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DCN Hyundai- Service Center

Monmouth Junction, NJ

4.4
282 Reviews

282 Reviews of DCN Hyundai- Service Center

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January 25, 2018

Service The technicians are very professional. Carefully checking out my car. The service advisors also are very courteous and professional. I appreciate ever More

by Bowtiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nock
Jan 26, 2018 -

Route 1 Hyundai responded

Thank you for the five-star review!

January 25, 2018

Quick Clean and Efficient Great experience with my last service. Waited for my vehicle and the service took the amount of time that the service advisor said. Bathroom locks wer More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do it recall the name of the service advisor
Jan 26, 2018 -

Route 1 Hyundai responded

Thank you for the awesome review, Harry!

January 25, 2018

Service review For the second time I have found the DCN staff to be very professional and courteous. This applies particularly to Mr. Ramneet Garcha with whom I prim More

by 3xsanta fe gal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramneet Garcha
Jan 26, 2018 -

Route 1 Hyundai responded

Thank you for the great review! We are so happy to hear that you enjoy our staff here at DCN Hyundai.

January 24, 2018

Serviced as promised Made my reservation on line for a recall and oil change for an early Saturday morning. When I arrived waited a few minutes for the service door to ope More

by Ddeleto7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dionna Rinaldi
Jan 26, 2018 -

Route 1 Hyundai responded

Thank you for the five-star review! Glad your recall went as smooth as possible.

January 24, 2018

Oil Change Service members listened to what I wanted done and went beyond that. I asked them to put my decal on the car. It was a memorial decal in the memory More

by Camille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember the name sorry
Jan 26, 2018 -

Route 1 Hyundai responded

Thank you for the five-star review, Camille! We are excited to hear that you enjoy our service members so much.

January 24, 2018

2006 SONATA BROKED DOWN I had car towed into DCN Hyundai.... My friend Victor drove me home..... Was informed by Service Advisor the reason it wasn't starting up, that being More

by Joe Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Schneider - Service Advisor
Jan 26, 2018 -

Route 1 Hyundai responded

Thank you for the five-star review, Joe! We are so happy to hear that you were pleased with our service and business practice!

October 13, 2017

POOR COMMUNICATION THEY REPLACED TIRES DID NOT SHOW ME THE ORIGINAL SAID THEY WERE WORN. I ASKED FOR TIRE AND RIM INFORMATION THAT I PAID FOR 1695 DOLLARS DID NOT GIVE I More

by Patrick Arcidia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
EMPLOYEES CHANGE LIKE THE WEATHER, Ron Fussman
Oct 13, 2017 -

Route 1 Hyundai responded

We are sorry to hear of your negative experience with us here at DCN Hyundai. Customer service is extremely important to us so we are sorry to hear of this mishap. If you would be willing, I welcome the opportunity to learn more about your situation. Thank you, Colleen Oberly (Customer Relations Manager) 732-821-4000.

October 08, 2017

Great Experience From the first phone call that I needed help, to coming to DCN on Route One, to being taken care of by Laura and the mechanic who showed me what was More

by Odo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Coleman, Claudio (mechanic)
Oct 13, 2017 -

Route 1 Hyundai responded

Thank you for your positive feedback! We look forward to many more to come. Enjoy your new vehicle to the fullest!

September 27, 2017

Thorough and Fast All my questions were answered and the service was fast and complete. Quotes for additional work that I asked about were included and with a complete More

by Curtis T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dulce Rushton
Sep 27, 2017 -

Route 1 Hyundai responded

Thank you for your feedback! We truly appreciate your review and look forward to many more positive experiences.

September 27, 2017

Water in the car I had water spraying into the passenger space below the dashboard, and sloshing around somewhere. Quick diagnosis (clogged A/C drain hose) was correc More

by dan9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Graham
Sep 27, 2017 -

Route 1 Hyundai responded

Thank you for your feedback on Andrew and our team! We look forward to many more seamless experiences!

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