Route 1 Hyundai

horrible Ive has some issues with this dealership in the past, but it hoping it will all be taken care of. i will update the progress Ive has some issues with this dealership in the past, but it hoping it will all be taken care of. i will update the progress More

Great experience Thank you joe stanzione for making the car buying experience hassle free. you were able to make the price right to fit the needs of our growing family Thank you joe stanzione for making the car buying experience hassle free. you were able to make the price right to fit the needs of our growing family More

Not going back at end of lease term I am happy with my new car, however, I was less than pleased with the buying experience. I went in knowing what my credit score was and I was adamant I am happy with my new car, however, I was less than pleased with the buying experience. I went in knowing what my credit score was and I was adamant that I could not go over a specific amount for the monthly payment. It was $200 /mo out the door after all is said and done. At first, that was “no problem, no problem”. So they ran my credit and lo and behold, whatever scoring system they use resulted in a much lower score than what I had thought. So, of course, that would mean a higher interest rate which equals a higher payment. Being that I was driving an 18 year old mini van on it’s last leg, the shiny brand new car was quite appealing. I agreed to the additional $20 /month. The lease came with 10,000 miles per year. Since I had never tracked my yearly mileage, I felt like that was not enough so I opted to pay the additional $20 month to bring it up to 12,000 miles a year. Now I realize that I am wasting $20 month because I’ve had the car for over a year and I’ve only just recently hit 9,000 miles. But that one’s on me……now I know better. Time to sit down with the finance person and do all the paperwork. Never was there a mention of the additional taxes and DMV fees while sitting with the sales person. Since I told him my payment limit, I assumed he was taking that into consideration. Well, we know what happens when we assume. I was sick to my stomach and furious. I contemplated walking out and getting back my old beat up mini van…..but I didn’t. Again…shiny new car with 7 miles on it. I pressed on with the sale and now pay close to $70 more per month than I had originally planned. I just feel like I was taken advantage of and deceived a bit. When my lease is up, I will not be going back to DCN Hyundai when it’s time to get a new vehicle. More

Gaurav Chauhan is super helpful! Gaurav Chauhan is super helpful. Along with the rest of their salesman. The GM is also very willing to work with you. Highly recommend giving this dea Gaurav Chauhan is super helpful. Along with the rest of their salesman. The GM is also very willing to work with you. Highly recommend giving this dealership a look! More

New Santa Fe Sport Purchase I would like to thank Steven Seidner on his patience with the purchase of My new 2017 Hyundai Santa Fe Sport. Even when I started not to feel well he I would like to thank Steven Seidner on his patience with the purchase of My new 2017 Hyundai Santa Fe Sport. Even when I started not to feel well he was very supportive. We pushed thru and I was able to get the deal that I wanted on the purchase and trade in. People like Steven are why I keep returning to this dealer Again Thank You Jaime A Villanueva More

Most unprofessional and unethical behavior I cancelled my extended warranty more than 9 months ago and they still haven’t processed it. The finance manager Deokie and the general manager Clay a I cancelled my extended warranty more than 9 months ago and they still haven’t processed it. The finance manager Deokie and the general manager Clay are irresponsible and will not even provide a status. They have been giving me a run around. They use high pressure tactics to sell the extended warranty and once it is done treat you like dirt More

New lease Steven Seidner was instrumental in getting us the terms and vehicle we were looking for. He was extremely professional and courteous. We would defin Steven Seidner was instrumental in getting us the terms and vehicle we were looking for. He was extremely professional and courteous. We would definitely recommend him to our friends. More

Second Key My used car came with only one key. I had to purchase a second key on my own but the manager had it configured for free. There was no hassle and it wa My used car came with only one key. I had to purchase a second key on my own but the manager had it configured for free. There was no hassle and it was a relief to feel that someone from the dealership was on my side. More

Awesome service. I took my car in for an oil change and the tech found some things that needed to be repaired. I didn't have the funds for all of the work so I decide I took my car in for an oil change and the tech found some things that needed to be repaired. I didn't have the funds for all of the work so I decided on 2 of the problems, Best of all, they didn't charge me for the oil change. That was great and I'll certain return in a few weeks to take care of the other 2 problems. The work was done quickly. More

Service at DCN Hyundai I feel that that service , and the employees were very friendly, and responsive to my needs. Thank you Joe Stanzione for giving me a great experience I feel that that service , and the employees were very friendly, and responsive to my needs. Thank you Joe Stanzione for giving me a great experience , It was delightful conversion speaking with you, Be Blessed!! More