Route 18 Chrysler Jeep Dodge Ram - Service Center

Excellent Service, and very good price. All people are great. The staff is professional and admirable. The time for waiting is good too. Thank you. great. The staff is professional and admirable. The time for waiting is good too. Thank you. More

Always take very good care of you and your vehicle at Rt 18 Chrysler Dodge Jeep. Would definitely recommend them for any service for your vehicle needs. 18 Chrysler Dodge Jeep. Would definitely recommend them for any service for your vehicle needs. More

Jeff Henry always is a pleasure and goes out of his way to make sure everything is done correctly. Also, a hassle free experience! Thanks to make sure everything is done correctly. Also, a hassle free experience! Thanks More

Very happy with this dealership, definitely will recommend to my friends and family, always get my vehicle as promised, front desk happy to help quick and easy. recommend to my friends and family, always get my vehicle as promised, front desk happy to help quick and easy. More

Got an oil change and tire rotation came home from the dealer parked in my driveway and oil was leaking all over. Crawled Under my truck and the plastic cover was all oil in it. The technician did not cle dealer parked in my driveway and oil was leaking all over. Crawled Under my truck and the plastic cover was all oil in it. The technician did not clean it up when he did the oil change. Made a mess on my driveway and my truck. Thanks for ruining my dayTechnician should take pride in his work. People work hard for that thanks. More

Thank you to Jeff Henry! Attentive, very professional and took care of all my RAM's issues! It's the people who makes a dealership worth 5 stars. took care of all my RAM's issues! It's the people who makes a dealership worth 5 stars. More

Always courteous and you are not sitting here all day. Micheal was professional! He kept me up to date on the service. Definitely worth the 35 minute ride for service issues. Micheal was professional! He kept me up to date on the service. Definitely worth the 35 minute ride for service issues. More

Customer Service has declined. I can never get through to anyone without leaving a message, it takes a a long time to hear back from anyone and texting isn’t used. I’m also disappointed they took away th to anyone without leaving a message, it takes a a long time to hear back from anyone and texting isn’t used. I’m also disappointed they took away the pay over the app feature. That was super convenient. They also mixed up my car and told me one thing then called and said something else and it took 2 days for service. It was a very inconvenient experience. When I went to pick up my van, there was only one person there and it took a very long time. Not happy with this visit at all. I would recommend the service sept/mechanics but the customer service dept. needs to get it together. Also when I called to make my appointment, the lady couldn’t even schedule me because she was working from home. What’s the point of answering the phone then if you can’t help me. Disappointed!! More

Wonderful service, pleasant and helpful people! They were very clear on what the problem was, if I had any questions they were there to answer right away! Very satisfied very clear on what the problem was, if I had any questions they were there to answer right away! Very satisfied More

They are slow and don’t have good communication between employees and the customer suffers for that. I rather go to Fullerton on 22 but is just far. employees and the customer suffers for that. I rather go to Fullerton on 22 but is just far. More