Route 18 Chrysler Jeep Dodge Ram - Service Center

Always happy with their service. Very Professional and efficient. I don’t have anything else to say and have to reached the 25 word minimum efficient. I don’t have anything else to say and have to reached the 25 word minimum More

Route 18 Chrysler Jeep Dodge Ram is the BEST dealership I have ever dealt with in the state of NJ. Friendly, upfront and honest staff with great communication for customers. My service experience was great, have ever dealt with in the state of NJ. Friendly, upfront and honest staff with great communication for customers. My service experience was great, I didn’t feel pressured or upsold. My Jeep was ready when promised. Thank you!! More

This is the 8th survey you sent. If you spent this much time on my car maybe it would have been fixed right. My experience was awful. Nothing but lies and bullsh;t. 2 trips and my car still doesn't work. time on my car maybe it would have been fixed right. My experience was awful. Nothing but lies and bullsh;t. 2 trips and my car still doesn't work. More

Mike was very helpful I will bring my car there because of his great follow up in the service department. He followed up and call back each time I called Very good service manager of his great follow up in the service department. He followed up and call back each time I called Very good service manager More

Was told it would be a few days first trip was almost 2 weeks and required a second trip back. They lied to me about many things including that a rental car would be covered . I rented a car in good faith weeks and required a second trip back. They lied to me about many things including that a rental car would be covered . I rented a car in good faith because Jeff said it would be covered and it wasn't. This will require a nother trip to a different dealer because the car is still leaking steering fluid. More

They refused to service my Chrsyler T&C saying the undercarriage was rusted. But, when I took it to another service center, they said the undercarriage was not rusted and they were able to perform the undercarriage was rusted. But, when I took it to another service center, they said the undercarriage was not rusted and they were able to perform the service. I would give you zero stars if it were possible. More

I waited a week for my truck but I understood the service department was very busy. Michael kept me informed on everything he was trying to do to figure what was wrong with it. I appreciate his assistance. L department was very busy. Michael kept me informed on everything he was trying to do to figure what was wrong with it. I appreciate his assistance. Let’s hope the truck keeps running. More

Never a single complaint 😌❗️And for over the last 30 years this particular dealership has been my go to place of business for everything MOPAR! They are excellent in service, sales, kindness and profess years this particular dealership has been my go to place of business for everything MOPAR! They are excellent in service, sales, kindness and professionalism. Thank you very much and do, keep up the good work. More

I’d give 5 stars but they said they rotated my tires and they did not . I have a nail in my front right tire, same tire in same spot . they did not . I have a nail in my front right tire, same tire in same spot . More

dropped-off van for tepairs (on 4/7 & picked it up on 4/16) - they gave me a loaner - SOME of the work was completed & some was not 4/16) - they gave me a loaner - SOME of the work was completed & some was not More