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Route 18 Chrysler Jeep Dodge Ram - Service Center

East Brunswick, NJ

3.5
613 Reviews

613 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center

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June 17, 2021

it was good customer service . the person that helped me was friendly and nice. he recommend few suggestions which was greatly appreciated. I will def come back again. More

by whitetoast71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Jun 21, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team assisted you throughout your visit. We hope to see you here again in the future!

June 17, 2021

The service was perfect very friendly and professional everybody there are great from sales to service to front desk they are ready to assist in any professional way, I recommend to everyone. More

by TRININORA1011
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mazza , Javier Columbie
Jun 17, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your 5-star review! We are glad to hear of your experience and look forward to seeing you again in the future.

June 15, 2021

Service Departemet is careless, my car now there for one week, to install leather seat cover and some accessories, they called me to pick up my car, unfortunately I drove 2 hrs snd nothing happened in my ca More

by Farid
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Lardieri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk is very rude , Christopher Toth
Jun 17, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Good afternoon. Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Christopher Lardieri Service and Parts Director 732-387-2601

Jun 17, 2021 -

Farid responded

Give me your extension or email please, I called this number but I can’t reach you , or please call me at my number in my file you have , and here is again 2168168754 Thanks for the reply, I hope you can help me return my car back.

June 10, 2021

Rt 18 Jeep is tops. The service dept treats its customers courteously and very efficiently. My visit was to replace a tire and it was done quickly and with a smile by me and the customer service a More

by Jeep2346
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Jun 10, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your review! We are glad to have you as our customer. Looking forward to seeing you again soon!

June 09, 2021

Service doesn't return a phone call the same day when a question is asked on work that's being done, especially on a friday! Had to wait until monday. Took an extra three days for 2 new tires and alinement More

by plozak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Hedges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Good afternoon. Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Christopher Lardieri Service and Parts Director 732-387-2601

June 08, 2021

Harley is great! She put me at ease and i knew the job was getting done properly! She was able to answer all of my questions! More

by jasraab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harley!! *****!!!
Jun 09, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

We are so glad to hear of your experience! Thank you for taking the time to share your feedback. We look forward to seeing you again in the future.

June 03, 2021

Dealership was quite professional in getting my vehicle serviced. They were reasonable in charges and considerate by applying discounts where possible. They took the time to work with the manufacturer to a More

by busacomm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

May 31, 2021

Great service great people always willing to help route 18 auto is great place to buy a car van truck jeep any car they sell they stand behind no. Pressure sales mike a great Glenn. Aaron greAt finance v More

by sabecker48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike a salesman 20 stars, Christopher Toth
Jun 01, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

May 29, 2021

Very friendly staff and service group.Went through the details of the service with me so I could understand.. Problems were fixed and car runs great More

by rudy7722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Jun 01, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

May 27, 2021

The device was excellent as well as the service rep. I was kept informed about the progress. I was also shown where coffee and water was. More

by BTOMCZYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

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