Route 18 Chrysler Jeep Dodge Ram

The services were detailed, attentive and courteous. The salesperson was knowledgeable and direct, very trustworthy. The salesperson was knowledgeable and direct, very trustworthy. More

Amazing experience. Everything was done quickly. Car was delivered to me. Joe listened to my wants and needs and was able to give me the price point i wanted. Everything was done quickly. Car was delivered to me. Joe listened to my wants and needs and was able to give me the price point i wanted. More

Average experience. Didn't seem to know too much about the car I was interested in. (Gave some incorrect info about the car). Also I needed to get brakes and rotors serv Didn't seem to know too much about the car I was interested in. (Gave some incorrect info about the car). Also I needed to get brakes and rotors serviced a few days after purchasing. Which should've been checked prior to selling it to me. More

The staff was friendly and offered refreshments. My sales associate, Alan, as well as David Zarillo were both friendly, knowledgeable, and efficient. They explained everything, asked if I had any qu My sales associate, Alan, as well as David Zarillo were both friendly, knowledgeable, and efficient. They explained everything, asked if I had any questions. The Business Manager, Ryan, was professional and met my price point. Overall, I would recommend this dealership. I am really enjoying my new Jeep Compass. Thank you so much for your excellent customer service! ?????????? More

Power steering pump failed on My 2012 Chrysler 300c, had it towed to a licensed Chrysler dealer (noted dealership). Received call for pick-up after repair. I never left lot when I noticed a whining sound wa it towed to a licensed Chrysler dealer (noted dealership). Received call for pick-up after repair. I never left lot when I noticed a whining sound was coming from steering column. Returned to customer service desk. I was assured that sound would dissipate in time, the cause was air in steering pump lines. Later that evening, approximately 4 hours later my wife broke down on the highway with no steering. They provided tow back to dealership and loaner. Once again I received a call that my car was repaired and ready for pick-up. Upon picking up my car, The identical noise was heard coming from the steering column. Due to the holiday no one who was aware of my situation was in office. Returned and spoke to Christopher Lardieri, Service & Parts Director. No longer was I being told the whining sound would dissipate but Older cars receiving replacement parts never sound the same. "The mechanical and electrical parts on my car have been tested and meet the Dealerships standards for being repaired. I stressed my concerns about the danger of my car breaking down, With a dismissive attitude I was told the best he could do was take $500 off my bill of $4634.10. As of this posting it has been approximately three weeks and I still have not received a $500 check nor a phone call. I have no alternative but to file a claim in small claims court. More

Awesome people and really helped me with getting a new vehicle. The whole proces was very smooth vehicle. The whole proces was very smooth More

The overall experience was very good. I have no complaints. I went for an oil change. They completed in a good amount of time and even provided me with a report on what else is needed for I have no complaints. I went for an oil change. They completed in a good amount of time and even provided me with a report on what else is needed for my truck. More

I was completely impressed with Joe Salerno’s professionalism. He was honest and super helpful. He did an amazing job handling everything with my new dodge hornet. I will highly recommend Joe Sal professionalism. He was honest and super helpful. He did an amazing job handling everything with my new dodge hornet. I will highly recommend Joe Salerno to my friends and family. Thank you for an excellent experience. More

I used to love this dealership but not anymore. I bought 5 jeeps from them but will never again buy a car from them. They haven't fixed the issue with my radio in my 23 grand Cherokee. It's been me I bought 5 jeeps from them but will never again buy a car from them. They haven't fixed the issue with my radio in my 23 grand Cherokee. It's been messed up since I got the car in March. They won't even return my phone calls anymore. I feel completely abandoned. More

Mike was very helpful and made the purchase smooth and easy. I am very pleased with the service he provided.. easy. I am very pleased with the service he provided.. More