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282 Reviews of DCN Hyundai- Service Center
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June 29, 2017
quick oil change Made an appt. to get an oil change - checked my car in at 7:40 and was leaving by 8:15...Never had any service appt. in which I was in and out so quic Made an appt. to get an oil change - checked my car in at 7:40 and was leaving by 8:15...Never had any service appt. in which I was in and out so quickly. More
by B G
Employees Worked With
Ronald
June 28, 2017
Refreshing dealer service experience. Very honest. Great communication. No hidden charges. Alan is very professional. My expectations were exceeded and they do not fit the corrupt dealer s Very honest. Great communication. No hidden charges. Alan is very professional. My expectations were exceeded and they do not fit the corrupt dealer service stereotype. More
by Azera73
Employees Worked With
Alan.
June 23, 2017
Service I received fast and friendly service when I brought my car in for a dashboard malfunction. Even though the part had to be ordered, I was constantly fi I received fast and friendly service when I brought my car in for a dashboard malfunction. Even though the part had to be ordered, I was constantly filled in on the status of the service. Everyone was very helpful More
by jenash60
Employees Worked With
Ali G, Paul Bertolo
June 23, 2017
Friendly but no solutions Presented my car for oil change and also asked to have air conditioning (hissing sound coming from fans) and touchscreen clock (constantly showing wro Presented my car for oil change and also asked to have air conditioning (hissing sound coming from fans) and touchscreen clock (constantly showing wrong time, if I correct it, it reverts back next time car is started) checked. After the diagnosis was told that there was nothing wrong with air conditioning (again) and that the only fix to the clock was to replace the whole system (quoted at $2,700). Was also quoted ~$440 for a transmission fluid flush. First, of course when I got into my car the AC was not hissing anymore but low and behold the next day it was right back at it. Second, after being told that it would cost me $2,700 to replace my console and thus fixing my clock, a quick Google search found that if I set the date first and then the clock it could possibly be a solution. So I tried that and it worked. This really irked me because it was something so simple that took little to no effort to figure out yet the best you guys could do was give me a quote for a new system. Lastly, I was quoted ~$440 for a transmission fluid flush. Now this is something that I do want to get done but $440 seemed really high. So I held off and then contacted other Hyundai dealers in the area. Turns out my suspicions were right. The other Hyundai dealers in the area quoted me a price for less than half the price that you guys did. There was only one positive from my visit and that was that my attendant, Laura was very nice and personable. Other than Laura, my experience was not memorable and it is highly unlikely that I will use DCN for my transmission fluid flush. More
by psilva425
Employees Worked With
Laura
June 15, 2017
All staff were helpful and kind to me during my visit. It was refreshing to find a Service Department with such helpful greeters and service employee's. I would recommend my family and friends to your de It was refreshing to find a Service Department with such helpful greeters and service employee's. I would recommend my family and friends to your dealership. More
by skaterms
Employees Worked With
Ali G
June 14, 2017
Laura & Claudio are a GREAT service TEAM! I have had concerns with the service department in the past but Dawn was able to meet my request of having Laura & Claudio take care of my oil change I have had concerns with the service department in the past but Dawn was able to meet my request of having Laura & Claudio take care of my oil change for my 2013 Hyundai Elantra. I have tried other Hyundai dealerships but I have not gotten as a GREAT of a service that Dawn, Laura & Claudio have delivered. More
by joescheesecakes
Employees Worked With
Dawn, Laura & Claudio
June 13, 2017
Patience is a virtue It took time and patience but I was able to get reimbursed for my keyless remote control that was promised to me when I purchased my BMW It took time and patience but I was able to get reimbursed for my keyless remote control that was promised to me when I purchased my BMW More
by CheifThomas
Employees Worked With
Omar , Tony and Scott , Paul Falciglia, Paul Bertolo
June 13, 2017
All OK On time service. Explored options with me before proceeding. I opted to proceed with all options provided. Work was performed promptly. Bonus was a ca On time service. Explored options with me before proceeding. I opted to proceed with all options provided. Work was performed promptly. Bonus was a car wash before return of the car to me. More
by Carlos Baralt
Employees Worked With
Dionna Rinaldi
June 06, 2017
First Tune-up for Tucson This is my second Hyundai with DCN. Both times my salesman was Dave Nock, who is personable and helpful when buying a car. Today I brought in my new T This is my second Hyundai with DCN. Both times my salesman was Dave Nock, who is personable and helpful when buying a car. Today I brought in my new Tucson for its first tune-up. My appointment was for 9:30 and even though I arrived early, my car was taken in immediately and the work was done in an hour and a half. The car was checked out thoroughly, had an oil change, and some necessary adjustments at no charge, just as the dealership had promised for the initial tune-up. During my wait, I visited with Dave, my salesman, had a hot cup of coffee, and enjoyed relaxing while I knew my beautiful Tucson was in the best of hands. More
by Beth Moroney
Employees Worked With
David Nock
June 05, 2017
Good fast and clean service Very good service fast and clean and I would recommend coming early to get the service done in a timely manner. But the only thing I hate is that when Very good service fast and clean and I would recommend coming early to get the service done in a timely manner. But the only thing I hate is that whenever I schedule a service, it always rains so therefore I can never get the free car wash More
by Thedre5005
Employees Worked With
Paul Falciglia
