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Route 23 Honda
Pompton Plains, NJ
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Lease of new Honda Civic Went in to Route 23 Honda to check out my options for getting out of my current lease which I was approaching going over my mileage. Stephen got me in Went in to Route 23 Honda to check out my options for getting out of my current lease which I was approaching going over my mileage. Stephen got me in and out quickly and stress-free with a new deal and new 2015 Civic. More
Best buying experience EVER First very quick, think the whole trade in, test drive, negotiate and buy process was done in an hour or less. Even if I didn't have my toddler with m First very quick, think the whole trade in, test drive, negotiate and buy process was done in an hour or less. Even if I didn't have my toddler with me I appreciate respect for my time. No games with negotiations but were willing to deal on an already great price for some extra options we wanted. And this was on certified pre owed car! Their offer for our trade in was excellent! Install of aftermarket options great, I've had other dealers damage a brand new car during install of remote start and not accept responsibility or fix and then same place cracked interior panel during warranty work and didn't let me know---had to find it after I left and then they admitted and fixed but that was another spot on another day! I have been to 3 other dealerships in Morris and Sussex country and had horrible experiences. No more, this is my dealer from now on! More
Thanks Dave, for your excellent customer service So far I have bought 4 new cars in my life, this is my best purchase experience ever. When I submitted the request on Rt23 Honda website, got a call So far I have bought 4 new cars in my life, this is my best purchase experience ever. When I submitted the request on Rt23 Honda website, got a call within an hour from Dave Garcia. Dave was very courteous and professional. I asked for OTD price to be emailed for 2016 Accord V6. The next day I visited the dealership, I got a decent price for my trade-in and the new car deal was done in no time. Not a penny added from the quoted itemized OTD price whereas the dealer (Joyce Honda) close to my home added 700 dollars (299 for VIN etching!!) to their emailed OTD price. Dave Garcia is also very knowledgeable on the car and gave a full demo of the car on the delivery. Thanks Dave, for your excellent customer service. More
Car service I had excellent service on my Honda Accord on 11/6/15. A part had to be ordered but the car was ready on 11/9/15 and a loaner car was provided to me. I had excellent service on my Honda Accord on 11/6/15. A part had to be ordered but the car was ready on 11/9/15 and a loaner car was provided to me. More
Easy to work with and very honest It was great working with David Garcia and his team at Route 23 Honda--- we bought a new Honda Odyssey minivan and they were very straightforward with It was great working with David Garcia and his team at Route 23 Honda--- we bought a new Honda Odyssey minivan and they were very straightforward with the pricing and following through on the things they said they would do for us to make our experience a great one! Highly recommend! More
Good saleswoman, not so great atmosphere The saleswoman had a great attitude, Laura Rey, and is the only reason I leased a car. She seemed sincere, everyone else was not. I did not like the m The saleswoman had a great attitude, Laura Rey, and is the only reason I leased a car. She seemed sincere, everyone else was not. I did not like the manager. No one came to my father and I at the door when we walked in and there was not even a receptionist present, we had to look for a salesperson. More
Dave Garcia and Winston @ Rt. 23 Honda a pair of aces We narrowed our search to a 15 CRV. We decided on Rt 23 Honda as my daughter purchased her SI there. Dave was very patient and took the time in spite We narrowed our search to a 15 CRV. We decided on Rt 23 Honda as my daughter purchased her SI there. Dave was very patient and took the time in spite of it being his birthday allowing a couple test drives. When we settled on price we put down a deposit but because of time and schedules on our end had to come back. When we did Dave spent an equal amount of time searching inventory then looped in Wilson the business finance leader who processed the teams of paperwork quickly I'm very little time. They both along with Ron the sales manager were very professional and cordial. The experience was quite positive. They represented their company and brand very well. More
Thank you Honda and David Volpe! Just purchased my 2015 Honda CR-V. Not only is it a fantastic car but the customer service was amazing! David Volpe was my cars salesman and he was ve Just purchased my 2015 Honda CR-V. Not only is it a fantastic car but the customer service was amazing! David Volpe was my cars salesman and he was very patient and thorough. He showed me how to use all my new features. Also a big thank you to Fred for finding the best deal to finance my new SUV. Highly recommend! More
Satisfied as always with the third 3 of my 4 Honda CR-V's pu Dave Garcia did a great job with my newest CR-V purchase. Drove home with my newest car. Everything done in one day. Don't hesitate to use the Interne Dave Garcia did a great job with my newest CR-V purchase. Drove home with my newest car. Everything done in one day. Don't hesitate to use the Internet. Dave was spot on after I inializied my inquiry. More
Great experience buying my first car. I had a very pleasant experience buying my first car. Dave Volpe who sold me a 2013 honda civic si, was very friendly, informative, and overall just w I had a very pleasant experience buying my first car. Dave Volpe who sold me a 2013 honda civic si, was very friendly, informative, and overall just what you would expect as a consumer from a sales representative. I would highly recommend Route 23 honda and Dave Volpe to friends and family and anyone looking for great customer service, and fairly priced vehicles. More