Route 1 Hyundai

Do not trust their ads for 30% off. They are rude and will have you sitting with 3-4 different managers as they give you the run around. They never return phone calls when you need to ask a question but will have you sitting with 3-4 different managers as they give you the run around. They never return phone calls when you need to ask a question but somehow are able to call you when you do not want to hear from them. Stay away from this place. The second you walk in you just look at sales and know they are low class. They care about numbers not people. More

This dealer sells cars $4,000 - $6,000 over MSRP in order to offer "cash-back" deals that never come to fruition. I financed 10K over sticker and the bank through which I financed was told nothing about any to offer "cash-back" deals that never come to fruition. I financed 10K over sticker and the bank through which I financed was told nothing about any cash back rebates. The dealer therefore established a loan for principle that was not recieved by the financee. AVOID THESE SCUMBAGS AT ALL COSTS. Look to the papers for some very public litigation coming soon to a crooked car dealer near you. FYI: Brad Benson's home is at Rainbow Run Farm, 86 Rainbow Hill Road, Hillsborough, New Jersey 08844. BBB rating is F!!! More

Very pushy salesmen, very dishonest, their customer service is worst. They promise you well inspected , good condition used cars, but would deliver faulty and damaged cars. And once sold they just don' service is worst. They promise you well inspected , good condition used cars, but would deliver faulty and damaged cars. And once sold they just don't care about their customers. They don't take customers complaints seriously and are very unprofessional. More

The salesmen at this dealership are extremely unprofessional, dishonest, and petty. After visiting Brad Benson Hyundai and deciding that we would NOT like to purchase a vehicle after being verba unprofessional, dishonest, and petty. After visiting Brad Benson Hyundai and deciding that we would NOT like to purchase a vehicle after being verbally harassed by the sales staff and finance manager, Brad Benson Hyundai stooped to a new low by having one of their female employees call my cell and claim to be a girl that my boyfriend was with last night. They also called our home phone to harass us. We will be pursuing this matter in a legal venue. More

AVOID this BUM! He has an "F" rating with the Better Business Bureau. They will bait you in with cash back; but the car is already marked up by the amount offered. You will then be told your credit rati Business Bureau. They will bait you in with cash back; but the car is already marked up by the amount offered. You will then be told your credit rating is poor and can't get the deal they offer. The difference between the markup and the cash back to you is money in their pocket. Their next trick is to offer you GAP insurance and an extended warranty. When you say you don't want it, Magic Mike in finance will tell you he was able to get it for you at no extra cost. When you try to get him on the phone, HE WILL NOT RESPOND! When I called Better Business to complain, I was was told by them to contact the N.J Attorney General and specifically mention his BBB rating. This BUM should put out of business. A class action lawsuit might get his attention! More

The worst experience I have ever had! I will never ever buy there! Very rude and insulted my family as white trash!!! How they are in business is beyond me! Do not go here! You will be ripped off! They tri buy there! Very rude and insulted my family as white trash!!! How they are in business is beyond me! Do not go here! You will be ripped off! They tried to sell me a package that was added on to a Santa Fe and then tried to take the 30% off of the greatly increased price of the package! More

Screw you Brad SCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSC SCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMERSCAMMER More

Very Unprofessional, uses foul language with customers, gives wrong figure and wastes customers time by giving wrong quote, when you go down to negotiate and make a deal, they said they never give the quot gives wrong figure and wastes customers time by giving wrong quote, when you go down to negotiate and make a deal, they said they never give the quote and starts making a big deal about it, you ( white male) is supposedly an manager has no clue what is called being professional, very racist, i recommend, not going to this deal you can definitely find a another dealer with better price and also bet service, ALL INDIAN PEOPLE DON'T GO THEY WILL MAKE FUN OF YOU AND RUN YOU OUT OF THERE UNTIL THEY EMBARRASS THE SHIT OUT OF YOU. More

