
Route 22 Toyota
Hillside, NJ
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1,659 Reviews of Route 22 Toyota
Very poor; waited too long to get things completed First I think there was false advertising-received email saying food & drinks will be available & music, including ticket raffle-none of which was tru First I think there was false advertising-received email saying food & drinks will be available & music, including ticket raffle-none of which was true. The customer service is below par. Employees get annoyed when questions are asked & seem very impatient More
Fast easy and kind Thank you John Romabaski. Great service writer very helpful and will treat you like a friend he known for a while. Thank you for keep it up Thank you John Romabaski. Great service writer very helpful and will treat you like a friend he known for a while. Thank you for keep it up More
Great Service The professionalism, courtesy, accommodation, and shuttle service are all exemplary. Their efficiency is most impressive. The experience with them The professionalism, courtesy, accommodation, and shuttle service are all exemplary. Their efficiency is most impressive. The experience with them is enjoyable. They haven't forgotten that their primary function is to be pleasant to people. More
Bought cert pre owned tundra cleaning of vehicle took way too long, Thomas roach was a good dude, Aaron in finance also was helpful, see u to pick the plates and get touch up pain cleaning of vehicle took way too long, Thomas roach was a good dude, Aaron in finance also was helpful, see u to pick the plates and get touch up paint More
Ideal Dealership My dashboard lit up like a Christmas tree after a long drive. I was in NJ and needed my car checked and fixed right away. I decided to go to the neare My dashboard lit up like a Christmas tree after a long drive. I was in NJ and needed my car checked and fixed right away. I decided to go to the nearest dealership to me and I'm so glad I did. Route 22 Toyota provided me with one of the best experiences I've ever had at a dealer or mechanic shop. The consultation was spot on with the pricing and service. They even told me about a recall I wasn't aware of. The shop was clean. The waiting area was nice and each staff member treated me with the utmost respect. I know what a lot of people say about going to the dealer but in this case, they'd be dead wrong. Thanks to John, Raul and everyone else that worked with me, especially the nice young lady who dropped me off at my house in her own car. More
Excellent work I loved it they made it fast the price is accessible and they ask you before any change or if your car needs something extra recommended I loved it they made it fast the price is accessible and they ask you before any change or if your car needs something extra recommended More
Excellent Costumer Service Excellent costumer service Raul is excellent I'm very pleased with the services. He was on time and everything got done properly and on time Excellent costumer service Raul is excellent I'm very pleased with the services. He was on time and everything got done properly and on time More
It was a great experience. I have taken my highlander to be serviced there before and everyone who I had contact with was very curteous and helpful. Everything that needed to be I have taken my highlander to be serviced there before and everyone who I had contact with was very curteous and helpful. Everything that needed to be done to my car was explained to me throughly. I would recommend anyone to this service center. I always have a great experience when I go there to have my car serviced. More
I was satisfied with the services. Because everything was explained in details and I was able to express my concern and what I was looking for plus my need was met. Because everything was explained in details and I was able to express my concern and what I was looking for plus my need was met. More
Great Service Consultant The Service Consultant (Steve Jefferson) made the entire experience wonderful. He kept me informed about my car’s issue, the plan to address it and fo The Service Consultant (Steve Jefferson) made the entire experience wonderful. He kept me informed about my car’s issue, the plan to address it and followed through with everything that he promised. Prior to this visit, I had a horrible experience with Route 22’s service center (at the old location), but Mr. Jefferson made up for it and restored my faith in them. He was truly a joy to meet and work with at the service center. More