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Route 23 Honda
Pompton Plains, NJ
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Excellent As Always We bought our Second Hobda and couldn't be happier! I love Route 23 Honda because Alton is always so helpful, friendly and helpful! He treats my wife We bought our Second Hobda and couldn't be happier! I love Route 23 Honda because Alton is always so helpful, friendly and helpful! He treats my wife and I like family it is well worth the visit and buying from them. More
Great preowned purchase experience with Josh T I had an extremely positive purchasing experience with Josh T. at Rt 23 Honda. Looking to purchase my 4th preowned Honda over a 20 year span, I began I had an extremely positive purchasing experience with Josh T. at Rt 23 Honda. Looking to purchase my 4th preowned Honda over a 20 year span, I began my search at Planet Honda and had nothing but a negative experience: bait and switch and constant pressure. I had the pleasure of initially speaking with Josh over the phone discussing a few preowned vehicles as well as establishing a general price point for my trade, where he consistently stated he would work WITH me to come to a buying solution. Because of the positive nature of my conversation with Josh I made a 45 minute trip to work with him, bypassing 12 Honda dealerships closer to my home. We did not negotiate, we simply 'dialogued' and came to a solution that worked for both parties. Josh literally made good on everything he offered through our discussions. Additionally, Sunny C. in finance made finalizing the purchase that much more positive. I commend Josh's professionalism, industry knowledge, and the total absence of any high-pressure sales tactics. My purchasing experience with Josh could not have been more positive or pleasant and I highly recommend working with him if you're in the market for a preowned Honda. More
Professional people Wonderful experience. The sales persons are incredible. they looked for us the best deal and very convenient payments. Their service are very professi Wonderful experience. The sales persons are incredible. they looked for us the best deal and very convenient payments. Their service are very professional and very gentle with us More
Positive Feedback Both individuals that I dealt with,were very professional,helpful,and accommodating. This was the second time that I dealt with the salesman and the f Both individuals that I dealt with,were very professional,helpful,and accommodating. This was the second time that I dealt with the salesman and the first with the finance mgr. It was a positive experience. More
I had a wonderful experience, Edwin. Mendez and Josh Trink were wonderful. I was treated eith respect and and Josh made me feel relaxed during the ehole process. Edwin was equally Edwin. Mendez and Josh Trink were wonderful. I was treated eith respect and and Josh made me feel relaxed during the ehole process. Edwin was equally warm and made me feel very relaxed. I will be reccomending them! More
Best customer service I visited the route 23 honda with my nephew to get the new car. Mr. Girish Patel did his best to provide us the best appraisal on my trade vehicle an I visited the route 23 honda with my nephew to get the new car. Mr. Girish Patel did his best to provide us the best appraisal on my trade vehicle and we got a good deal on my new vehicle. I am satisfied with the service provided by Mr. Patel and Route 23 Honda. I would recommend my friends to visit Route 23 Hond. More
Louis Popek I recently had a problem with my Ridgeline. I called in the afternoon to see how soon I could bring it in, hoping it could be as early as the next day I recently had a problem with my Ridgeline. I called in the afternoon to see how soon I could bring it in, hoping it could be as early as the next day but I was told that I could bring it in right away! When I arrived, I was greeted and taken care of by Louis Popek, and he could not have been more pleasant or helpful to deal with. The next day Lou called me early in the day to explain what the problem was and after giving him the green light to do the repairs, my Ridgeline was fixed and ready to go within a few hours. People like Louis Popek and the great staff and service I always get at Rt. 23 Honda is the reason I have been a loyal Rt.23 Honda customer since 1991. In fact, when I became a customer, they still referred to themselves as Fairfield Honda having only recently moved to their current location. I would highly recommend Rt. 23 Honda to anyone interested in buying or leasing one of these finely made vehicles. Kudos and 5 stars to Lou and the entire Rt. 23 Honda team! More
Fessional caring environment Route 23 Honda was our third Honda dealer that we went to. They started off with a better price than any of the other dealers. One of the dealerships Route 23 Honda was our third Honda dealer that we went to. They started off with a better price than any of the other dealers. One of the dealerships were not as professional as route 23 Honda. And we enjoyed you experience we had. The Honda pilot was better than advertised. More
Quick and Efficient I had trouble starting my car, and had to use a portable battery starter. Afterwards we checked the battery connection and the connectors had corrosi I had trouble starting my car, and had to use a portable battery starter. Afterwards we checked the battery connection and the connectors had corrosion on them, but we didn't know if there was an actual problem with the battery itself. My husband brought it in and they took it immediately, cleaned it up, tested the battery, found that it was still OK, didn't charge us for the work, and I haven't had a problem since.. More
Friendly and Helpful I have purchased/leased several cars over the past eight years and this dealership and its personnel have always been extremely helpful and accommodat I have purchased/leased several cars over the past eight years and this dealership and its personnel have always been extremely helpful and accommodating. It's a pleasure to deal with the staff at Route 23 Honda because they know the value of customer service, They are friendly, knowledgable and willing to help through the entire sales process. More