DCN Hyundai- Service Center

Excellent, Quick, Service! I brought my Santa Fe in for the 7500 mile service. In addition they did a recall service. I was greeted quickly and courteously. I was directed to th I brought my Santa Fe in for the 7500 mile service. In addition they did a recall service. I was greeted quickly and courteously. I was directed to the coffee pot where there were snacks available. While waiting, someone from the dealership came around with a box of Dunkin Donuts (a nice touch). I waited there for my vehicle. In a reasonable amount of time my Service Representative told me that I was "ready to go". A nice experience! More

Great service Good service by DCN in general and specifically Ram, service adviser. He was great with time and questions ref my Elantra problem. I thank him. Good service by DCN in general and specifically Ram, service adviser. He was great with time and questions ref my Elantra problem. I thank him. More

closest to home Not a long wait, good service, good coffee, clean waiting lounge and bathrooms. Nice people. Closest dealer to my home. Have a nice day, goodbye Not a long wait, good service, good coffee, clean waiting lounge and bathrooms. Nice people. Closest dealer to my home. Have a nice day, goodbye More

Comfortable waiting area, fast service The employees in the service department are helpful, answer my questions with patience. The wait time is not long and there is a comfortable wait area The employees in the service department are helpful, answer my questions with patience. The wait time is not long and there is a comfortable wait area. More

The service provided by this dealership is sorely lacking. I got my car here -- but since then (1 year!) I have been mightily unhappy with the service they provide. Here's just a sampling: -- A car rear-end I got my car here -- but since then (1 year!) I have been mightily unhappy with the service they provide. Here's just a sampling: -- A car rear-ended me and the car needed to be repaired. After most of the repairs were completed, the automatic trunk did not work. I needed to bring the car into the dealership twice before that was fixed -- b/c the first time I brought it in, no one could figure out what was wrong. -- In January 2018, I brought in the key fob to get a new battery. One month later, the battery was dead. When I called to complain, the service man told me that "oh -- the batteries die more quickly when it's cold out." (FYI: the first battery lasted a year.) They did replace the battery for free. --One month later, the battery died again. I had it replaced with a battery I purchased separately. I also switched to the backup key fob -- One month later, (five days ago) I went in for a regular maintenance checkup. (There are just over 11,000 miles on my car.) DCN checked the car and replaced the oil. While there, I mentioned the problem with the battery-eating key fob, which I handed over. They replaced the battery (which once again had died) and "marked it." They asked me to use that battery until it died, which I did. This morning -- the car won't start. It is on complete lockdown -- I can't even use the key fob to get into the car. Furthermore, the service dept is completely booked -- AND they can't give me a loaner vehicle till it gets fixed. I am not happy. More

service center Had my car in for service recently everything was done very fast and efficient very satisfied with the service and my service tech Ramneet Garcha was Had my car in for service recently everything was done very fast and efficient very satisfied with the service and my service tech Ramneet Garcha was very nice and very informative More

2018 Sonata Limited 2.0T All of my concerns were answered and I was out in the time that I was quoted. The service staff was very friendly and courteous All of my concerns were answered and I was out in the time that I was quoted. The service staff was very friendly and courteous More

VERY GOOD SERVICE . very good service. The service man knew what my problem was right away. The amount of word that had to be done was done in less time then advised.Wh very good service. The service man knew what my problem was right away. The amount of word that had to be done was done in less time then advised.Which was good because I had to go to work. More

Quick and painless Car showed check engine light and after speaking to Bluelink, they said a dealer visit was necessary. They got me an appointment same day (Saturday af Car showed check engine light and after speaking to Bluelink, they said a dealer visit was necessary. They got me an appointment same day (Saturday afternoon) and once I got to the dealer, it was a smooth process to diagnose the issue, update me, and have me in my way. More

Quick and easy A headlight was ordered and installed on my new vehicle. I had just returned from a trip and was due for an oil change. The technician took care of it A headlight was ordered and installed on my new vehicle. I had just returned from a trip and was due for an oil change. The technician took care of it, done quickly. More