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Route 18 Chrysler Jeep Dodge Ram - Service Center

East Brunswick, NJ

3.5
613 Reviews

613 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center

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September 06, 2020

I was very pleased with the handling of all aspects of my visit. I left a message and Denise call ed me right away and scheduled my service appt. Chris was also very good in his handling of my service need More

by joannval
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
September 05, 2020

I wont take Lagertha anywhere else. I trust this dealers honesty and the quality of the service department is truly exceptional. You are treated more like family than a customer. More

by dollfins1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Steele, Christopher Toth
Sep 05, 2020 -

Route 18 Chrysler Jeep Dodge Ram responded

THANK YOU!!!

September 05, 2020

The individuals in the service department are very helpful and honest. They do not pressure you into any additional service. This is my second vehicle to be served and I would recommend the service de More

by rthomp9980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Boyle
Sep 05, 2020 -

Route 18 Chrysler Jeep Dodge Ram responded

THANK YOU!!!

September 05, 2020

I am never disappointed with Route 18 Chrysler Jeep Dodge Ram. Service is excellent throughout the building. Always a great experience. They addressed my problem thoroughly and I am highly satisfied More

by SWEETMELRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Zarillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Columbie, Christopher Toth
Sep 05, 2020 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for the feedback. We are happy when you are!!!

September 04, 2020

Purchased promaster aug 3rd. Had a minor problem with vehicle, they told me to come right in. They took care of problem right away, was very happy. More

by KINGLOTTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Salerno, Jr.
September 04, 2020

I received a call from Jeep the followling day it was dropped off for repair that my vehicle had been diagnosed. I was informed of the problems and given a price for repair. I authorized the go ahead for More

by marcelgregmyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Boyle
September 04, 2020

pleasant dealership. the people who work there are easy and great to deal with and go above and beyond to help you. i was very satisfied with my purchase and service More

by WJHOYT56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Zitniak
September 04, 2020

I had a good experience. Friendly staff and I didn't have to wait long. I have been coming here for years and never had a problem with the service department. More

by eddolan0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mullan
Sep 05, 2020 -

Route 18 Chrysler Jeep Dodge Ram responded

THANK YOU!!!

September 03, 2020

Michael did a fantastic job and communicated everything very well! He was very professional and honest. Would come back to see him anytime I need work done. More

by saraannnabinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nabinger
September 03, 2020

Everything was good. Job took awhile but Jeff kept me up to date. I was in a loaner car so it really wasn't an issue More

by Lawrence Berman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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