Route 1 Hyundai
Monmouth Junction, NJ
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Unscrupulous dealership ripoffs This dealership scammed my daughter charging her 8,000 over the listed price. Denied her of returning the car which she brought back the next day afte This dealership scammed my daughter charging her 8,000 over the listed price. Denied her of returning the car which she brought back the next day after realizing the horrible deal. Hidden from her was the Hyundai assurance program. A friend of mine a sales manager with another Hyundai dealership brought this to her attention but still denied her to return the car. Never mentioned the program. filing now w the attorney general office and call for action ! Don’t buy from this very cruel dealership. This incident has caused my daughter an offer of a job since she has no transportation and extensive anxiety and depression. I’m very proud of my daughter just graduated from college with a degree in criminal justice. During college she has battled depression and anxiety but worked hard through it with excellent grades. Myself her mother having cancer we kept strong. But of course in life you run into these types of horrible deceptive dealerships as DCN is. She and I had no idea this dealer had a (F) rating with many unhappy customers that were also treated unfairly. I hope the owner of this dealership contacts us and rectify the wrong they have done to my daughter. More
Service Dept I want to acknowledge the integrity, honesty fairness and professionalism of the service dept. I’ve brought in my 2008 Accent over the past couple of I want to acknowledge the integrity, honesty fairness and professionalism of the service dept. I’ve brought in my 2008 Accent over the past couple of months to address some issues. The car is running much better after my visits. Bryan worked on my car on both visits and took the time to thoroughly explain and diagnose the car’s symptoms and different scenarios involved. He even had me accompany him on a road test to rule out any other problems. No other mechanic has ever done that for me and I really appreciated it. He explained my options and even advised me to take time to consider things before I put more $ towards another repair cost. That kind of honesty and integrity is rare these days. He went above and beyond to help me; Bryan is a tremendous asset to this dealership and he deserves to be recognized. Harvey is also great to deal with. 5 stars across the board for this service dept. Thank you! More
Very pleasant experience in DCN I went to DCN Hyundai to fix my genesis and found out that I had to do expensive repairs on my car because of the accident So I explored trading in m I went to DCN Hyundai to fix my genesis and found out that I had to do expensive repairs on my car because of the accident So I explored trading in my car and buying another one Steve was a great listener and found a car to my specifications as opposed to pushing that he wanted and the whole thing was completed in two hours Would definitely recommend dcn to anybody More
Traded in my 2015 Hyundai for something newer. I went in for an oil change and ended up leaving with a new vehicle I love! I was driving an Elantra which was great but I really wanted something wit I went in for an oil change and ended up leaving with a new vehicle I love! I was driving an Elantra which was great but I really wanted something with a little more space for the booster seats my kids use. Steven showed me the new Kona and it’s perfect. Exactly what I wanted, not too big, just a little more space. More
Recommend the FINE Service I have been a loyal customer of DCN Hyundai since they transitioned from the Brad Benson name... and am happy that there still are a number of employe I have been a loyal customer of DCN Hyundai since they transitioned from the Brad Benson name... and am happy that there still are a number of employees who were there prior. I had seen the service take a dip at the end of the Brad Benson tenure, but it is steadily going UP , esp. under the service management of Rich who is always there to listen and respond along w/ the rest of the team.. The car is fine, and I have no fears as the car advances in years the personnel will manage to abate all issues w/ true professionalism. It is well worth a try if you have not been there to see the new attitude in action. I am very happy to recommend them all to you. And I consider them more "family" than I ever have felt w/ any car dealership. Thank you all... Peace, Cathy PS I will be coming back as promised w/ a red frog.... :-) More
Quick Easy Buying Joe Stanzione was great and made the car buying experience easy. He helped me find a great pre-owned car and was a fair negotiator. No tricks, and pap Joe Stanzione was great and made the car buying experience easy. He helped me find a great pre-owned car and was a fair negotiator. No tricks, and paperwork was quick. More
Great experience Had a great experience working with Steven. He was very courteous and informative. He had answers afir all the questions we had. He kept following up Had a great experience working with Steven. He was very courteous and informative. He had answers afir all the questions we had. He kept following up with us even after the purchase to make sure we were comfortable with the car. I highly recommend dcn and especially Steven More
Positive experience at DCN Hyundai Steve Seidner is a fair and knowledgeable salesman. He is very courteous and put me at ease.Steve has followed up with me a few times since the sale Steve Seidner is a fair and knowledgeable salesman. He is very courteous and put me at ease.Steve has followed up with me a few times since the sale More
Steve Seidner We have purchased several Hyundai cars from this dealership. Some of the cars were purchased under the old dealership. Since it is now DCN, there has We have purchased several Hyundai cars from this dealership. Some of the cars were purchased under the old dealership. Since it is now DCN, there has been a change in the approach to the customer and financing has been streamlined. But, what made our experience even greater was Steven Seidner and is professionalism, courteous manner, and respect for our needs and budget. Steven worked hard to make the deal happen with very little stress being brought into the deal. Looking for a caring car associate, I would say, Steven Seidner The Castellano Family More
Pleasant purchase Thank you Steve S for a pleasant experience purchasing my leased vehicle! Much different than you expect from most car dealerships. Very courteous and Thank you Steve S for a pleasant experience purchasing my leased vehicle! Much different than you expect from most car dealerships. Very courteous and friendly atmosphere. 6 stars! More