Route 1 Hyundai

Great service Want to say thanks to Alan for getting the job done ... great customer service and surely will be back ... makes the process much easier and painless Want to say thanks to Alan for getting the job done ... great customer service and surely will be back ... makes the process much easier and painless More

Salesman was great I was assisted by Steven Seidner and he was phenomenal. He was patient and went over all the options and price. What I had wanted was not the most p I was assisted by Steven Seidner and he was phenomenal. He was patient and went over all the options and price. What I had wanted was not the most practical so he worked with me until we found the right car/payment option. The dealership is clean and they did provide lunch to everyone which was great. My only complaint, and it is with the process overall not this dealer, is that it takes so long to purchase/lease a car. Paperwork is a killer! Ha Ha More

Timely and efficiently Service was able to take the car upon arrival. Reviewed what was to be done, asked if i was waiting and directed me to waiting area. Service was don Service was able to take the car upon arrival. Reviewed what was to be done, asked if i was waiting and directed me to waiting area. Service was done in what i thought a very reasonable amount of time. More

Small claims action You don’t need to be a Lexus dealership to know how to treat people courteously. I’ve had three specific issues with this dealership but the third i You don’t need to be a Lexus dealership to know how to treat people courteously. I’ve had three specific issues with this dealership but the third is of most concerning since it involves money. I traded in a vehicle worth more than the vehicle I purchased. I’m still waiting two months for the refund check. No response, no reply or even a courtesy call from the dealership. One can only ask for “Tony the sales manager” or “John the salesman” or “Accounts Payable” so many times and not get a response without concluding that they don’t intend on calling or issuing the check. I’ve never experienced small claims court, or a disagreement like this across state lines but $3500 is a lot of money. Since the amount owed to the customer is clearly on the sales slip, DCNs silence is either an effort to keep the money or really bad service (I am assuming it’s the latter). More

Pleasant experience resulted in customer satisfaction Staff was extremely courteous. Service was completed within the timeframe promised. Effective communication was provided in outlining details of what Staff was extremely courteous. Service was completed within the timeframe promised. Effective communication was provided in outlining details of what was done to my vehicle. More

Knowledgeable and helpful! Gaurav was amazing in the sale of my two cars! He was helpful and honest! I would highly recommend coming to see Gaurav for your next car shopping exp Gaurav was amazing in the sale of my two cars! He was helpful and honest! I would highly recommend coming to see Gaurav for your next car shopping experience!!!! More

Not Pushy, No hassle! We were greeted as we walked in politely. While working with our sales person, Gaurav, he helped us pick the right car without pushing us with our dec We were greeted as we walked in politely. While working with our sales person, Gaurav, he helped us pick the right car without pushing us with our decision. He didn’t mind that we didn’t know what style we wanted and took his time going over all our options. We felt comfortable with the whole process. We highly recommend, Gaurav , and DCN Hyundai! More

NEW BUYER FIRST CAR BUYER! IT WAS A ROCKY START BUT IN ALL TROY S. TRULY SHOWED CHARACTER AND PROFESSIONALISM I HIGHLY RECOMMEND TROY S. I had a few misu FIRST CAR BUYER! IT WAS A ROCKY START BUT IN ALL TROY S. TRULY SHOWED CHARACTER AND PROFESSIONALISM I HIGHLY RECOMMEND TROY S. I had a few misunderstanding when it came to contract and things on the vehicle I purchased. I want to publicly APOLOGIZE to TROY S. Sales man that helped me get my first car. In previous rating I had 2 stars because I didn't understand some of the things that were finalized. In the same hour DCN responded and I gave them a call. TROY S. Quickly assisted my call and told me to bring the car in for assistance when ever I can. When I got there I didn't even finishing parking the car when he came out to help me with my issues and resolve the problems I had. Troy was very humble and helped me greatly. I didn't have to wait long. He told me to call him when ever I had any other concerns. Regardless of my harsh review he came out and helped me with kindness even though I gave bad review. Again my heart felt apologies to Troy because of my last review. I can't take it back but I hope this review can help make it up a little. More

Great experience Last Saturday I had one of my best experiences in buying a car. As soon as I arrived at DCN I was approached by Steve Seidner with a big smile and a v Last Saturday I had one of my best experiences in buying a car. As soon as I arrived at DCN I was approached by Steve Seidner with a big smile and a very positive attitude. He patiently listened to my requirements and showed me a variety of cars based on my budget. After driving two of them, he was working very hard to get me a good deal and doing everything he could do for me and my wife to drive home in a beautiful 2018 Santa Fe Sport. Thank you again Steve, it was a pleasure to do business with you. More

Repair CV joint under warranty Service representatives explained the repair work that would be done and completed the repair in record time! Thank you again for completing the work Service representatives explained the repair work that would be done and completed the repair in record time! Thank you again for completing the work in a timely manner! More