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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
4.8
814 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 814 reviews

April 17, 2026

Clean, friendly and quick service. AJ was my advisor and was great to work with. More

by chickenfried85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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April 17, 2026

Brock was great assisting with my oil change. I will definitely come back. 5 stars! More

by DJBarth57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock
Report | Print
April 04, 2026

Service writers were awesome they took care of me quickly I'm very pleased with the service team More

by sptech1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Apr 07, 2026 -

Group 1 Ford of Shreveport responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Shreveport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2026

You have the absolute best service manager Hailey and that makes your service department excellent! More

by Sassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Peters
Report | Print
Apr 06, 2026 -

Group 1 Ford of Shreveport responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Shreveport! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2026

My oil change was completed in a timely manner. Also my service advisor AJ was very informative and professional. The waiting room was also cleans and the coffee was fresh. More

by jbato78137
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ, Richard Lambert, Janet Haynes
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Apr 06, 2026 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Shreveport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2026

The service department was friendly and accommodating. The service was done quickly and efficiently. I would recommend this service department. More

by assetrecoverysurplus@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
Report | Print
Apr 03, 2026 -

Group 1 Ford of Shreveport responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 01, 2026

All the people I dealt with were helpful, friendly and made the buying experience an easy process. More

by chanceweeks72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Apr 03, 2026 -

Group 1 Ford of Shreveport responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2026

Sam made it the easiest time I’ve ever had buying a truck. Everyone at the dealership was super friendly. More

by dsartori45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Richard Lambert
Report | Print
Mar 30, 2026 -

Group 1 Ford of Shreveport responded

Hello, we're happy to hear you had such a positive experience with Sam! Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2026

Very proactive and friendly staff. Well informed and patiently answered every question. Worked with us to get the best outcome possible More

by Samguileguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel
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Mar 30, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2026

Clean,the people friendly and courteous, and it seemed as though they were willing to help . More

by caldwellleonard722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, don't remember the name.
Report | Print
Mar 30, 2026 -

Group 1 Ford of Shreveport responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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