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Route 1 Hyundai

Monmouth Junction, NJ

4.7
2,961 Reviews

3905 Route 1

Monmouth Junction, NJ

08852

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Showing 2,961 reviews

December 12, 2018

Steven Seidner is my Guy Steven Seidner got me the Sonata I wanted and made this process painless and pleasant.I highly recommend him and the New Owners aim to please. Great More

by Awni Hammad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lee Dan Santos, Steven Seidner
Jan 30, 2019 -

Route 1 Hyundai responded

Thank you for the five star review, Awni! We appreciate you taking the time to write us such a nice review. We are happy to hear you are liking our new ownership! We look forward to seeing you at the dealer again.

December 02, 2018

DO NOT BUY A CAR FROM THIS DEALERSHIP! I normally don't feel compelled to write reviews but this dealership is so awful I had to say something. If there was a way to give this dealership - More

by jmcdorman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Santos
Dec 03, 2018 -

Route 1 Hyundai responded

We are sorry to see that your experience with us here at DCN Hyundai was equivalent to a one star review. After reading through your situation, we understand why you may be frustrated with how things went. We would like the opportunity to speak with you more about your experience and the steps we should take to move this forward. Please feel free to call us at your most convenient time. Our team would like to fix this for you as soon as possible. Thank you and we look forward to hearing from you!

November 26, 2018

DO NOT BUY FROM DCH MONMOUTH JUNCTION Where do I start they dont answer any of my calls or emails to the financial department. I missed my gap claim time and I am left with a 8,000 bill wi More

by betabeta269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny Brown
Nov 26, 2018 -

Route 1 Hyundai responded

We are sorry to see that your experience with us was equivalent to a one star review. After reading through your situation, we understand why you may be frustrated. We would like the opportunity to speak with you more about your experience and how we could resolve it. Please call the dealership and ask to speak with our General Manager, Clay. Thank you and we look forward to speaking with you.

Nov 26, 2018 -

betabeta269 responded

UPDATE: so I was told to call this general manager Clay Close which shocker he isnt even there yet. More excuses. I left messages with Gale the receptionist again same as I did before to the finance department. AGAIN. Clay Close dont waste my time telling me to call you when you clearly arent even in the building. Also here is the link to the segment on eyewitness news 7 which I will contact as well. https://abc7ny.com/…/7-on-your-side-woman-gets-bil…/4734509/ next step Clay is to contact eyewitness news if I dont not here from anyone today. YOU need to contact ME. YOUR company messed up not me. MY credit is tarnished. Not YOURS.

November 26, 2018

Steve seidner Steve is a very nice person he help find a good car and I really appreciate his service. He is a good man really happy to meet him More

by Cyp1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Seidner
Nov 27, 2018 -

Route 1 Hyundai responded

Thank you for the five star review! We appreciate you taking the time to review us. We are thrilled to hear that you enjoyed your experience with Steve at the dealership. We look forward to seeing you for service in the future.

November 25, 2018

Great service Thanks to Steven for helping me choose a car. I bought a car above my expectations and at a great price. Thanks again I recommend Steven to anyone More

by mike49
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Seidner
Nov 26, 2018 -

Route 1 Hyundai responded

Thank you for the five star review, Mike! We appreciate you taking the time to review us. We are thrilled to hear that you enjoyed your experience with us.

November 24, 2018

Buying experience New Elantra 2018 I visited the dealership on black Friday 2018 hoping to Enquiry about deals on new Elantra. The sales consultant Gaurav chauhan took out time firs More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaurav Chauhan
Nov 26, 2018 -

Route 1 Hyundai responded

Thank you for the five star review, PJ. Boy are we pleased with this review! We are thrilled to hear that you enjoyed your experience with us. We look forward to seeing you for service in the future!

November 24, 2018

Amazing service Steve was very helpful and made the buying experience easy and fun. I would recommend this dealership to anyone who want to get a car fast and get a More

by Billyd236
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Seidner
Nov 26, 2018 -

Route 1 Hyundai responded

Thank you for the five star review, Billy. We are so happy to hear that you enjoyed your experience with us. We are thrilled to hear that you were able to find a car that you could take home. If you have any questions regarding your purchase, feel free to give us a call!

November 24, 2018

Great buying experience! Gaurav was a pivotal point in the buying process of my vehicle. He stayed patient as I took the day to check out other dealerships, and evendentally c More

by asomani91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaurav Chauhan
Nov 26, 2018 -

Route 1 Hyundai responded

Thank you for the five star review. We are so thrilled to hear that you enjoyed your experience with us. Gaurav knows a ton about his Hyundai vehicles and we are glad you got put with him. Please drive safe in your new car!

November 23, 2018

Best dealer experience! If you want a great car buying experience, this is the place for you to go. These guys really know how to take care of their customers. I appreciat More

by Alyssa0710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Seidner
Nov 26, 2018 -

Route 1 Hyundai responded

Thank you for the five star review, Alyssa! We are thrilled to hear that you enjoyed your experience with us here at DCN Hyundai. We enjoyed working with you and look forward to seeing you for service in the future. Thanks so much.

November 22, 2018

Purchasing 2018 Hyundai Sonata Gaurav was very helpful with assisting my dad and his decision in purchasing a brand new Hyundai Sonata. He was very honest and easy to work with when More

by Liberatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaurav Chauhan
Nov 26, 2018 -

Route 1 Hyundai responded

Thank you for the five star review. We are so happy to hear that you enjoyed your car buying process with us. We are also thrilled to hear that you believe our prices are transparent. We look forward to seeing you for service!

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