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Route 1 Hyundai
Monmouth Junction, NJ
2,983 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,983 reviews
April 18, 2007
Horrible. Went there because they have that 30% off sale and it was like pullin teeth tryin to get them to actually get the 30%. Then they undervalue the trade in to make up for it. They put the wrong infor and it was like pullin teeth tryin to get them to actually get the 30%. Then they undervalue the trade in to make up for it. They put the wrong information on the sales agreement to make it look like theyre taking less off. Then you only know if you're paying the right amount if you did the figures beforehand. They all say it doesn't matter, but it's a lie. Luckily I knew what I should be paying. Then, like all dealerships, they try to give you financing that's too high and after threatening to leave they finally lower the rate. Just get your own beforehand. Took threatening to walk out 4 times to get all the papers signed but they didn't have the extra key. Took 3 weeks to get the key we shouldve had the next day. Then it them almost two months to pay off my trade in which makes the credit report look bad if you don't have auto withdrawal because you're saying it's paid off and the banks tellin you no. Luckily I had the auto withdrawal and then the dealership had to pay me back 2 payments which took numerous calls to management who never call back. And unfortunately the only way to get anywhere with them is to be as much of an ass as they were. Summary: the dealership sucks. If its all you can afford. Have all your ducks in a row first (financing, values, and such) and then go shopping early in the day on a full stomach because it'll be a while! But I'm buying used next time. More
by mily1021
September 08, 2006
Brad Benson has many financial problems and uses people's trade in vehicles to finance his business. I traded in a vehicle and expected them to pay off the bank loan on the vehicle in full which is the commo trade in vehicles to finance his business. I traded in a vehicle and expected them to pay off the bank loan on the vehicle in full which is the common practice of most dealers. But, surprise, surprise, the loan on my trade-in vehicle was not paid off for months resulting in additional charges to me and a lowering OF MY CREDIT!!! BEWARE OF THEIR SALES FORM WHICH INCLUDES A CLAUSE THAT PREVENTS YOU FROM SUING THEM. Believe me-you will be sorry if you give up that right to this dealer. More
by Playerx2002
July 15, 2005
They are frauds. They will ask you for the amount you can finance and your trade before showing you anything - do not tell them any value as they will hike up their car values to fit their profit and under-v finance and your trade before showing you anything - do not tell them any value as they will hike up their car values to fit their profit and under-value your trade. They promise you stuff which they will never do and will not give it in writing. They will talk to you as your well-wishers wanting to have a relationship with you but are actually screwing you. They will be nice while you are in the buying process - as soon as you have signed the papers, they will be rude, less informative - just plain jerks. All they are looking for is how to FLEECE the customer the most. 1 is the minimum rating here - else a 0 is more appropriate.<br><br>Their service department is also over-priced and does not do a good job of repairs. They may tell you that repairs are done but a month or two later, the same problem will re-appear. They will also tell you to do unnecessary repairs that are not required.<br><br>DO YOURSELVES A FAVOR - NEVER GO TO THIS DEALER. More
by riya
Employees Worked With
3
