Route 1 Hyundai

Oil Change Service members listened to what I wanted done and went beyond that. I asked them to put my decal on the car. It was a memorial decal in the memory Service members listened to what I wanted done and went beyond that. I asked them to put my decal on the car. It was a memorial decal in the memory of my brother. They did it and it was beautiful. More

2006 SONATA BROKED DOWN I had car towed into DCN Hyundai.... My friend Victor drove me home..... Was informed by Service Advisor the reason it wasn't starting up, that being I had car towed into DCN Hyundai.... My friend Victor drove me home..... Was informed by Service Advisor the reason it wasn't starting up, that being bad gas gummed up the engine and parts... I was told it would cost $1175.00 to repair.. I told him to go ahead on it because I need that car fixed... I picked it up next day in the afternoon and the car runs like new.... The Service Advisor Harvey gave me a $100,00 discount and I thanked him.... DCN Hyundai Service Department does an outstanding service...I would recommend my friends or associates to come too the Dealer Ship if their looking for a new vehicle.... More

Friendly staff I dislike car shopping due to pushy salespeople. We didn't experience this with Troy. The experience was much more pleasant than previous ones. Thank I dislike car shopping due to pushy salespeople. We didn't experience this with Troy. The experience was much more pleasant than previous ones. Thanks More

Quick Clean and Efficient Great experience with my last service. Waited for my vehicle and the service took the amount of time that the service advisor said. Bathroom locks wer Great experience with my last service. Waited for my vehicle and the service took the amount of time that the service advisor said. Bathroom locks were not working properly at the time of service. More

Steven Seidner Para mi esposo y yo fue una experiencia unica! El senor Steven nos guio desde le principio hasta el final del proceso de compra, con mucho profesional Para mi esposo y yo fue una experiencia unica! El senor Steven nos guio desde le principio hasta el final del proceso de compra, con mucho profesionalismo y nos contesto todas nuestras preguntas. Estamos muy satisfechos! Gracias! More

Buyer beware 45 days and these people still haven’t paid off my trade in. I’m paying for 2 loans. I can’t afford this and they don’t care. Coleen, the customer rel 45 days and these people still haven’t paid off my trade in. I’m paying for 2 loans. I can’t afford this and they don’t care. Coleen, the customer relations manager, won’t answer her phone or return my calls More

Joe Stanzione was the best! Came a week ago to turn in my leased 2015 Elantra. I worked with Joe Stanzione and he was excellent! I was over in miles on my Elantra but he really w Came a week ago to turn in my leased 2015 Elantra. I worked with Joe Stanzione and he was excellent! I was over in miles on my Elantra but he really worked with me and I ended up getting a great lease deal on a 2017 Tucson. Didn't even cross my mind to try an SUV but Joe suggested I try it out and I'm so glad he did, I loved it! Joe was great at understanding my preferences and worked quickly to get me a price I was comfortable with. I ended up getting a great deal and will be paying less than I did for my Elantra, for a better vehicle (and AWD)! More

BEST DEALERSHIP EVER!! The best dealership I’ve ever been to! Will forever recommend this place. Everyone is SO nice, will do everything they can to help, will easily work w The best dealership I’ve ever been to! Will forever recommend this place. Everyone is SO nice, will do everything they can to help, will easily work with your budget! I always feel like i’m in excellent hands while at DCN Hyundai. John Poma gets a gold star from me, very honest and all around great guy!!!! EXTREMELY happy with my experience!!! Always feel like family here. More

Great Experience! We went to the dealer to look at a used car, but unfortunately it wasn’t available at the time. So, Steve Seidner drove the car almost an hour away, i We went to the dealer to look at a used car, but unfortunately it wasn’t available at the time. So, Steve Seidner drove the car almost an hour away, in the snow, to where we live the following day, on his day off!! After that, Steve continued to make this an enjoyable buying experience that I will always remember. Thank you very much Steve. Your extra work was highly appreciated. More

FRAUD! BUYER BEWARE! In October of 2017, I went to DCN and made a deal to get out of the lease I had at the time – a 2014 Hyundai Genesis with 2 months left until lease In October of 2017, I went to DCN and made a deal to get out of the lease I had at the time – a 2014 Hyundai Genesis with 2 months left until lease expiration. I was starting to go over my allotted miles on the lease and calculated that it would be better just to trade that in and make a payment on a new car rather than ride out the lease and pay the mileage overage (a trade in deal that I have done several times in the past at other dealerships). This was the explicit reason I went to DCN to get a new car - I communicated this to them and they acknowledged. I made the deal for a new car (2017 Hyundai Sonata Hybrid) I verbally confirmed with them – “I am completely done with the Genesis with this deal?” They assured me I was. During the closing process there were many, many papers to sign – the finance person kept putting them in front of me and saying briefly what they were. There was one paper that was described as – “this is to confirm that we will pay off the Genesis”. This paper was NOT included in the packet I took home that day. In January 2018 I got a bill from Hyundai Motor Finance - $890 for excess wear and use. I was shocked as this has never happened when I traded in a lease before. I reviewed my paperwork and after not finding anything indicating that this was a valid charge, I went to the dealership in person to correct the mistake. It turns out there was no mistake and the General Manager did not even try to hide the fact that they tricked me. He produced the document pointed to a single tiny sentence way down the page and said – right here it says that you may receive a bill for excess wear and use. He said “This means it’s your word against ours.” The charges were $55 for excess mileage, $300 for 2 scratches, $250 for hail damage on roof (which was not there to my knowledge and cannot be seen in picture) AND - the single largest item on the bill was $350 for a “lost key” which I did turn in to DCN. More