Route 18 Chrysler Jeep Dodge Ram - Service Center

Staff and mechanics are always pleasant and helpful. Always happy with my service. Started bringing my husband at here instead of the dealership he purchased from because I was so happy with it! Always happy with my service. Started bringing my husband at here instead of the dealership he purchased from because I was so happy with it! More

Jeff is always extremely helpful every time . Very polite and makes you feel very comfortable. Top ratings to him! Always satisfied with the service here and makes you feel very comfortable. Top ratings to him! Always satisfied with the service here More

I was able to get an appointment for the next day . Excellent customer service. My vehicle was repaired within few hours after I had dropped it off. Thank you Felix Berlin Excellent customer service. My vehicle was repaired within few hours after I had dropped it off. Thank you Felix Berlin More

Good service done on time all checked cleaned steering wheel and shift called when finished Chris toth is always helpful with all problems I have wheel and shift called when finished Chris toth is always helpful with all problems I have More

Everyone is always super helpful and the waiting area is always clean. I wouldn’t take my car anywhere else because the service is always an A+. I recommend it to everyone I know who has a Dodge or Chrysler always clean. I wouldn’t take my car anywhere else because the service is always an A+. I recommend it to everyone I know who has a Dodge or Chrysler More

Fantastic!!! Route 18 Dodge is the best!!! I’ll be in soon to look at a new Charger. Thanks so much for always being professional and personable. soon to look at a new Charger. Thanks so much for always being professional and personable. More

Excellent service on my ecodiesel. Did maint and recall work in a timely manner keeping me updated on completion and meeting expectations. Vehicle is running efficiently work in a timely manner keeping me updated on completion and meeting expectations. Vehicle is running efficiently More

Things went very well from the start .Talked to Wendy who was very concerned , then talked to Denise (service) who made an appointment asap and then Michael Nabinger (service advisor) who ordered the part . was very concerned , then talked to Denise (service) who made an appointment asap and then Michael Nabinger (service advisor) who ordered the part . Very accommodating place, highly recommend..... I Called several other Chrsyler service shops before Route 18 that could not help me. More

I am honestly disappointed that after I waited for an appointment my issue was not resolved. Now waiting 3 weeks for a loaner no accommodation appointment my issue was not resolved. Now waiting 3 weeks for a loaner no accommodation More

They are almost impossible to get a hold of on the phone and if you are lucky enough to eventually speak to a manager they will lie. There seems to be no communication between sales and service but they wi and if you are lucky enough to eventually speak to a manager they will lie. There seems to be no communication between sales and service but they will both tell you what you want to hear without actually doing anything. Terrible More