Route 1 Hyundai

This is my 4th car purchase from Brad Benson Hyundai and all experiences have been excellent. I have had a few warranty related fixes over the years and ALL have been handled professionaly, courteously and all experiences have been excellent. I have had a few warranty related fixes over the years and ALL have been handled professionaly, courteously and without pressure for cross selling and ALL under warranty! David Testa has been my sales contact and his knowledge and professionalism and honesty has been a welcomed change from a stereotypical sales person. Also, their finance department couldn't have been better. Great rates, great folks... it really was a good experience. I don't love the commercials... but the operations is top notch. Now I just have to make a few payments.... : ) - signed a Giant's fan and a Hyundai fan. More

I was scared of the whole car buying experience and this dealer's rating on this website. But from the moment I called Brad Benson Hyundai and spoke to their Internet Sales Dept. my views changed. Dave dealer's rating on this website. But from the moment I called Brad Benson Hyundai and spoke to their Internet Sales Dept. my views changed. Dave is from the Internet sales and was pleasure to work with. From the appointment scheduling for the visit to final sale Dave changed the whole car buying experience for me. He answered all my questions and concerns, arranged the test drive and worked with me through the process. He is not the typical sales guy. I found him very honest and sincere. He made the whole car buying process a breeze and without applying any pressure convinced me to buy the car at my first visit to them at a competitive price. Great Finance department too.... I would recommend anyone to go see Dave Testa for an excellent car buying experience. Love my new Sonata SE 2.0 T. More

Came in after doing research and getting prices other places. I did hear many things about this dealership and honestly was concerned. Had a scheldued appt set up. Greeted at once (not jumped on). Found places. I did hear many things about this dealership and honestly was concerned. Had a scheldued appt set up. Greeted at once (not jumped on). Found the car I wanted and made the deal that I wanted. After that we decided to get a second car for my kids and that went even eaiser. I WOULD DEFINITLY RECOMEND STEVE LANDESMAN AND THIS DEARLERSHIP. Their care and concern was all that mattered to them. I was not pused into anything I did not want. Long day, but it is never short when buying a car. But I have to say it was an overall easy transction. When I need another car I will most definitly go back to Steve. Thank you for and wonderful car buying experience. More

The employees at Brad Benson knew exactly what they were doing and the sales operation was a well oiled machine. They were very friendly and did there best to match me up with the car I wanted and at a pric doing and the sales operation was a well oiled machine. They were very friendly and did there best to match me up with the car I wanted and at a price I could afford. And I got to drive it home that night. I love the car (Elantra). Charles Link More

These guys are complete sleeze. Their approach to selling cars is to hassle you until you want to walk away. While waiting, we saw a sales manager arguing with a customer and almost left just becaus selling cars is to hassle you until you want to walk away. While waiting, we saw a sales manager arguing with a customer and almost left just because of how rude he was being. I spent over an hour negotiating because they will repeat themselves 50 times so that they can pull the wool over your eyes. You want to negotiate a price for the car - they want to give you a price per month to finance and they wont talk to you any other way. All in all, I negotiated what I believe to be a fair price, but I would never go back to this dealer. I have bought another Hyundai in the past at a different dealer and had a much more positive experience. Forget about post-purchase customer service. We had a number of issues/questions for the sales manager. He seems to have a lot of trouble returning phonecalls. STAY AWAY FROM BRAD BENSON HYUNDAI! More

I can't tell you how much I love my new 2011 Hyundai Elantra. I feel like I got such a phenomenal deal here on such a phenomenal car. I know I couldn't have done better. My family went to a wedding out Elantra. I feel like I got such a phenomenal deal here on such a phenomenal car. I know I couldn't have done better. My family went to a wedding out on Long Island and I insisted we take my new Elantra. Everybody loved it! And the people in the back seat were very comfortable! ... The gas mileage is impressive for a non-hybrid, especially when fuel prices are so high nowadays (we consistently hit 40mpg with cruise control). I can't get enough of the Bluetooth. The calls are crystal clear and it's so much safer than fiddling around with my old headset. Everyday I love my car more and more! I want to say thanks to Steve Blaine for getting me such an insane deal on the Elantra, and for showing me everything I needed to know about the car and the controls. I am so happy with it!!! More

First, I love my two hyundais both purchases at BB. We have a 2004 sonata and a 2009 Santa Fe. I have had no problem with the Sonata. The Santa Fe's A/C shut down last week and here is were things went do have a 2004 sonata and a 2009 Santa Fe. I have had no problem with the Sonata. The Santa Fe's A/C shut down last week and here is were things went down hill. We were told that if there was a parts problem it would be covered but if there was no issue we would be charged for diagnositics. The A/C is a sealed system so there had to be a parts or manufacturer issue. They did the test and re-charged the system but found nothing. They said the was no problem and that would be $137. I replied, "Freon does not disappear by magic! There is a leak but you didn't find it." I would have been willing to pay for the freon and 15 minutes of labor to recharge but they refused to budge. I was told to pay in full or get out and never come back. To think of all the money BB puts into TV and radio ads to attract suckers to his sleazy deals, you would think he might put 10% of that into keeping the ones he did get. The "service" manager did not even bother to talk to us. Shows you the quality of personnel they hire. Hey Brad you will not EVER have to worry that I will come back there except to waste your salesmens time. More

Brad Benson had the exact car that I wanted and Joel Aronson, internet sales, was there to greet me at the appointed time. Introduced me to Steve who walked me through the car and its features and then Aronson, internet sales, was there to greet me at the appointed time. Introduced me to Steve who walked me through the car and its features and then facilitated a very thorough test drive during which any additional questions were answered. Professional demeanor of staff is exemplary and at no time did I feel that I was being pressured. Even though several additional packages were offered to me by Garret in finance, there was absolutely no problem when I declined. Price was way more than fair and the buying process was painless. My wife and I were treated with courtesy and all requests for information were promptly accommodated. Experience could not be better unless the car was free! More