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Route 22 Toyota
Hillside, NJ
1,659 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,659 Reviews of Route 22 Toyota
June 05, 2018
A great car buying experience I. Had a wonderful new car buying experience at RT.22 !.everyone was friendly.and very nice to work with Thank.you Rt 22 for anothst great.car I. Had a wonderful new car buying experience at RT.22 !.everyone was friendly.and very nice to work with Thank.you Rt 22 for anothst great.car More
by NATHANLISA66
Verified CustomerEmployees Worked With
Nelson Madera, Thomas Roach
June 04, 2018
Courteous kind helpful knowledgeable of my needs and how to The salesman was knowledgeable helpful to the point and getting my job in and out with minimal problems or concerns I was comfortable and the lounge w The salesman was knowledgeable helpful to the point and getting my job in and out with minimal problems or concerns I was comfortable and the lounge wow he completed my car and got it back to me very quickly More
by Henrylvaden
Employees Worked With
Steve Jefferson, Alexis Valeriano
June 04, 2018
AC system flush when i called to schedule i spelled my name out at least 3 times when i got there they kept calling someone else being my first time there i was told when i called to schedule i spelled my name out at least 3 times when i got there they kept calling someone else being my first time there i was told to wait until my name is called 45 minutes later they realized the person they were calling was me the name they were calling was nancy my name is yenny. then since it was after 5 pm they tell me i have to bring the car back because the peraon that can diagnose what is wrong already left. Very inconvenient specially since i had an appointment. More
by sunnyd22
Employees Worked With
Rod Solis, Barry Rosner
June 01, 2018
I was satisfied with the deal I liked the place, the team and mainly the deal for the car the I liked. The car that I wanted I came out with it. I liked the place, the team and mainly the deal for the car the I liked. The car that I wanted I came out with it. More
by PRTIAGO
Employees Worked With
Alex Cancela, Nelson Madera
June 01, 2018
Fixed the issue immediately and appointment was available No hassle, immediate appointments and service was professional. The customer waiting lounge is very comfortable and wasn’t crowded. Service reports No hassle, immediate appointments and service was professional. The customer waiting lounge is very comfortable and wasn’t crowded. Service reports and up to date technology made me feel like Toyota is fulfilling all customer needs and experience. More
by ALYMe77
Employees Worked With
Not sure
June 01, 2018
Excellent Service Thank you Alex Cancela for finding the perfect fit and an easy transition into my new vehicle. Merv made the check out process quick check and easy. Thank you Alex Cancela for finding the perfect fit and an easy transition into my new vehicle. Merv made the check out process quick check and easy. More
by CTOMO10
Employees Worked With
Alex Cancela
June 01, 2018
Courteous and professional John and Danny were helpful to get installation issues with a new purchase resolved fairly quickly. They both recognized the sub-par experience as a n John and Danny were helpful to get installation issues with a new purchase resolved fairly quickly. They both recognized the sub-par experience as a new member of the Toyota Family and worked towards fixing that. Some critique for Toyota as whole and why I left back one star: bridge the gap between Sales and Service. Sales blames Service, service blames Sales, during that customer is sent on a run-around because of disconnects between 2 entities that operate under the Toyota name. For the customer, we see Toyota, one name one brand, not 2 separate departments or buildings that can't be held liable for each other's mistakes. More
by BHUP18
Employees Worked With
John, Danny
June 01, 2018
No Good They fix one think and damage other and they say not Responsable ,they want charge extra for something they damage am not agre, very bad They fix one think and damage other and they say not Responsable ,they want charge extra for something they damage am not agre, very bad More
by WILLIAM345
Employees Worked With
Dany
May 31, 2018
Superb Customer Service Kevin Negron displayed Superb Customer Service!! Kevin was able to answer all of my questions regarding the service of my car. This is my second time Kevin Negron displayed Superb Customer Service!! Kevin was able to answer all of my questions regarding the service of my car. This is my second time having him as my Car Service Representative and each time it has been an Great Experience! Thank you for choosing Great Employee to service the public!! More
by Jennifer S.
Employees Worked With
Kevin Negron
May 31, 2018
Proficiency A person who serviced me was very A to B, listened to my “complaints”, even when I had hard times to explains the notice the car would give, he still A person who serviced me was very A to B, listened to my “complaints”, even when I had hard times to explains the notice the car would give, he still understood me and ensured that the issue will be addressed. More
by Albina
Employees Worked With
I don’t know his name
