Route 18 Chrysler Jeep Dodge Ram - Service Center

Jeff Henry is an exceptional asset to Rute 18 Auto. He is always very helpful and kind when I have a problem or when I just need my van serviced, he knows his stuff! I had to bring my van in to have He is always very helpful and kind when I have a problem or when I just need my van serviced, he knows his stuff! I had to bring my van in to have some work done and I dealt with Jeff. Once again, I was treated as a valued customer. Jeff was very caring and professional as always; he even got me a loaner! He updated me on how the job was going so I wouldn't worry. He always takes care of me! Another good visit. More

Excellent customer service! Jeff is super friendly and helpful. Minimum wait time. I left very pleased with my service results. Jeff is super friendly and helpful. Minimum wait time. I left very pleased with my service results. More

Chris L ia amazing did all we asked service team is a 10 battery died had truck towed at 4 pm got back next day at 11 battery died had truck towed at 4 pm got back next day at 11 More

1) did not get call /text when vehicle was ready. 2) Discount coupons not considered in invoice inspite of providing those. 3) way expensive than other Jeep dealership. 4) No proper person i.e. Ju 2) Discount coupons not considered in invoice inspite of providing those. 3) way expensive than other Jeep dealership. 4) No proper person i.e. Just one person to respond and questions during vehicle pickup which was Friday afternoon More

Had emergency warranty repair on my 20 Jeep Grand Cherokee. Used Chrysler towing. Michael Nabinge was excellent. He handled all are concern’s. I would bring my Jeep here for service. Cherokee. Used Chrysler towing. Michael Nabinge was excellent. He handled all are concern’s. I would bring my Jeep here for service. More

So easy! ! Kevan Mulan was great with the recall on my vehicle. Good communication and got my car in and out in less than 24hrs! ! Kevan Mulan was great with the recall on my vehicle. Good communication and got my car in and out in less than 24hrs! More

Paul was extremely helpful in getting me the right deal for my budget. He took extra time to explain the workings of the vehicle as well. Great experience! Highly recommend Route 18 Jeep for my budget. He took extra time to explain the workings of the vehicle as well. Great experience! Highly recommend Route 18 Jeep More

I had an excellent experience today 3/4/2022 with Jeffrey henry. When I dropped off my Track he was kind and offered to have a car to take me home and bring me back when my track was ready. When I got there henry. When I dropped off my Track he was kind and offered to have a car to take me home and bring me back when my track was ready. When I got there to pick it up and there were some issues with the paperwork but the Supervisor and the team there were quick to come to assist me and didn't leave till they made sure the issue was solved. I had always loved my truck 2019 Ram Laramie But Now I Love it more because i knew there's a great team behind to support More

All of the staff was fantastic! All of the work was done quickly and their customer service was far better than other dealers in the area. All of the work was done quickly and their customer service was far better than other dealers in the area. More

Everyone that I dealt with was super nice and extremely accommodating. It was a wonderful experience! accommodating. It was a wonderful experience! More