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Route 18 Chrysler Jeep Dodge Ram - Service Center

East Brunswick, NJ

3.5
613 Reviews

613 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center

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August 02, 2021

The dealership as a whole is amazing and treats you like family! The energy is real! It’s not forced they make you feel like you matter at the establishment! More

by danetterennerobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We are glad to have you as our customer and look forward to seeing you again!

July 30, 2021

Staff kept me informed of progress and the work was Staff kept me informed of progress and the work was completed on time as requested. Always a good experience with Jeff Henry and coworkers. AAA+++ More

by dhoward7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nabinge
Jul 30, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We are glad to have you as our customer and look forward to seeing you again!

July 29, 2021

First time here for two tire repairs on my 21 charger. Greeted by friendly lot attendants, then Kevin the service writer. They repaired the tires quickly while I waited. Very happy More

by GRNDLEVL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin mullan
Jul 30, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We are glad to have you as our customer and look forward to seeing you again!

July 29, 2021

Great customer service. Service was quick, easy and everyone was friendly. All my questions were answered. Will be coming back for future services with this location. More

by acevedo42094
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Jul 29, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

We appreciate your positive review! Thank you for being our customer. We look forward to seeing you again in the future!

July 28, 2021

They made sure I was able to get my car back same days and we’re very courteous. Always a pleasure bringing my car in. More

by jholla76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We are glad to have you as our customer and look forward to seeing you again!

July 28, 2021

They are always extremely polite courteous timely.They They are always extremely polite courteous timely. They confirm the appointment and delivered. They get the job done and answered all my questions. More

by jetz0323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth, Paul Falciglia
Jul 28, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We are glad to have you as our customer and look forward to seeing you again!

July 28, 2021

Waiting 1 hour get my vehicle back from an oil change and didn’t even wash my vehicle. Bad Service on your Behalf. Okay thanks. More

by marsvelous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sophia Saracino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Falciglia
Jul 28, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Good afternoon. Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Christopher Lardieri Service and Parts Director 732-387-2601

July 27, 2021

I dealt with Mike. He was extremely helpful in satisfying all of my issues and rectifying a previous issue. I will continue bringing my Durango in for service More

by louislauria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service department
Jul 28, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We are glad to have you as our customer and look forward to seeing you again!

July 24, 2021

Kevin Mullan is the reason I keep coming back to fix my car at the dealership. He went above and beyond. The dealership never cared to update on my vehicle status. The vehicle was in for a few issues and o More

by Mayar16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mullan
Jul 26, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Good morning. Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Christopher Lardieri Service and Parts Director 732-387-2601

July 23, 2021

Quick and easy service visit. I have been a customer of Chrysler Jeep Dodge Ram for many years. Route 18 is a first class operation. More

by bordenfb4ever
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

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