DCN Hyundai- Service Center

I had gone to South Brunswick Hyundai yesterday to fix an ABS recall on the vehicle and to get an oil change. As my lease was coming to an end, wanted to see the costs for a buy out. On the service front - ABS recall on the vehicle and to get an oil change. As my lease was coming to an end, wanted to see the costs for a buy out. On the service front - I get a call that I need to do tire balancing, need to replace engine air filter & replace air conditioning filter. I agreed to have the filters changed. While taking delivery, I wanted to see the old filters - they were perfectly fine and would have lasted another 15K miles. They just wanted to charge more - highly unprofessional. In the bill they charge 3.5% of the total bill as credit card usage charges (billed as service charge). This is daylight ROBBERY - as Mastercard charges a max of 2.74% to the merchant (Visa & Discover are lower). In each bill they are charging 0.75% or more !!!!! In the sales department, the sales person said he will get discuss and get me the costs for a lease end buy out, He said in addition to the residual cost mentioned in the lease doc, taxes and DMV fee, I need to pay $1750 to the dealership as their fee!! He wanted to pull a fast one. BEWARE of these guys, Not sure how long they will last in business with these values. More

I have been a customer of Hyundai of South Brunswick since it was owned by Brad Benson. Over the years, I have purchased multiple cars from them, and never had an experience like I just had. I purchas since it was owned by Brad Benson. Over the years, I have purchased multiple cars from them, and never had an experience like I just had. I purchased a 2015 Sonata with about 5000 miles on it, along with a bumper to bumper 3 year/ 36,000 mile warranty. Within about a year, the paint on the roof was peeling off, so I brought the car back for them to fix it. They agreed to fix it, but would not provide a loaner car, so I had to spend about $250 for a rental. About 1.3 years later, the roof was again peeling, and this time, they did provide a loaner, but wanted me to pay part of the cost of the repair. When I protested, I got an attitude from the service manager, and was told not to come back there again. This is NOT a customer friendly dealership, and I would strongly recommend people to stay away from them. If it was possible to give a dealership 0 stars, I would definitely do so. More

Steven Seidner is a triple A sales person! He listened to all my questions and made sure to address all my needs; he was very professional, knowledgeable and has a great personality! He did not try to sell m all my questions and made sure to address all my needs; he was very professional, knowledgeable and has a great personality! He did not try to sell me anything I did not ask for, and answered my questions even after I already signed the lease. If you go to this dealer make sure to talk to Steven! He makes the often tedious car buying process efficient and fun! More

The dealership is amazing, and if you want a great experience go see Steve Seidner. He is a great guy. I can’t say enough of how nice Steve was to work with experience go see Steve Seidner. He is a great guy. I can’t say enough of how nice Steve was to work with More

Over the years, I have dealt with very shady sales people in the car business. Finally, there is someone I can trust! This is my second purchase from Steven and he has always been honest and helpful. He make in the car business. Finally, there is someone I can trust! This is my second purchase from Steven and he has always been honest and helpful. He makes buying a car easy and finally I have someone to trust in making such purchases. He is professional and did a great job More

Steve was the best! Steve exceeded all our expectations - nice job and we know where to go and to send potential buyers and to make sure they ask for Steve. Steve exceeded all our expectations - nice job and we know where to go and to send potential buyers and to make sure they ask for Steve. More

Poor service brought car in for some recall issues. I was also hearing a knocking noise in my steering column. but the noise was intermittent. I had already taken brought car in for some recall issues. I was also hearing a knocking noise in my steering column. but the noise was intermittent. I had already taken a video on my phone prior to bringing the car in. This was way they may view it. He said they would look into it. But not resolved. I then went on line to see if there were others with this same issue. Sure enough there were quite a few. The was also several Youtube videos of how to fix it. I called back and gave Alan Anderson the Rep i was working with. This information and brought the car in again. He calls me to pick up the car, But didn't fix it. He tells me I have to make an appointment and drive around with a mechanic tell he hears the sound. This car is still under warrantee. I think this is outrageous. I gave them videos of the sound by my car and the Youtube video of the same sound and how to fix it. This has got to be the worst car service rep i have ever dealt with. More

Not good Still have not picked up car. 3mos service and 3 police calls later, and I still do not have a copy of signed original invoice. Still have not picked up car. 3mos service and 3 police calls later, and I still do not have a copy of signed original invoice. More

Great service I want to thank Tony for the patients he had on getting me the right car and price! Thanks to him I am a new car owner and so happy to start this adve I want to thank Tony for the patients he had on getting me the right car and price! Thanks to him I am a new car owner and so happy to start this adventure in my life. More

Fantastic! I purchased a Genesis G70 from this dealer a couple months ago and had an odd problem that started last week with a misaligned trunk lid. I called se I purchased a Genesis G70 from this dealer a couple months ago and had an odd problem that started last week with a misaligned trunk lid. I called service to check it out because there were no signs on the outside the car was hit (which would normally be the cause of a misaligned trunk on one side), so I wanted to confirm with the dealer's service department first it was not something that required an adjustment. Service consultant Kevin was great over the phone, he made me an appointment for the next day and booked me on the Genesis at home service pickup/delivery service. Wow! All I can say is that I've owned a lot of cars from many brands, and this is by far the best service experience I have ever had (and I have had lots of good ones too!). The problem was fixed within hours. Car was only gone for 4 hours and I never had to leave work. Problem solved. No fuss. Great attitudes by the dealer personnel. If every future service experience by Genesis is as good as this one, I'm sold on Genesis for my future vehicle purchases. Lexus and Infiniti and all other luxury brands need to watch out and take notice because Genesis has figured out the new vehicle service paradigm and it is the way of the future. Well done Genesis of South Brunswick! More