Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
4.8
708 Reviews
Call Dealership (318) 798-3673
View Awards

8770 Business Park Dr

Shreveport, LA

71105

Directions

By Type

Showing 708 reviews

October 10, 2025

Stephen Pascual great service advisor always going all out thanks for your dedication to my needs! More

by bradleywbranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
October 09, 2025

Laurie was great, she helped me get a great deal on my new truck and I couldn’t be more happy More

by fowlerjuju1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurie Williams, Richard Lambert, Janet Haynes
Report | Print
October 09, 2025

Great people and very nice. They were very professional. Everything was done on time they gave me More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Edwards
Report | Print
October 08, 2025

Very good service everyone one was so friendly and I will be glad to come again More

by jonesleroy547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
October 07, 2025

This use to be one of the top two dealerships in Shreveport. It has fell short in most categories when it comes to customer service. It could be a steady change over of employees. It may in the futu More

by hundo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown , Richard Lambert, Janet Haynes
Report | Print
Oct 09, 2025 -

Group 1 Ford of Shreveport responded

Thank you for sharing your honest feedback. We're truly sorry to hear that your recent experiences haven't reflected the level of service you once expected form us. We value our long-term customer and understand how important trust and consistency are, especially when it comes to servicing your vehicles. our team is actively working to strengthen our processes and ensure every guest receives the high-quality experience they deserve. We'd appreciate the opportunity to speak with you directly and learn more about your concerns so we can make things right. Please reach out to me directly at 318-798-3673 or cmagill@group1auto.com. Christopher Magill General Manager

October 07, 2025

Roundtree Ford did a very good job dealing with the problem with my truck. Acknowledgement to my service coordinator Earl who took very good care of me. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Report | Print
Oct 10, 2025 -

Group 1 Ford of Shreveport responded

Hi Bryan, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Shreveport. If you have any further questions, please give us a call. We're always happy to help!

October 06, 2025

I took my Ford Focus to Rountree Ford of Shreveport, Louisiana for a faulty tire sensor and oil change. While there, I requested to get my car ready for winter weather. I left the business with a workin More

by kdf1408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen
Report | Print
Oct 09, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2025

Service was good advisor very knowledgeable and helpful overall good service will probably use again! More

by fidenciozuniga
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
Report | Print
Oct 07, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2025

The advisor was very professional and letting me know what needed to be done and the process was very quick More

by jeffconner794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Oct 07, 2025 -

Group 1 Ford of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2025

James was the sales guy who came out to help. I told him what I was looking for and showed me exactly what I wanted. He was very knowledgeable and I enjoyed the experience More

by James.parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Datcher, Richard Lambert, Janet Haynes
Report | Print
Oct 04, 2025 -

Group 1 Ford of Shreveport responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

1
2
...
71