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Route 18 Chrysler Jeep Dodge Ram

East Brunswick, NJ

4.6
1,619 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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400 New Jersey 18

East Brunswick, NJ

08816

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Showing 1,619 reviews

February 13, 2025

We were so happy with the experience and everyone was so great in helping us pick out and buy our first car. They are the best!! More

by meaghancelmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill McDonagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryt Gandarinho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McDonagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback and 5-star review! We're so happy to hear that you had a great experience with us and that our team was able to help you find your first car. We truly appreciate your kind words and are thrilled to have been part of such an exciting moment. Enjoy your new ride, and we look forward to serving you again in the future!

February 10, 2025

Easy to get to -very clean - staff is superb! Service is great - sales is terrific- More

by seadolphin34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryt Gandarinho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Mullan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your positive feedback and 5-star review! We're thrilled to hear that you had a great experience with our team and enjoyed the service and cleanliness. We appreciate your kind words and look forward to seeing you again soon!

February 09, 2025

I bought a certified vehicle which was not ready to be delivered and still has things to repair. Also, the vehicle I delivered did not do the task of investigating the pending balance sheet and I left More

by themonty16
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
David Zarillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lomelino
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Picking up the plates had some questions All were resolved great doing business with route 18 Jeep will be back thank you steve More

by BARETTA40SW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryt Gandarinho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your feedback and 5-star review! We're so glad to hear that your experience with us was smooth and that we were able to answer all your questions. We appreciate your business and look forward to welcoming you back to Route 18 Jeep soon!

February 06, 2025

Rt. 18 Jeep was easy to deal with and did not try to play any of the typical games try at other dealerships. More

by john@generalcopiers.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McDonagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback and for the 5-star review. We’re glad to hear that your experience was smooth and straightforward. We pride ourselves on providing a transparent and hassle-free process. If you need anything else, feel free to reach out!

February 06, 2025

I made an appointment to have some issues repaired that I was having with my 2019 Dodge Durango GT . Once it was dropped off ,Jeff the shop manager kept me updated with any and all neccessary information th More

by Dgaines673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for sharing your feedback. We really appreciate your recommendation and are glad to know you had a positive experience. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us!

February 05, 2025

Who is Aaron Brown? Mike A was great now he has to find me a car More

by gee0923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McDonagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience and for the 5-star review! We look forward to helping you find the perfect car!

February 05, 2025

Matt was wonderful to work with. He made the process easy, and understood what we were looking for. More

by victoriakrzastek4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Delise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback and 5-star review! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

February 03, 2025

I had a service appointment for a drop off to diagnose my 24 Jeep and was told they couldn't look at it for 2 days. I asked for a loaner, sorry no loaner cars available till March 18th. Ok, so why would you More

by dajerseyrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue.
Feb 04, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience, and we sincerely apologize for the frustration you’ve encountered. We completely understand your disappointment. Your concerns are valid, and we will absolutely take this feedback to heart in order to improve our scheduling process going forward. We strive to provide the best possible service to our customers, and we deeply regret that we didn’t meet your expectations this time. If you’d like to discuss this further or if there’s anything we can do to make things right, please don’t hesitate to reach out to us directly.

Feb 04, 2025 -

dajerseyrat responded

Im pretty sure based on all your 1 star reviews, you dont care and wont change. If you put half as much effort in your business and making things right as you dod on these cookie cutter responses to make it look like you actually did something, you wouldn't have negative reviews.

