Route 18 Chrysler Jeep Dodge Ram - Service Center

Team was friendly and work was done in a timely manner. No complaints at all No complaints at all More

The service department is one of the worst departments I have ever dealt with. I would never step foot in the service department again. If I were to purchase a car from them again, I would definitely work w have ever dealt with. I would never step foot in the service department again. If I were to purchase a car from them again, I would definitely work with a different dealer for service. The service management are unreliable, are not honest, and will do everything in their power to lie to you when all you want is the common courtesy to just be honest. But the sales team is amazing in all aspects. I just wish it was the same experience from the front of the building to the back. Route 18 Dodge do better with your service department. They need a refresher on customer service and manners. More

The usual experience: they note down what problems I tell and fix those. Just this time took longer because they did not have my tire. Wish they had it in stock. and fix those. Just this time took longer because they did not have my tire. Wish they had it in stock. More

I had new tires put on and discovered that a wheel weight was missing but they fixed it same day while I waited. was missing but they fixed it same day while I waited. More

The service team is great.I dropped off my vehicle a day The service team is great. I dropped off my vehicle a day early and they finished it that same day The service team is great. I dropped off my vehicle a day early and they finished it that same day More

Thank you for everything, service was great and delivered as promised will be definitely be back as promised will be definitely be back More

Received my car back with a check engine light that it didn’t have when I dropped it off. Car had to go back in the shop to have the light taken off. Tech said they made a mistake and should have reset didn’t have when I dropped it off. Car had to go back in the shop to have the light taken off. Tech said they made a mistake and should have reset it after changing the battery. More

Been active with you since 2002. Everyone is always courtesy and friendly. Recommend your facilities for service and purchase. courtesy and friendly. Recommend your facilities for service and purchase. More

Front end staff shows excellent customer service. Service was performed on time and notification was timely. was performed on time and notification was timely. More

Pleasant and very attentive , ready to help with any and everything that was done that day everything that was done that day More