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DCN Hyundai- Service Center

Monmouth Junction, NJ

4.4
282 Reviews

282 Reviews of DCN Hyundai- Service Center

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September 24, 2017

Hopeful about new management The new service manager is a significant improvement over the last and Akeem and Jessica were very helpful. I am hopeful this is a permanent change in More

by Jared R Franzblau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 25, 2017 -

Route 1 Hyundai responded

We are sorry to hear of your negative experience with us here at DCN Hyundai. Customer service is extremely important to us so we are sorry to hear of this mishap. If you would be willing, I welcome the opportunity to learn more about your situation. Thank you, Colleen Oberly (Customer Relations Manager) 732-821-4000.

September 24, 2017

Warranty "Alan Anderson" I took my car in for service and Alan was great! He is professional and courteous! I would highly recommend him for providing "A1" customer service! More

by JerseyTee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Anderson
Sep 26, 2017 -

Route 1 Hyundai responded

Thank you for your positive rating and review! We truly appreciate it and look forward to many more to come.

September 21, 2017

Great services Thank you Hyundai for great services and special thanks to Andrew Graham at services for a quick oil change and inspection. He didn't make me wait muc More

by ShashiG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Graham (Services)
Sep 22, 2017 -

Route 1 Hyundai responded

Thank you so much for your kind words and feedback! We look forward to many more positive experiences. Enjoy!

September 21, 2017

Excellent service, all staff are true professionals My vehicle had 2 recalls and the service department finished the job in a timely manner and professional. Sabrina assisted me with trying to purchas More

by Paul Falcone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Lipp
Sep 22, 2017 -

Route 1 Hyundai responded

Thank you so much for your kind words and feedback! We look forward to many more positive experiences.

September 21, 2017

Excellent service I've been a customer for many years and it was so nice to see a familiar face. She's a real pleasure to deal with and can always answer all my questio More

by mazmds53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura from service. I'm sorry I don't know her last name
Sep 22, 2017 -

Route 1 Hyundai responded

Thank you so much for your kind words and feedback! We are so happy to hear of this positive experience and We look forward to many more!

September 21, 2017

Prompt and efficient service. Service required was to correct a couple of recall issues. Vehicle was finished when promised and returned washed neat and clean. I utilized the shu More

by GeneH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Anderson
Sep 21, 2017 -

Route 1 Hyundai responded

Thank you so much for your positive feedback. Enjoy your new ride to the fullest! We will see you again next time.

September 20, 2017

General scheduled Maintenance From scheduling (DAWN CHASE) to drop off and service (DULCE S RUSHTON) my experience was excellent! Very professional and was promised my vehicle in a More

by Rufus
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguex
Sep 21, 2017 -

Route 1 Hyundai responded

Thank you so much for your positive feedback! We truly appreciate you taking the time to let us know how we did. Enjoy your new ride to the fullest!

September 19, 2017

Wait was short. Everything was great Work was done quickly. Very Friendly staff . Was taken in to the service area right away Received a complementary car was. Comfortable waiting area More

by Joekool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Graham
Sep 21, 2017 -

Route 1 Hyundai responded

Thank you so much for your positive feedback! We truly appreciate you taking the time to let us know how we did. Enjoy your new ride to the fullest!

September 18, 2017

Short, sweet & complete Laura listened to what I wanted done; when she came to get me in the waiting room in a reasonably short time, everything had been completed. More

by katy-did.linzee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
Sep 19, 2017 -

Route 1 Hyundai responded

Thank you so much for your feedback on Laura and our team! We look forward to many more. Enjoy your new ride to the fullest.

September 17, 2017

Pleasant, easy, quick. As I stated above, I pulled in and was taken immediately. I felt like I was treated as an important customer. I passed the time in the waiting room wa More

by Tom Hatala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 18, 2017 -

Route 1 Hyundai responded

Tom, thank you so much for your wonderful review! We are so happy to hear of the smooth, seamless experience with our service department. Enjoy your newly tuned up ride and we look forward to seeing you again next time!

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