Route 18 Chrysler Jeep Dodge Ram - Service Center

Very friendly. Efficiency. Good job. We are grateful with your support to buy our new car. Thank so much Alan Maynard and team. Santo Sanchez. with your support to buy our new car. Thank so much Alan Maynard and team. Santo Sanchez. More

I would Highly recommended this place. They have been taking care of my cars for a long time now and have kept them on the road. taking care of my cars for a long time now and have kept them on the road. More

Awful services. I love the Jeep brand but unfortunately I never go back to this dealer. Michael's customer service leaves a lot to be desired. He is a grocer person who doesn't know how to treat customers never go back to this dealer. Michael's customer service leaves a lot to be desired. He is a grocer person who doesn't know how to treat customers. I don't recommend the experience with my Jeep there to anyone. three days to correct something and when they deliver the vehicle to you it's the same, you explain to Michael to check and the first answer is that the work was done. If I didn’t insist, I would have taken my vehicle with the same problem that I took it for. Later, Mike himself confirms that they will have to work the vehicle again because it is not actually repaired. After they give it to me again, I feel a sound that the vehicle did not have. apparently on the air filter. I ask a mechanic or some employee who was outside if that very nice person could assist me (I regret not remembering his name) he confirms that he does hear the sound and is going to tell mike to come check it out. When mike comes back to me to my car, I explain to him what I feel in the car and the sound. He says that nothing can be heard from the car. Another man comes, I don't know his name and he says that the car arrived with that sound. then if there was a sound !!! then they took the car inside again. When they took it out, it no longer had the sound and it was resolved and they didn't even have the courtesy to give me the car. They parked it and left the key inside without telling me anything. They really should take a customer service course because service is the least they provide. More

Appt THURSDAY dropped car off on Wednesday. DID NOT check my car till monday. NO loaner car. Did NOT finish car till saturday..WAS NOT HAPPY my car till monday. NO loaner car. Did NOT finish car till saturday..WAS NOT HAPPY More

Best sales and service team! Bryt, Ryan and Kevin make buying and maintaining my Jeep easy. I recommend Route 18 dealership to all of my friends and family. buying and maintaining my Jeep easy. I recommend Route 18 dealership to all of my friends and family. More

Everybody is very friendly and accommodating, the chairs in the waiting room having power outlets built are really convenient. nice guys in the service department. in the waiting room having power outlets built are really convenient. nice guys in the service department. More

Timely, clean, and friendly as always. Greeted as soon as I exited my car. Arrived early and taken in early. Convenient waiting area. Car was brought to me. I exited my car. Arrived early and taken in early. Convenient waiting area. Car was brought to me. More