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Route 18 Chrysler Jeep Dodge Ram - Service Center

East Brunswick, NJ

3.5
613 Reviews

613 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center

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November 08, 2021

Jeff was my agent, very courteous, knowledgeable, great service talked about future services, that’s it More

by joe.rizzuto2018
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for telling us that Jeff was very courteous, knowledgeable and he provided you with great service. Thanks again!

November 06, 2021

The best mechanics, the friendliest staff, the most helpful and courteous service department anywhere. I brought my car I bought elsewhere here for service. Since then I was so impressed by their staff More

by dynacoustics
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Nov 06, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

We're glad to know that you were impressed by our service team, so you bought your new Jeep Compass from us. It's also great to hear that our service team is always so helpful, as well as courteous. Thank you!

November 02, 2021

Very knowledgeable and helpful in fixing our problems. We were able to pick up the car till 6pm. Thank you! More

by joestan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Nov 02, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

It's wonderful to hear that our service team was very knowledgeable and helpful. Thanks for sharing your feedback, we appreciate it so much.

November 02, 2021

Had to return because technician forgot to turn off the oil life cycle appearing on the panel but nonetheless service people were excellent. More

by cfgsison
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Nov 02, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind review, it's good to know that our team was able to fix everything, and you found our service team to be excellent. Thanks again!

November 02, 2021

The staff was very professional and helpful. The service was very good and very fast. More

by candoit2772
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for saying that our team was very professional and helpful. We enjoy knowing that our service was very good and very fast. Thanks so much.

November 01, 2021

The staff was professional. The service was timely and stress free. They did an excellent job! More

by STEVEN_COHEN37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Nov 02, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for saying that our team is very professional and you found our service to be timely and stress free. We really enjoy knowing that everyone did an excellent job. Thanks again!

November 01, 2021

Harley was super helpful and patient when I brought in my JL for service. I had warranty claim for a paint issue and she took her time and walked the whole Jeep with me. Service was fast and they notified me More

by Ces14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harley Zeleznik
Nov 02, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback. It's so nice to hear that Harley was super helpful and patient, and you found our service team to be fast and efficient as well. We're also glad to know that your Jeep was returned clean and washed, and we'll look forward to helping you again!

October 26, 2021

Not the best service ! But not the worst ! People behind the counter a bit cold More

by Fatualefat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Lardieri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Good afternoon. Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Christopher Lardieri Service and Parts Director 732-387-2601

October 25, 2021

Fast service, polite staff, clean waiting area. Great experience! Definitely recommend using Route 18 Jeep ! More

by Edonqosaj1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevan Mulan, Christopher Toth
Oct 27, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thanks for sharing your kind remarks. It's wonderful to hear that our service team was fast and polite. It's also nice to know that our waiting area is clean and you had a great experience. Thanks for the terrific recommendation as well.

October 22, 2021

Bring my Ram 1500 for service to rt 18 since I bought it. Great quality service and staff. More

by acincotta321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Habinge
Oct 23, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your kind review. It's great to know that service team is always helpful with your Ram 1500, and you appreciate everyone! Thanks again.

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