Feb 05, 2025 -

dajerseyrat responded

Reviews All lease105 check21 work15 internet12 +6 Sort by Most relevant Newest Highest Lowest JerseyJules 15 reviews·2 photos If I could give zero stars I would. A while back they sold me a Jeep 4xE that was advertised by Stelantis as having reverse charging abilities to power accessories while camping, it turns out it did not. I inquired about it, wanted to even … More 1 Route 18 Chrysler Jeep Dodge Ram (Owner) 18 hours ago Thank you for sharing your feedback, and we sincerely apologize for the issues you’ve encountered. It’s clear we fell short of your expectations, and we deeply regret the frustration you’ve experienced regarding both the advertised features and our service appointments. Regarding the Jeep 4xE, we understand how important it is to have all advertised features meet your needs, and we're truly sorry that we weren’t able to address the reverse charging concern to your satisfaction. We also regret that our follow-up on the Hellcat inquiry didn’t meet your expectations, and that we didn’t provide the timely response you deserved. As for the service appointment, we truly apologize for the confusion and inconvenience caused by the delay and the lack of loaner availability. This is not the level of service we aim to provide, and we’ll be addressing this internally to prevent future issues. We understand how important your vehicle experience is, and we would love the opportunity to make things right. Please reach out to our customer service team directly and we will do our best to resolve these concerns and ensure a more positive experience moving forward. Maximum PSI 2 reviews·2 photos a month ago Bryt was extremely helpful to work with us on a new Ram 1500 and a Cherokee limited. The entire process was quick and easy and I was in and out with my new truck in a few hours. My wife’s jeep was dropped off the following day. Highly recommended. Photo 1 in review by Maximum PSI Photo 2 in review by Maximum PSI Route 18 Chrysler Jeep Dodge Ram (Owner) a month ago Thank you for taking the time to share your feedback and 5-star review! We are delighted that our team was able to exceed your expectations and make purchasing your new cars a pleasant experience. Your satisfaction is our greatest reward and we are here for you every step of your automotive journey. Please don't hesitate to reach out if you need anything in the future and enjoy your new Ram 1500 and Cherokee Limited! phinupihe934 4 reviews a week ago New Route 18 Chrysler Jeep Dodge Ram is a top-notch dealership, and I highly recommend them to anyone looking for outstanding sales and service! I purchased a new vehicle five years ago, and since then, I’ve had nothing but exceptional service … More Route 18 Chrysler Jeep Dodge Ram (Owner) a week ago Thank you for your recommendation and 5-star review! It is wonderful to hear that Denise and Christian were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you more in the future. Dennis Gilliland-Duarte 3 reviews a month ago I had a fantastic experience with their service department! I brought my Jeep in because to a dead battery, and since it was still under warranty, they replaced it quickly and without any hassle. Erin was absolutely wonderful—extremely … More Route 18 Chrysler Jeep Dodge Ram (Owner) 3 weeks ago Thank you for taking the time to share your experience and 5-star review Dennis! We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. We look forward to working with you again in the future! Route 18 Chrysler Jeep Dodge Ram https://www.rt18cjdr.com Customer Reviews Route 18 CJDR made the entire car-buying process easy and enjoyable. I walked in looking for a new vehicle and was greeted by friendly and professional staff. DealerRater https://www.dealerrater.com Route 18 Chrysler Jeep Dodge Ram Every experience I've had at this dealership has been positive! I was a little worried I may have a different experience as my previous salesperson had ... 4.7(1,569) Cars.com https://www.cars.com Route 18 Chrysler Jeep Dodge Ram - East Brunswick, NJ Very helpful in every aspect of our vehicle purchase. I would recommend them to my family and friends. 4.6(1,722) CARFAX https://www.carfax.com Route 18 Chrysler Jeep Dodge Dealership in East Brunswick, NJ Excellent dealership I'm very confident in their services. Will always recommend people to give them business. 4.3(822) Cars.com https://www.cars.com Route 18 Chrysler Jeep Dodge Ram Reviews - East Brunswick, NJ Everyone was great. Smooth, easy transaction. Highly recommend Mike. Great customer service and everyone was extremely friendly. Rating breakdown (out of 5):. 4.6(1,707) DealerRater https://www.dealerrater.com Route 18 Chrysler Jeep Dodge Ram David and Matt went above and beyond for our leases. Matt accommodated everything we asked for. Didn't only focus on business but also kept a personal touch ... 4.7(1,567) Edmunds https://www.edmunds.com Route 18 Chrysler Jeep Dodge Ram Car Dealership East Brunswick New ... New car review ... New truck is awesome! Matt Bruno the sales man was amazing, master of his trade... thank you very much! Great experience from beginning to end! 3.0(81) Facebook · Route 18 Chrysler Jeep Dodge Ram 17.6K+ followers Route 18 Chrysler Jeep Dodge Ram Route 18 Chrysler Jeep Dodge Ram, East Brunswick, New Jersey. 17558 ... Route 18 Chrysler Jeep Dodge Ram Reviews | NJ Jeep Dealer. Read testimonials ... 4.2(233) · $$ CarGurus.com https://www.cargurus.com Route 18 Chrysler Jeep Dodge Ram - East Brunswick, NJ Bruce was friendly and the car rode great. He offered me coffee and we walked through the car pricing and financing. No games, settled on the price and bought ... 3.0(2) People also search for McDonough Jeep Jeep dealership Car dealer East Brunswick, NJ Jeep NJ Dodge Ram NJ Dodge dealership near me Results are personalized - Try without personalization Spotswood, New Jersey - From your device Update location Dark theme: on Help Feedback Privacy Terms JerseyJules 15 reviews·2 photos a day ago New If I could give zero stars I would. A while back they sold me a Jeep 4xE that was advertised by Stelantis as having reverse charging abilities to power accessories while camping, it turns out it did not. I inquired about it, wanted to even change vehicles if possible, but was left hanging on that issue and accepted the fact im just stuck with a car that does not have the advertised feature. Despite my better judgement I later inquired about a 2 different Hellcats that were adverstised and once again was left hanging 2 times with no one getting back to me on either car, so I bought a BMW instead. Fast foward to yesterday I had a scheduled service apointment for the next day at 9:45 and was dropping the car off the day before. I was told it would be 2 days before they even looked at it. Huh? But I have an appointment for a specific date and time, what's the purpose of that? So I ask for a loner, sorry no loaner available till MARCH 18TH thats 6 weeks away, are you kidding me? Why would you make an appointment then let my car sit for 2 days before looking at it? Why not just make my appointment fprnthe time you'll actually be able to look at the car. Can you imagine buying a brand new$100k Wagoneer from them and having a major repair issue as soon as you get it only to go 6 weeks without a loaner car? My service experience with my BMW was totally the opposite, I would NEVER buy another DJC product after these several experiences. Total nonsense

February 03, 2025

Every experience I've had at this dealership has been positive! I was a little worried I may have a different experience as my previous salesperson had retired. However, I was pleased in dealing with Jas More

by lway7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lomelino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback and 5-star review! We’re so glad to hear that Jason was able to continue the positive experience you’ve had with us in the past. It’s fantastic to know that he made sure you found the right vehicle at the right price, with the same personable approach you’ve come to expect. We truly appreciate your continued trust and recommendations, and we look forward to assisting you again in the future. Enjoy your new ride!

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