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Route 22 Toyota
Hillside, NJ
1,659 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,659 Reviews of Route 22 Toyota
September 06, 2018
They are so nice! They are so nice and patience! This is the first dealer we meet and they give us the best service. With the help of them, we use a perfect price to bu They are so nice and patience! This is the first dealer we meet and they give us the best service. With the help of them, we use a perfect price to buy our first new car. More
by YINGCHAO.LI0801
Verified CustomerEmployees Worked With
Ilia Pilmenstein, Alexis Valeriano, Najy Kanan
September 06, 2018
Excellent service. Very professional! The service was quick and it was great from beginning to end, I was extremely satisfied! All the personnel were extremely friendly, professional and k The service was quick and it was great from beginning to end, I was extremely satisfied! All the personnel were extremely friendly, professional and knowledgeable. I’ll be back when my other Toyota is due for service. More
by arp100460
Employees Worked With
Raul Urges
September 06, 2018
The best experience ever My experience at Toyota was great. I told them what kind of car I wanted and we were able to create a deal that I couldn’t resist. My experience at Toyota was great. I told them what kind of car I wanted and we were able to create a deal that I couldn’t resist. More
by MARTINHARRIS41
Employees Worked With
Anthony Walker, Luis Pinos, Khaled Elsisi
September 06, 2018
Targeted as unsuspecting female I took my car into this dealership as I’ve done many times before, my prior experience before this one was bad but none the less I still took my car i I took my car into this dealership as I’ve done many times before, my prior experience before this one was bad but none the less I still took my car into this dealership as it’s convinently located near my place of work. I took my car in as I heard a loud pop from my tired followed by a flatting noise, as I came out of my car my tire was not flat (even though it sound as if it was initially). I proceeded to take my car to the dealership as I continued to hear the noise as I drove. I left my car at the dealership and 3 hours later they had call and said that they could locate the issue that causing the problem. I was then encourage to get a diagnostic done on my car for further detail to find what the issue was (but why would I need a diagnostic preform on my car when my check engine light was not even on) no worries because in the past my I’ve never paid for a diagnostic. HOWEVER, this time I was told that I’d need to pay $149 but not worry because if any issue was found it would go towards my service IF I had choose to have whatever they found done as the dealership. AGAIN, I’m thinking but my check engine light was never on and why would I even need it....and how incompetent could a whole fleet of service workers be that 3 hours of having my car they couldn’t find what the noise was coming from my tire? I then proceed to entertain the idea of me getting a diagnostic perform and what could possibility of them finding anything....I was then told worse case senario it could be something (can’t rememeber what) BUT the price tag including labor would round off to about $770 (somewhere along that price range) but not to because the money I would pay for the diagnostic would be deducted. After careful thought I had decline because I wanted a second opinion. Fast forward next day I took my car to another mechanic who INFORM ME that a nail had gotten into my tire (the initial pop noise) and that my rim was bend and that the combine two caused the noise I was hearing. I’m in utter disbelief that I’ve been cmount to this dealership sense I’ve had my car and that I could have been taken full advantage of if I’d not opt for a second opinion. More
by LeeHarry
Employees Worked With
John Ravonafsky
September 05, 2018
My experience was good Fast service, no need wait too long between scheduling and the day of the appointment, keep us updated while the car is there. I reccomend. Fast service, no need wait too long between scheduling and the day of the appointment, keep us updated while the car is there. I reccomend. More
by Sandra1976
Employees Worked With
Raul Urges
September 05, 2018
Very Good Experience The service center is very clean with good sitting arrangements. The Service center managers are easily accessible and the job was completed within an The service center is very clean with good sitting arrangements. The Service center managers are easily accessible and the job was completed within anticipated time. More
by JIGNESH_75
Employees Worked With
John - Service manager
September 05, 2018
Amazing and on on point Kevin and Sebastian went out of their way to make sure I was well taken care of with my car needs. They explained what was going on every step of the Kevin and Sebastian went out of their way to make sure I was well taken care of with my car needs. They explained what was going on every step of the way and outlined everything for me. Kevin was all smiles and very friendly, making me feel welcome and happy to be having my car serviced. More
by AMYROSE127
Employees Worked With
Sebastian sanches, Kevin , Kathy Andrade
September 05, 2018
Great experience The service is great , Everything is very clear and no hidden fees I trust them very much and I will recommend it to everybody and I will use them a The service is great , Everything is very clear and no hidden fees I trust them very much and I will recommend it to everybody and I will use them again More
by ADO129
Employees Worked With
Anthony Walker, Luis Pinos, Cesar Escobar
September 05, 2018
Fine experience look forward to coming back Very friendly clean atmosphere. They answered all my questions and the wait wasnt very long. It is very close to my house and i enjoyed sitting in tg Very friendly clean atmosphere. They answered all my questions and the wait wasnt very long. It is very close to my house and i enjoyed sitting in tgevwairibg area . More
by Artteacher59
Employees Worked With
Sandie Henry, Alwyn Dlouglas, Keith Oxford, Malcolm Gamble, Adriana Gomez, Asmat Amin, Feraz Jaber, Ignacio Menyou, Carlos Midence, Kathy Andrade
September 04, 2018
Bad Service bad service does not work, when it sells you, they forget you.In the end they treated me like the worst, they do not know how to take care of people, bad service does not work, when it sells you, they forget you.In the end they treated me like the worst, they do not know how to take care of people, they charged me for something I did not have, I definitely would not recommend nadien never serve again More
by ALBERT.HYDE10933
Employees Worked With
Ilia Pilmenstein, Elmer Portillo, Max Kifayeh
