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Route 18 Chrysler Jeep Dodge Ram - Service Center

East Brunswick, NJ

3.5
613 Reviews

613 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center

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September 30, 2020

Chrysler provided a Very friendly service. They fixed my problem which i was dealing with for 2 months. I will continue to come back repeatedly. More

by kshah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
September 21, 2020

Stopped in for service with no appointment and Jeff took care of me right away and back on the road in 20 minutes. And of course Mike A checked on me to make sure I was taken care of as well. Top rated se More

by auntmaureenb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2020

Always a good and fast service. They let me know when do I need a tire change and a brake change. When I scheduled an appointment they always on time to assist me. More

by lissetteruiz81112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Boyle
September 19, 2020

Best customer service team!!! Always accommodating and super courteous. Well thought out drop off protocol due to Covid. Work is always done as promised and great follow up More

by mdp925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
September 19, 2020

The service department staff were very kind and professional. When you walk in, they greet you with a smile. Keep up the great work everyone. More

by THUNDERHEROES73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerardo Giordano, Rich Warren, Ann Schulz, Robert McCusker, Janice Englishmen, Javier Columbie, Sean Boyle, Christopher Toth
September 18, 2020

Highly recommended. Service is always great. Customer Service very friendly. Price reasonable. I only wish they had a bigger lot but other than that they are my go to. More

by staciealicea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Warren, Ann Schulz, Sean Boyle, Christopher Toth
September 17, 2020

Father in law had his Jeep services here multiple times. The last two times oil drain plug was loose. He confronted them and basically called him a liar and made him feel so uncomfortable about the whole si More

by Nmasters0227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Lardieri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Warren, Ann Schulz, Sean Boyle, Christopher Toth
Sep 30, 2020 -

Route 18 Chrysler Jeep Dodge Ram responded

We are truly sorry to hear about this recent experience. We care about each and everyone’s service visit and appreciate all feedback. The service director will continue working with your father In law to resolve any issues. Please feel free to reach out to him with any questions. Thank you for servicing with Route 18 CJDR

September 16, 2020

Brought my vehicle in for a flat i got off route 18 and they ordered my tire and fixed it the following day. I always bring my jeep here because it is close to my house. More

by joannl13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike from the service department
Sep 17, 2020 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank You!!!

September 09, 2020

I have to say that at this dealership they are very friendly and helpful. Every time that I have gone to get service it has been a great experience. More

by staciealicea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Toth
September 08, 2020

Good on time and excellent service. I would recommend this Dodge Ram location if asked which one have great on time service Thanks for the good work More

by transport.dct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryt Gandarinho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Warren, Ann Schulz, Sean Boyle, Christopher Toth
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