Route 1 Hyundai

Excellent service I've been a customer for many years and it was so nice to see a familiar face. She's a real pleasure to deal with and can always answer all my questio I've been a customer for many years and it was so nice to see a familiar face. She's a real pleasure to deal with and can always answer all my questions. Thank you for bringing her back outside! She was greatly missed More

Simple We were shopping for Sonata's for our company vehicles. I asked Joe to make it simple and quick and he met our every need. We were shopping for Sonata's for our company vehicles. I asked Joe to make it simple and quick and he met our every need. More

No response to quries and hiding information about vehicle I really had a very bad experience in dealing with the dealership. I purchased the preowned vehicle from the dealership by making the entire payment i I really had a very bad experience in dealing with the dealership. I purchased the preowned vehicle from the dealership by making the entire payment in cash. While taking the test drive of the car I realized the Air condition of the car was not working. The same was highlighted to the sales representative Mr. Omar immediately and he mentioned that he would get it fixed before delivering the car to me. Trusting the assurance by the sales person I made the advance payment ( This was my first mistake). However, when he came to deliver the car after couple to day I checked and realized the problem is not been addressed/fixed. The same was immediately highlighted to Omar on which he said he has ordered the parts and will call me once the parts are available in the service center. I trusted and made the balance payment to him (This was my second and biggest mistake). As a follow up with Omar. But he was neither replying to my messages not responding to my calls. Finally once when he spoke to me he said the problem will be fixed without any specific timeline. However, very soon I realized he is avoiding my calls as well as not responding to my messages. Probably because the entire payment was made by me. I visited the dealership (after a week of getting the delivery of the vehicle) to get this resolved and again got a false promise that I will get a call on Monday. Its already 4 days since I am waiting for the so called "promised phone call" but not to my surprise the experience is again the same. I have neither received any call nor have received any reply to my messages. Due to this entire episode I am compelled to return the car to the dealership and take my money back from them. DCN Hyundai has created a very negative and sad experience for me and I am very sure that I will never be able to deal with them in future. More

Smooth experience I brought my mother in law in to purchase a car. We were able to find the perfect car for her at a great price and the salesperson was extremely atten I brought my mother in law in to purchase a car. We were able to find the perfect car for her at a great price and the salesperson was extremely attentive and made sure we were able to get in and out seamlessly. More

Prompt and efficient service. Service required was to correct a couple of recall issues. Vehicle was finished when promised and returned washed neat and clean. I utilized the shu Service required was to correct a couple of recall issues. Vehicle was finished when promised and returned washed neat and clean. I utilized the shuttle service rather than wait. It was prompt and convenient. More

General scheduled Maintenance From scheduling (DAWN CHASE) to drop off and service (DULCE S RUSHTON) my experience was excellent! Very professional and was promised my vehicle in a From scheduling (DAWN CHASE) to drop off and service (DULCE S RUSHTON) my experience was excellent! Very professional and was promised my vehicle in an hour and that promise was met and exceeded! Car was also washed and wheels cleaned! Thanks so much DCN for a seamless wonderful experience! Ben Lee More

Not just about the car I love the brand, and buying a car isnt just about the car. I did my homework on the car, so when i seen the reviews for sabrina at your dealership i I love the brand, and buying a car isnt just about the car. I did my homework on the car, so when i seen the reviews for sabrina at your dealership i knew i would have to come in and sit with her. And well she is fantastic, her and the other managers there like Iggy and Craig and Tony are great people. See u guys in 3 yrs. More

2017 SONATA from DCN HYUNDAI I am a returning customer, and this Sonata 2017 is my forth car bought from this DCH Hyundai. I would recommend this dealership to anybody who likes H I am a returning customer, and this Sonata 2017 is my forth car bought from this DCH Hyundai. I would recommend this dealership to anybody who likes Hyundai; staff is very friendly and helpful. More

Love the Santa Fe DCN is a big improvement over previous dealership-Brad Bensen. Almost did not return( we had purchased an Azera 3 years ago at Brad Bensen) due to the DCN is a big improvement over previous dealership-Brad Bensen. Almost did not return( we had purchased an Azera 3 years ago at Brad Bensen) due to the awful buying experience. We had heard the dealership had changed hands, and we love the Hyundai products, so we decided to try them before going to a different dealer.What a difference! No hassle,no lying, little "dealing". We had done our homework and knew about what we should have to pay and what our trade should be worth. They were fair,quick and reasonable. More

Wait was short. Everything was great Work was done quickly. Very Friendly staff . Was taken in to the service area right away Received a complementary car was. Comfortable waiting area Work was done quickly. Very Friendly staff . Was taken in to the service area right away Received a complementary car was. Comfortable waiting area and good coffee More