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Route 18 Chrysler Jeep Dodge Ram - Service Center
East Brunswick, NJ
613 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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613 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center
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October 26, 2019
Service and Satifaction Guaranteed ! Chalk one up to another very satisfying maintenance experience at the Rt. 18 Auto Service Dept. Over the last 5 years Ann and the service team have Chalk one up to another very satisfying maintenance experience at the Rt. 18 Auto Service Dept. Over the last 5 years Ann and the service team have consistently delivered quality work in a timely fashion on both of our vehicles ! Thanks Rt.18 Service Team, Jim B. More
by JAB300C
Employees Worked With
Other Employees :
Rich Warren, Ann Schulz, Robert McCusker, Jason Bedore, Sean Boyle, Christopher Toth
July 19, 2019
GREAT SERVICE DEPARTMENT!!!! The service manager, Chris Lardieri is the best! The work was done as promised. My car was ready when promised. And I was kept in the loop of ever The service manager, Chris Lardieri is the best! The work was done as promised. My car was ready when promised. And I was kept in the loop of everything that was going on. I highly recommend this Service department! Thank you, M Paster More
by mdp925
July 05, 2019
Excellent and quick car service Had my car towed to the dealership on Saturday 6/29/2019 for a push start failure due to faulty fuel pumps and my car was serviced on the following Tu Had my car towed to the dealership on Saturday 6/29/2019 for a push start failure due to faulty fuel pumps and my car was serviced on the following Tuesday and ready for pickup on Wednesday right before the 4th of July! Very grateful to the service team and technician Chris Spahr at Route 18 Chrysler Jeep Dodge Ram for the quick turnaround with the repair and my car runs as good as new. Thank you Route 18 and I will be coming back for all of my service needs! More
by smileymd1
Employees Worked With
Chris Spahr, Ann Schulz
June 13, 2019
Extremely unhappy On April 18, 2019 I brought my car in because my oil plug/pan was stripped from the previous oil change service performed here. I am extremely disappo On April 18, 2019 I brought my car in because my oil plug/pan was stripped from the previous oil change service performed here. I am extremely disappointed that as a loyal customer, an oil change resulted in a $700 repair bill. The service manager confirmed my records, and as the original repair bill was $1026, and it was reduced to $700. I am exceptionally dissatisfied that I had to pay for such a costly repair due to prior dealer workmanship and the lack of accountably from your service manager. This costly bill and denial of your mistake has lost my trust in your dealership. A few days later, received a text saying I would receive an e-mail survey from "Jeep Research" -- never received that. It seems it is more important to make an income target than to keep long-term loyal customers. More
by kdcharette
Employees Worked With
May 29, 2019
Recalls The receptionist was great and Chris really nice Peter Treantafellou the techican did great job.Great dealership when I’am ready to buy I will go ther The receptionist was great and Chris really nice Peter Treantafellou the techican did great job.Great dealership when I’am ready to buy I will go there. More
by Vivi
Employees Worked With
Receptionist,Chris front desk in service dept.and Peter who was the techican.
March 26, 2019
great as always i live in ny and always bring my grand cherokee here for service why you ask,its for the service get treated right,great,understanding of the customer i live in ny and always bring my grand cherokee here for service why you ask,its for the service get treated right,great,understanding of the customer,on time estimates,and delevery times,never had a problem even when my jeep is out of warranty give them a shout you won't be dissapointed l.w. More
by aquachem
Employees Worked With
Other Employees :
Rich Warren, Ann Schulz, Robert McCusker, Sean Boyle
March 23, 2019
Service Manager Chris Toth Chris is an integral part of the Rt 18 dealership.. He understands your issue and gets it remediated as soon as possible. He and his Service Team are Chris is an integral part of the Rt 18 dealership.. He understands your issue and gets it remediated as soon as possible. He and his Service Team are an integral part of this organization. More
by MGehrum
February 09, 2019
Transmission Replacement 2012 Jeep Compass Great dealership! Ann was an excellent service advisor who helped me out immensely with a transmission repair on my 2012 Jeep Compass. The repair was Great dealership! Ann was an excellent service advisor who helped me out immensely with a transmission repair on my 2012 Jeep Compass. The repair was done in a timely and quality manner for far less than what I was quoted from other dealers. Will definitely make Route 18 CJD my go to place for service needs and will also consider purchasing a vehicle from them as well in the future! More
by MATTROSE94
Employees Worked With
Ann Schulz
January 25, 2019
Very good experience Chris got me in and out and thats what I needed. He was very pleasant and professional. I'll be back for future services when needed. Chris got me in and out and thats what I needed. He was very pleasant and professional. I'll be back for future services when needed. More
by 89Camaro
Employees Worked With
Christopher Toth
January 10, 2019
Phenomenal service. Love coming here. Ryan Jonas, Service Advisor is the best. I am always satisfied with the services here. I would recommend everyone to come here. Love coming here. Ryan Jonas, Service Advisor is the best. I am always satisfied with the services here. I would recommend everyone to come here. More
by Lsallen23
Employees Worked With
Ryan Jonas
