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Route 18 Chrysler Jeep Dodge Ram - Service Center
East Brunswick, NJ
613 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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613 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center
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March 01, 2018
They care about YOU and your car. I have used this Dealership/Service department twice and each time the Service Advisors have gone above and beyond to exceed my expectations. Rich an I have used this Dealership/Service department twice and each time the Service Advisors have gone above and beyond to exceed my expectations. Rich and Ann have advocated on my behalf to the warranty company and was able to get services covered. The not only care about your car but they care about YOU! I will continue to use Route 18 CJD for all of our car needs. More
by kaelugo
Employees Worked With
Rich Warren, Ann Schulz
February 26, 2018
Quick and Easy. Ann did an amazing job getting me back on the road as quickly as possible. She was attentive and you could tell she knew exactly what she was doing. I Ann did an amazing job getting me back on the road as quickly as possible. She was attentive and you could tell she knew exactly what she was doing. I should run over some more nails ASAP !! More
by Gregg
Employees Worked With
Ann Schulz
February 24, 2018
Fantastic service in a timely manner! Jeff Henry made sure that i was fully satisfied with my repairs and was very detailed when explaining what the issues were. Definitely would recommen Jeff Henry made sure that i was fully satisfied with my repairs and was very detailed when explaining what the issues were. Definitely would recommend this place and service department! Thanks again! More
by Sashulya123
Employees Worked With
February 21, 2018
Recent oil change and tire rotation Ann Schulz was very helpful walking through the process, since this was my first time in for service. She helped me finding me the best pricing for t Ann Schulz was very helpful walking through the process, since this was my first time in for service. She helped me finding me the best pricing for this job, which was actually better then the discount coupon I received in the mail. More
by Marc
Employees Worked With
Ann Schulz
February 19, 2018
Excellent experience Jeffrey Henry was very professional and helpful with my service experience. I will be using this dealership for all future service..On time and on poi Jeffrey Henry was very professional and helpful with my service experience. I will be using this dealership for all future service..On time and on point. More
by Barry M
Employees Worked With
February 15, 2018
service 2/7/18 Had problem with discolored head light lens. did excellent job of clearing the lends. If I owned a company I would want Ann Schulz working for me. Had problem with discolored head light lens. did excellent job of clearing the lends. If I owned a company I would want Ann Schulz working for me. More
by Tom
Employees Worked With
Ann Schulz
February 13, 2018
Servicing my Jeep Grand Cherokee Ann was extremely helpful and attentive in speaking with me regarding my service needs. She has assisted me numerous times over the years that I've be Ann was extremely helpful and attentive in speaking with me regarding my service needs. She has assisted me numerous times over the years that I've been going to this dealership. I look forward to having her assist me in the future. More
by WalterB
Employees Worked With
Ann Schulz
February 13, 2018
First oil change for our new Jeep We bought an almost new Jeep last month in Pennsylvania for our daughter. After an initial hiccup in the first phone conversation while trying to sch We bought an almost new Jeep last month in Pennsylvania for our daughter. After an initial hiccup in the first phone conversation while trying to schedule an appt., I got a call back from Brianna (Thank you, Brianna!) - and was told to have my daughter ask for Chris Toth when she arrived. Chris looked the vehicle over, got the oil change done for her and when I called back, he professionally and patiently answered my questions. I'm happy to say I found a service center close to home for our new Jeep. More
by MVanHorn
Employees Worked With
Brianna, Christopher Toth
February 13, 2018
Outstanding Customer Service The service team here went above and beyond to take care of my Jeep. Not only did they get the parts needed in a day but had the vehicle back to me th The service team here went above and beyond to take care of my Jeep. Not only did they get the parts needed in a day but had the vehicle back to me the same day I dropped it off. That was a lot quicker than I thought, so I was not out of a vehicle for very long. I have been to various other dealers in the past and none by the way do I enjoy dealing with but this team here makes it very easy to keep coming back to. More
by JoeA6610
February 08, 2018
Winter service Service is great dealership is very well run. Courteous and attentive. Jon the service manager took time to explain andanswer all my questions waiting Service is great dealership is very well run. Courteous and attentive. Jon the service manager took time to explain andanswer all my questions waiting area very clean More
by Franklinton
Employees Worked With
Mike Salerno, Jr., Sean Boyle
