with. The entire sales staff was straightforward and easy to deal with. Since I live Alton was a very energetic and through salesman and fun to work with. The entire sales staff was straightforward and easy to deal with. Since I live in New York I had a bit of a problem with getting my plates delivered. This problem was with Fed EX and not the dealership. I think Fed Ex is fine if they are delivering to a business or a staffed location but they are difficult to connect with on a personal delivery to home or apt. I have heard of similar complaints from other people in my area. UPS delivery guys are more flexible and easier to deal with. Route 23 could do better by them. I turned in my leased CRV and Alton had temp . plates and insurance id. for the Element in no time at all ! Great communication with Alton and I really like the Element. More