Brad benson is not the right dealer. 1)They advertise as Brad benson is not the right dealer. 1)They advertise as 30% off posted dealer price.I looked at Santa Fe and the dealer price is 3$6,000. Wooooow wh Brad benson is not the right dealer. 1)They advertise as 30% off posted dealer price.I looked at Santa Fe and the dealer price is 3$6,000. Wooooow what a scam. Roughly $8000 above MSRP. If you ask about 30%, they will say that you don't qualify because you are not from military. 2)The sales associate told all kinds of stories when i asked about the manufacturer rebates, I insisted hard and sat there arguing for one hour until i got the manufacturer rebates 3)Sales associates tried to steer me towards monthly payments which is a big scam by itself. Oh by the way DON'T walk into the dealership without cash or a preapproved loan. They do so many scams with the financing. 4)Sales person asked me to sign on the paper that I am buying a car today just to hypnotize me as i was negotiating with him too much and he plays all sorts of tricks like a) How would you drive to work if you don't buy the car today?.. yaa right b) Somebody walks by and says, if you don't buy the car, there is one more customer who likes this car and he will buy it. I stood up and said Give it him and tried to walk away and my sales assoicate came back begging to come back to the negotiation table. 6)Don't go with the kids.Look for friends who can negotiate well, atleast 2 friends.Be prepared to negotiate atleat 2-3 hours on the price, so DON'T GO with the KIDS and have 2 FRIENDS with you. 7) Don't tell about trade-in until you are satisfied with the price. Do your research on trade-in and don't trade-in until you get a good deal on trade-in. You can always sell by yourself. 8) Most important don't get into the discusssion of monthly payments. Negotiate until you get a good price, Avoid taking loan from them. 9)Research on the internet on hyuundai's website about the manufacturer rebates, the MSRP, financing information and take a printout and be ready to show the printouts, as I was shown OLD printouts which had different information.. Wooow what a scam. 10)FINALLY BE PREPARED TO WALK AWAY FROM THE STORE IF YOU DON'T LIKE INTO WHAT YOU ARE GETTING. There are other hyundai dealers too. Have a Plan-B. 11) BOTTOM LINE, They are there to make maximum amount of money and they don't care to rip off your shirt if possible. By the way I had to stay 4 hours in the dealership 6:00pm - 10:00pm to get the best deal i think, i paid 24,500 for hyundai santafe LE 2008 model. Hope this helps. More

WENT IN TO PRICE NEW ELANTRA GLS. I OWNED A 2005 MODEL AND WAS LOOKING TO GET NEWER ONE. VERY HAPPY WITH OLDER CAR. NOTHING WRONG WITH IT AND I LET THEM KNOW IF FROM THE START. THEY HAD TO SELL ME. MODEL AND WAS LOOKING TO GET NEWER ONE. VERY HAPPY WITH OLDER CAR. NOTHING WRONG WITH IT AND I LET THEM KNOW IF FROM THE START. THEY HAD TO SELL ME. ALWAYS ACT AS IF YOU DONT NEED THEM . THEY WILL RESPECT YOU MORE FOR IT. AND DONT JUMP AT THE FIRST PRICE THEY GIVE YOU. I FIRST WENT IN IN AUG 2008 AND DIDNT BUY ONE FROM THEM UNTIL NOV 2008. THEY CAME DOWN QUITE A BIT. THIS IS NO TIME FOR THE CAR DEALERS TO HAVE THE UPPER HAND. THEY NEED TO SELL CARS. WALK OUT IF YOUR NOT GETTING YOUR PRICE. AND LOWBALL IT WHEN THEY ASK YOU. FIRST THEY TOLD ME 300 DOLS MNTH. GOT THEM DOWN TO 250 MONTH AFTER THREE VISITS. TRADE IN WAS BELOW WHAT IT WAS WORTH BUT THATS WHAT YOU GET WHEN YOU HAVE A DEALER BUY YOUR CAR. JOEL THE SALESMAN CALLED ME AND SAID THEY HAD MY PRICE AND I SHOULD COME IN. CAME IN ON SATURDAY AND HE WAS WITH SOMEONE ELSE. DIDNT HAVE THE GUTS TO TALK TO ME. REAL PIECE OF S----. BOUGHT THE CAR FOR LOWER THAN I THOUGHT I COULD. BE TOUGH. BE PATIENT. DONT LET THEM SELL YU ANYTHING YOU DONT WANT. MY GIRLFRIEND BOUGHT SAME CAR FOUR MONTHS LATER . BETTER PRICE. JOEL SAID I WOULD GET 200 DOLLARS FOR BRINGING HER IN TO BUY A CAR. THEN AFTER FOUR WEEKS THEY TELL ME IT WAS PART OF HER DEAL AND I WOULDNT GET THE REWARD MONEY. SO FAR IT IS IN THE HANDS OF THE SON OF BRAD BENSON. I INTEND TO GO TO HYUNDAI MOTORS WITH THIS PROBLEM. AND NEVER GO BACK FOR SERVICE TO THIS DEALERSHIP AGAIN. More