Route 18 Chrysler Jeep Dodge Ram - Service Center

Very professional people and very helpful all of them in the showroom and in the service department. I always recommend this Dealer to everyone ciao the showroom and in the service department. I always recommend this Dealer to everyone ciao More

Got in they did what they needed to and called me when they finished. Didn't try to sell me on anything I didn't need to have done. they finished. Didn't try to sell me on anything I didn't need to have done. More

Everything went very well. I wish I could use this location for my oil changes which were included in the sale. The service manager kept me posted on the status often. I just wish I was given a loaner location for my oil changes which were included in the sale. The service manager kept me posted on the status often. I just wish I was given a loaner car. More

The service advisor Jeff Henry was very attentive and courteous. He kept me informed about the progress of service on my vehicle. Although it was disappointing to learn that it would take some time to or courteous. He kept me informed about the progress of service on my vehicle. Although it was disappointing to learn that it would take some time to order parts necessary for the repairs, my disappointment was assuaged by Jeff’s clear, patient explanation. More

Would definitely return to this dealer for service. Even though they had construction going on and it was pretty busy, service to my vehicle was done very quickly. In and out in less than an hour. though they had construction going on and it was pretty busy, service to my vehicle was done very quickly. In and out in less than an hour. More

Thank you so much for my Uber rides that’s was great. Jeffrey was very nice helpful and also was the security. thank you again Jeffrey was very nice helpful and also was the security. thank you again More

Technician Rich Steele did a great job diagnosing and replacing my fog lamp ,very quick service topped off my fluids and completed a 24 pt inspection replacing my fog lamp ,very quick service topped off my fluids and completed a 24 pt inspection More

Extremely efficient from scheduling an appointment through problem resolution. Thank you Jeffrey Henry and John Holden your professional assistance in resolving the problem with my Jeep Compass. through problem resolution. Thank you Jeffrey Henry and John Holden your professional assistance in resolving the problem with my Jeep Compass. More

I had the best experience today with Chris and Jeff in the Route18 Chrysler Jeep Dodge Ram service Dept. They had our new keys already and they took care of the sensor issue with our Durango. I would hig the Route18 Chrysler Jeep Dodge Ram service Dept. They had our new keys already and they took care of the sensor issue with our Durango. I would highly recommend them! More

Honest and reassuring. I appreciated how the team diagnosed all the issues and helped Me with costs, talking to the manufacturer when they discovered the problems were related to the recalls and kept diagnosed all the issues and helped Me with costs, talking to the manufacturer when they discovered the problems were related to the recalls and kept good communication about it. I was also given a great loaner car, and when I called after my light came back on Chris immediately told me to stop driving and bring the car back to ensure my safety which I really appreciated. Chris and Jeff also helped understand my options with the fuel pump recall where the parts are not available yet, but that I can still get it fixed and request for reimbursement with the manufacturer after. My only downside is on price for labor. Any parts replacement is usually a very expensive service Regardless of parts cost. But otherwise I feel the quality of service and honesty with the team has exceeded my expectations and previous transactions that drove me away from this dealership for a while. Thank you to Chris and Jeff for a great experience! More