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Route 18 Chrysler Jeep Dodge Ram - Service Center

East Brunswick, NJ

3.5
613 Reviews

613 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center

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May 11, 2021

Great service , my advisor Jeff was very professional and got me in and out in no time! Would recommend this dealer for service anytime great job! More

by Motojoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

We are happy to hear of your experience! Thanks for rating us, we hope to see you again!

May 11, 2021

Mike was extremely helpful and professional. He kept in constant contact with me and was always very pleasant. Very happy with everything and would recommend to a friend. More

by cgwife4evr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

We are happy to hear of your experience! Thanks for rating us, we hope to see you again!

May 11, 2021

Very good and prompt. Informed me everything they did, It was definitely quick for a oil change. My car was parked out front and ready for me to go. More

by MORGANZ9133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
May 12, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

We appreciate your review, Morgan! Thank you for sharing your experience and we look forward to seeing you again in the future.

May 11, 2021

These guys and gals are awesome. I'm always treated so nicely at this dealership. I use the service department for all of my grand cherokee maintenance needs and they do a great job. Don't hesitate to go More

by rocconj04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
May 12, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

We are happy to hear of your experience! Thanks for rating us, we hope to see you again!

May 10, 2021

Ms Harley was great and cared about my,concerns on the Ms Harley was great and cared about my, concerns on the issue of my jeep & followed up as promised. very happy with the results Thank you More

by leonoraann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
May 12, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

We appreciate your feedback! Thank you for being our customer, we look forward to seeing you here in the future.

May 07, 2021

Much better experience than in the past. Making appointment can be made better. Most of the time it goes to voice mail or to music. More

by satvinder1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
May 07, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

We are glad to hear that your previous experience's have been positive. We appreciate your honest feedback and will be sure to look into this matter. Thank you for being our customer!

May 06, 2021

The service department is great but being ruined by the barrage of texts and emails soliciting reviews after every visit. It’s not my job to promote your dealership. More

by jimmyenglert
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
May 07, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

We appreciate your honest feedback and will be sure to look into this matter, Jimmy.

May 06, 2021

GREAT SERVICE from the moment you step in the door until your keys are returned. Everyone is smiling and are very welcoming. I would definitely refer this service center to others. More

by tstory8123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
May 07, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

May 05, 2021

I bought my first pickup from there almost 20 years ago and have received exceptional service ever since! Everyone goes out of their way to make your experience as effortless as possible. Keep up the good More

by james.carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
May 07, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

May 05, 2021

I am really pleased with the staff. They were extremely friendly and courteous and made sure I was comfortable. They answered all my questions and concerns and did a great job with my service request. More

by nwiggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Brown
May 05, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

We are so glad to hear of your experience! Thank you for taking the time to share your review. We look forward to seeing you soon!

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